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Aug 3, 2014 12:45 PM

UPDATE: Magimix Food Processor -- I regret buying.

So a while back I posted a thread about which food processor to get. I did endless research and finally went with the Magimix. I liked that it was made in France, that it had a very long warranty and a super powerful motor, and that it had 3 sizes of bowl. I liked all the attachments, and it had great reviews. In the end what put me over the edge to purchase the Magimix instead of a cheaper Cuisinart was that I wanted the juicer attachment which sold for about $50 and seemed like a great alternative to spending hundreds of dollars on a whole juicer.

It's now been 7 months since my purchase and I am very sad to say that I regret my decision. Here are my main issues with it:
1) the small processor bowl is a nice feature, but the design is such that when you use it, the food ends up spraying out into the whole rest of the processor -- i.e., both the medium and large sized bowl. So in order to use the small bowl, you are pretty much committing to washing all three bowls. To me, that kind of defeats the purpose of having a small bowl, which I want if I need to process something smaller without washing the entire giant bowl.

2) The shredding blades are not good. Even the bigger sized one grinds the foods into little bits rather than shredding into into long, skinny shards. Which means it is essentially unusable for shredding cabbage, apples, potatoes, cheese, etc. For me, that is one of the main uses of a food processor; it makes it so quick to break down a ton of cabbage or potatoes for latkes without having to grate your arm off or spend forever chopping. It also does a very uneven job. It mostly grinds the food into bits, and then it also leaves entire chunks totally whole if they miss the blade. So even if it does a mostly good job, you have to go through and pick out big chunks and cut them by hand.

3) Overall, I don't think it's that much more powerful than a Cuisinart. I had a really crappy Cuisinart -- a 7 cup model I bought used off of ebay 6 years ago. I felt like it did about as good a job as the Magimix, with maybe a few exceptions. Given that the Magimix was $250, this is pretty disappointing.

I'm way outside of the return period, but I emailed Williams Sonoma to ask if there is any way they could do an exchange for me. I know it's a long shot, but I've been a long time customer there (did my wedding registry through them, etc.), and I feel like given the circumstances maybe they will make an exception. Normally I would not have waited this long, but I don't use my food processor often enough to have really realized how frustrating this is until now.

Anyway, thought this might be useful to anyone considering the Magimix. Anyone else have this experience with it or have anything else to add?

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  1. I have a Cuisinart, 14-cup, I think, with a julienne disk. I never use the normal slicing or shredding disks, but the julienne disk does a good job. If Williams Sonoma does not decide to be extremely generous to you, you may be able to get a julienne disk for your Magimix. Good luck!

    2 Replies
    1. re: bcc

      You know what, I didn't try the slicing disk. I have two slicers, one 2 mm and one 4 mm. I guess I should have tried those too. On my old Cuisinart (the classic style, 7 cup), I used the shredding disc and it did a great job so that's why this is so disappointing.

      Who knows what WS will say. I've started to realize companies are more generous than you would expect and recently I've been emailing places directly when I have product issues, and have been pleasantly surprised. Microplane is sending me a new cut-proof glove and fine grater after I emailed them; Zojirushi sent me a new mandoline when the blade chipped. These days with email it is so easy to send a quick thing, I figured I would just try. Maybe they will offer me something knowing I am a loyal customer that they don't want to lose.

      1. re: arielleeve

        I do know that W-S has stopped carrying Magimix but they have lots of existing stock to sell. I know they are offering the creative disk set for the Magimix at a discounted price right now. It includes two julienne disks, fine and larger, and a third wavy disk in their own storage case. I bought a mash and puree kit there last week for my Magimix and with all the discounts applied it rung up at $15.98, down from $99 or so. Certainly worth a shot.

    2. So far the only thing I've used my Magimix shredder disk for was a big wedge of pecorino romano -- and it produced nice longish skinny strands. I think it helps to press down really firmly on the pusher. But I did also buy the "creative disk" set which includes two juliennes -- and would probably turn to them for slaw or latkes.

      1. the bowl spillover thing would make me angry enough to throw it at a wall

        1. Hope this isn't too late...

          For long strips/shards:
          1) If you have an XL-type Magimix processor (those with the large feed tube), try one of the standard included shredding discs (2mm or 4mm) but place the vegetable in the tube _horizontally_ (without the internal smaller feed tube); I saw a Magimix video on YouTube which specifically recommended this for long strips.

          2) Otherwise, for well-defined rectangular/square strip shape, as bcc suggested above, you really want a julienne disc, not the shredder discs. They come in three sizes:
          -- Model #17373: 2mm x 2mm square profile strip,

          which is probably what you want.
          There are also two other sizes:
          -- Model #17016: 2mm x 6mm rectangular profile,

          -- Model #17017: 2mm x 12mm rectangular profile,

          (the last one is probably best for cabbage; incidentally, AFAIK the website above doesn't deliver outside the UK -- but it does a good job of explaining the various discs/blades and their uses. You'd need to find a source using the 17xxx model numbers for the discs


          3) Specifically for latkes (potato pancakes), here in Israel they're a very common Hannukah food. The #17372 disc

          which is nominally for grating hard cheese/chocolate is actually specifically advertised as a "latkes" disc (I haven't tried it for that myself).

          Otherwise, I actually like the Magimix line, but share your frustration with the nested-bowl design. It shouldn't have been difficult to design things such that the smaller bowls could fit on the motor shaft independently without nesting (while still nesting for storage, to take up less space). Besides needing to wash at least two bowls whenever using a disc, there are two other problems:
          a) You can't use two (or three) bowls simultaneously for processing, without emptying the larger one(s) into another temporary bowl; I would like to leave one with stuff inside it while processing with the other, to avoid taking up my limited counter space and needing to wash yet more vessels.

          b) While in theory you can use the discs in the large bowl without the medium bowl, in practice the empty space around the disc causes large chunks fall outside the disc into the bowl without getting processed; this means that the large bowl is only useful for blender-type knifeblade or dough/whisk work, not chopping/shredding large amounts.