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No newsletters since mid-August

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What's up with that?

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  1. Hi ErikaZ. We're not sure why you haven't received any newsletters recently--we'll take a look. In the meantime, can you double-check your subscription info on your Settings page for me?

    http://www.chow.com/newsletters

    Thank you.

    5 Replies
    1. re: DeborahL

      When i try to manage my subscription, it says i am subscribed to Home Cooking. That sounds right. I clicked something and I got an email that said I was un subscribed from 'chow recipe of the day'. Sorry not sure exactly what I was subscribed to but here are a few recent titles: 5 must-see photo stories (Aug 7), Killer kebabs (July 25).

      Thanks!

      1. re: ErikaZ

        So it sounds like you are subscribed to, and receiving, the Home Cooking newsletter, and you've been unsubscribed from Recipe of the Day (which we're not sending out at the moment). If you need to adjust your subscription settings in the future, you can do that here:

        http://www.chow.com/newsletters

        1. re: DeborahL

          So, no home Cooking newsletters have been sent in 3 weeks, since mid-August?

          Well, thanks for checking.

          1. re: ErikaZ

            We're working on improving some issues with our newsletters as we move towards more personalized content (learning from your clicks on newsletter items).

            You should hopefully receive your newest Home Cooking newsletter this weekend, so please give a shout if you're still seeing none returning and we'll investigate further.

    2. I (& the others who have been receiving multiples of the Home Cooking newletter) must be getting your copies! "Perfect Peach Crumble for Labor Day" x 4, "Slow Cooker Bacon Compote!" x 2.... can't wait for that issue to be cleared up.