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Aug 3, 2014 02:38 PM

That Issue with AdBlock Plus, etc.


Could the-powers-that-be advise on whether or not they will be fixing the issue with AdBlock Plus (and other programs, apparently), no longer working with the latest user interface; specifically, being unable to post a new discussion while running one of these programs?

I'd imagine, if your goal is more eyes on the page and growing the "Community," you're losing people - especially newcomers - if they get to the site through a websearch, discover they can't post, AND aren't familiar enough with the site to know to come to the Site Talk board and search for others having the same problem to find solutions. If I were them, I'd likely wander away.

  1. I'm running AdBlock Plus and posting new discussions.

    3 Replies
    1. re: c oliver

      I had to disable it on CH in order to post a new discussion. Before it was disabled, I could mouseover the blue discussion link, but wasn't able to actually start a discussion, just post on one already going.

      1. re: ElsieDee

        Hopefully the technical people will help you with it.

        1. re: ElsieDee

          I have adblockP and I only have to scroll down to the 'discussions' tab in the lower right hand corner, click on the header called 'discussions' and it seems good to go. but then I'm mostly reactionary.

          granted it does appear to require 'community approval' but I don't really care if I'm approved, ignored or even blocked.

      2. In all fairness I think posing this as a chow problem is a bit unfair. Just because you (and I) are using a 3rd party software to reduce or block ads on the site, doesn't make this Chows problem to fix.

        I use ad block, (not plus) and I've had problems in the past with it conflicting with site function, leaving me unable to post. In my case I was "over blocking" and due to this it was actually removing certain chow functions from my screen. There was a slide rule that allowed me to gauge how much blocking I wanted ad block to provide, I had to find the happy medium that blocked the ads, but gave me full function of the site.

        I'm sorry I don't have more details on how to do this as it was some time ago and I'm not a very tech savvy person. The problem is most likely in your ad block settings and not the site.

        9 Replies
        1. re: jrvedivici

          Mine was with ghostery. All I had to do was 'tell' it to leave CH alone :) ADP was never a problem. But the technical folks here really have been helpful even with these issues which, as you say, aren't THEIR problem.

          1. re: c oliver

            I haven't experienced any problems with Ghostery (at least that I'm away of). I think it slows the load time for a page while it compiles it's list of who's watching. I find that fascinating to see how many people are looking at me, looking at them. (or I suppose if Ghostery is working correctly it's just me looking at them because I'm a ghost Booooooooooooo!!!!! Don't be scared C. I'm not really a ghost)

          2. re: jrvedivici

            Thanks for this reply. I wanted to weigh in here because the topic has come up on a few different posts now.

            As noted, the world of browser extensions and plugins continues to grow, which does make it impossible for us to offer support for them in general. Specifically, ad blockers greatly effect our ability to earn revenue from the site and often break features, causing us to chase after bugs that don't actually exist. We'd really appreciate if you keep both of these points in mind if you visit the site often and enjoy your experience here.

            1. re: patsully

              " Specifically, ad blockers greatly effect our ability to earn revenue from the site "

              I'm sure we're all well aware of that but the 'management' of the ads here is ridiculous so we've taken the only action available to US. Next time you're wanting to make some changes, why not fix somethings that's broken.

              1. re: c oliver

                Most ads don't particularly annoy me but some do. The buzzy flashing types or, worse still, the ones that spontaneously begin talking at me. OTOH I do recognize that this site is supported by advertising revenue.

                Lately I've taken to turning off ad block at the start of my CH browsing, clicking on 3 or 4 ads, and then turning it back on for the rest of the day.

              2. re: patsully

                I used to send money to the old Chowhound. In that spirit I've decided that for at least for the rest of this month (August 2014) I'm going to whitelist in AdBlock for Chrome and see how it goes. Wish me luck!

                1. re: MplsM ary

                  I know you'll let us know how that works. Thanks, Mary.

                2. re: patsully

                  I understand you need to make money. Trust me, I get it. But my point is, if the intent of all these changes is to get more people here and staying here (ie. more page views and clicks), and yet the first thing a newcomer tries to do is start a new discussion and they can't do so, because they're running a very common piece of software, you're losing potential revenue AND you're creating ill will.

                  If you're not willing to make the code changes to allow someone to start a new discussion while they're running AdBlock Plus or Ghostery, then would you at least put up some kind of disclaimer saying "If you can't start a new discussion, it's because of the software you're running," so you're not losing new people? That'd be a rather thoughtful thing to do and actually engender good will.

                  I know other sites have a lovely little graphic that shows-up under the paid ads. Should the ads be blocked, then the site visitor sees a note that says something along the lines of "Hey, we appreciate that you don't like seeing ads, but we're a free site and we need to make money to keep the lights on. We'd sure appreciate it if you'd turn off your ad-blocking program while here, so we can continue to do great things." (You would just need to gussy-up that wording so it's appropriate to CH.)

                  1. re: ElsieDee

                    If it were possible for us to advise just how to set up a browser extension or plugin to ensure it didn't break our site, we definitely would do so, but we don't have access to that code to understand exactly what they are doing. In general, they are pretty dumb tools, as the smallest changes to the site can cause issues if you have them installed.

                    Thankfully, it's only a small minority of users to our site currently running those plugins, but we'll consider messaging them in the future as a polite reminder.

                    Locking this thread now, but we can continue to point folks here as needed.