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Jul 27, 2014 01:08 PM

It shouldn't be this hard to participate. . .

I have to admit I haven't been coming here as regularly as I used to because of business travel. When travelling, I used to keep up w Chowhound on my iPad but the much-reported and still-unaddressed "bouncing" text issue drove me away from that medium.

Now I returned to the site using my Macbook and it's as though something horrible has happened....the site looks like someone took all its bits and pieces, poured them into a blender, gave then a good whizz then just poured them out randomly onto the page.

There seems to be be black and white icons littered about everywhere. Is the text and background much sharper now...the black is so dark against the white it has a blurred appearance and hurts my eyes. Didn't we have this issue before...

I thought I'd check out Site Talk and I did find an incredibly long thread here but it's so difficult to read. Aside from the stark presentation, the blue font runs into the black font and I can't even see the first few words of a post (photo below).

I have no idea where to look for the "stickies" we used to have on the Home Cooking Board for COTMs & DOTMs. Why take those away? (again...right?) I thought the purpose of those being in a prominent position was to attract new posters...

Everything just seems unnecessarily cluttered and complicated.

We just went through an overhaul of our internal website at work. The purpose was to simplify and enhance user experience. I thought that seemed to be a trend on the web but it's definitely not the case here.

I can't help but wonder...if it feels this difficult for someone who has spent a lot of time here, what are the odds someone new will stick around to sort everything out. This is definitely not an intuitive site.

What a shame.

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  1. Breadcrumbs, I agree with all that you have said. Plus the ridiculously juvenile heart is not easy to use (even if you can bring yourself to do so): it is very easy to hit the profile of someone else who has already clicked on it, which flips you over to their profile page, which then bounces around awhile before you can go back to where you were, but then of course that thread is collapsed as though you had already read it all. Grrrrr.

    1. Agree with your comments. FYI the stickies are still there, but conveniently and counterintuitively hidden. Click on the "i" next to the "Home Cooking" or whatever board you are on.

      1. The three of you here have A LOT of cred in my book so maybe they'll listen to you.

        1. "...if it feels this difficult for someone who has spent a lot of time here, what are the odds someone new will stick around to sort everything out. This is definitely not an intuitive site.

          What a shame."

          Bingo. If the intent is to bring new users in, it could very well have the opposite effect.

          1 Reply
          1. re: LindaWhit

            I cannot do things that I could do this morning. It is not supposed to be work to communicate on this board. Why is it so hard? and don't make this a Q & A.

          2. I have tried to post a new discussion and can't find anything to click on to start a new thread. The FAQs are no help and they say if you need help, post something on Site Talk... of course, that, too, requires a new thread unless I coat-tail onto yours, breadcrumbs. I've been posting for years and never had this problem. I think my plight overlaps your concerns about some of the new changes.

            11 Replies
            1. re: Florida Hound

              I started a new topic to collect the advice for fixing this. I had the same problem too . . . it was on my end, not the site's.

              1. re: Melanie Wong

                Various advice re: adobetag? Adlock? Ghostery? ??? Foriegn languages for someone who just wants to talk the language of food on a website called Chowhound. The various links do not present a solution of how to start a discussion thread, and this is very discouraging as it has been user friendly for years. Maybe participating is not an option with the changes to the site. That would be too bad. Thanks, Melanie, but "it was on my end, not the site's" may not apply here. Any other suggestions? To the chowhound team- will you be modifying this issue so we can post on this site in the future? Thanks, all

                1. re: Florida Hound

                  You don't see this at the top of all the boards?

                  1. re: MplsM ary

                    Thanks, Mary, but clicking this does nothing.

                    1. re: Florida Hound

                      So when you clicked on her pic nothing happened? Did for me.

                      1. re: Florida Hound

                        If you're not able to start a new discussion, it's likely that the settings in your browser are interfering, rather than something on our end--that's why all the talk of Ghostery and Adblock and such. A good way to test would be to go into your browser extensions and adjust your settings there. This link might help you with doing that in IE9, which I think is the browser you're using?


                        1. re: DeborahL

                          Its been about a week since the Chowhound changes, and the intervening discussion since. Now, without any computer adjustments on this end, I seem to be able to click onto the new discussion prompt with success! I haven't posted a new thread yet, but the "dress rehearsal/ practice run" attempt a few minutes ago seemed to let me in just fine. Thanks for all support and suggestions! Now, what did I want to post about a week ago?

                        2. re: Florida Hound

                          What browser are you using?

                          Have you installed any extensions in your browser?

                          What is your computer operating system?

                      2. re: Florida Hound

                        "Various advice re: adobetag? Adlock? Ghostery?"

                        Sorry, Adblock and Ghostery are modifications that some users have made to how their browsers operate that are now interfering with using the site. That's my reference to "you", the user-added things that make the site not work. If you don't recognize those terms, then you're probably not using them and the issues you're seeing originate elsewhere.

                    2. re: Florida Hound

                      FH, sounds like you may be like me, which is to say not fluent in computer. When you click onto a board - not individual thread, *board* - between the name of the board and the list of thread titles, there's a line that includes the names and icons for the 4 options: Discussion, Q/A, Photo Story, and Link. Click on Discussion. Don't just hover, which results in a blurb explaining what's appropriate as a discussion thread. Click on the word, Discussion. That will open a new thread creation page for you.

                      1. re: greygarious

                        Yeah, I included a stupid picture which didn't help.

                        Let's see if this one is more helpful...