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Photo Story

Introducing New Conversation Types

LOCKED DISCUSSION

(Note: We've started a new Feedback thread for further discussion of the new Conversation types: http://chowhound.chow.com/topics/984015 )

Tens of thousands of users visit the CHOW Community every day to talk, debate, and exchange ideas about great food, recipes, and restaurants. We have always offered a spot to start or join a discussion, and today we’re introducing three new post types to help inspire your conversations: Photo Stories, Q&A, and Links.

New: Post directly from the Community homepage

If you’re new to CHOW, we’d recommend you start on the Community homepage. There we’ve added a new module that will let you choose the post type you’d like to create. Simply fill in the required fields, add a photo if you have one, and select a board before you post. Now, for more about each post type...

Photo Stories: A Better Way to Post Photos on Chow

Photo Stories make it much easier to share multiple photos with the Community. With one photo or many, you can share your home cooking tips, a tasting menu, a clever cocktail creation, and more. Your photos are displayed in an easy-to-view list format, and can even be numbered for step-by-step creations.

Q&A: Ask a Question, Get an Answer

Q&A is designed for quick questions, with the best answers voted up by the Community. While many topics are a better fit for in-depth discussion, Q&A is aimed at delivering answers (either fact or opinion) in a timely fashion.

Link: Kick off the Conversation

Kicking off a conversation with a link is very popular on Chowhound. This feature makes it easier to share great recipes, articles, and content from other sources. It will automatically pull in titles and descriptions from the shared link and render them in a beautiful way that will make the reader want to know more about the shared content.

New: Improved Reply Design + Longer Edit Window

As you dive into the replies on any post, you’ll notice some changes. First, we’ve moved the Recommend action to the right side of each reply, simplifying it to a heart icon. Next, you’ll now find the permanent link to any reply by clicking on the post timestamp. Finally, we’ve extended the window for editing the initial post when you have started a new topic. Discussions, Photo Stories, and Links can now be edited for up to 24 hours. Q&A posts can be edited as long as needed to allow you to clarify your question.

  1. The heart is dreadful. Was it drawn using a pen with a fuzzy, pink cap? Maybe copied from some tween girl's ankle tattoo?

    69 Replies
    1. re: MGZ

      +1(I refuse to use the heart)

      1. re: masha

        Too much commitment for me! I like plenty of things but *heart* them? Nope.

        1. re: tcamp

          +1

          lol, well at least I didn't heart it.

      2. re: MGZ

        My problem with the heart is that my cursor didn't change when I hovered over it. I wasn't sure if it was clickable or not until I tried.

        I wanted to "Like" a couple of posts but couldn't figure out how until I just tried clicking randomly on the heart.

        1. re: jbsiegel

          Thanks for the feedback. We're seeing this issue as well and hope to have a fix shortly so that it's clear you can click the heart to recommend any reply.

          1. re: patsully

            We don't want to click on the heart to signify "recommend." The issue is NOT that the purpose of the heart needs clarification but that we object such a juvenile symbol. (At least I do.) What's wrong with words?

            1. re: masha

              I would recommend this if I could!

              All the hearts make me feel as though I've stumbled upon a pre-teen site.

              1. re: meatn3

                I'm using the goddamned silly tween heart just to avoid replying with a "yeah, what masha said!"

                Was "recommend" really that difficult to comprehend?

                1. re: gaffk

                  I would go with "Like" over "Recommend." There are times when I want to "Like" something that's funny when recommend sounds kind of odd. Recommend is great, though, if I want to "ditto what she said."

                  1. re: jbsiegel

                    I always figured that if "Like" works for FB, why couldn't CH use the same. But the heart? I used it during testing but I think I just decided to go back to typing +1.

                          1. re: c oliver

                            +1 i'm just too old to use a heart.....

                                1. re: c oliver

                                  Hahaha! Hardly.... 21 was quite a while back now...

                            1. re: meatn3

                              I'm using +1 until the site returns to a format consistent with adult conversation.

                                1. re: masha

                                  You will probably be forever +1-ing then.

                                  1. re: masha

                                    I can no longer get that to work. So I'll just have to take the time to writ plus one. No problem.

                                  2. re: masha

                                    I am OK with the heart, but I'd also like an icon to register the opposite -- i.e. my dislike of a post. Maybe a club?

                                        1. re: c oliver

                                          How about thumbs up and thumbs down. Oh wait-that makes too much sense.

                                          A broken heart?

                                          1. re: foodieX2

                                            Thumbs up and thumbs down -- that would be perfect!

                                              1. re: drongo

                                                That would offend people and we can't have that. Kinda like the mega retail store I work for no longer does the PA, "We will be closing in 10 minutes, please take your purchases to the registers, (so people can be home with their families, get the hell out and don't linger for an hour.) Sorry for the vent, but we can't run the risk of offending people. I hate the new format, by the way.

                                      1. re: masha

                                        We need the chow version of the little man:

                                        http://austinkleon.com/2008/09/19/the...

                                        What would that be? A big tip? :)

                                        ~TDQ

                                  3. re: MGZ

                                    AND it's a pixelhunt to click it. Make it a button!

                                    1. re: MGZ

                                      This is something that those of us that got to play in this new playground early on said we didn't like, MGZ. As masha said below, it seems very juvenile and unnecessary for this site. OK - they don't want a Looooooooongggggg word like "Recommend" - then use a four-letter word such as "Like".

                                      The dislike of the blue heart was never really addressed by the CHOW Staff. So it was being done regardless of those of us who said the general population would probably think the same as what we initially thought - It's Juvenile.

                                      But obviously, someone at CHOW thought Juvenile was the way to go. :::shrug:::

                                            1. re: MGZ

                                              I'd be willing to live with the heart button IF it also came with an "ignore" button! ♥♥♥♥

                                              1. re: MGZ

                                                Here's all I have to say.

                                                 
                                                1. re: MGZ

                                                  Is it just me or has the heart disappeared?

                                                    1. re: jackiecat

                                                      I see it but you have to have your cursor in the right place.

                                                      1. re: jackiecat

                                                        You have to hover on the right side of a post for it to show up. Last I knew, they were going to have an unfilled in heart always showing with a 0 or a number next to it to show you if anyone had recommended it.

                                                        That now seems to be gone unless someone has recommended it. When YOU recommend it, it fills in solid blue.

                                                          1. re: LindaWhit

                                                            I'm not complaining! Now I just see a number instead of a heart. Must be the way I have my browser configured. I wish I could tell you how to do it.

                                                          2. re: jackiecat

                                                            The heart should appear whenever you hover over a person's reply.

                                                            1. re: jtieu

                                                              On an iPad it shows up all the time.

                                                              1. re: jgg13

                                                                I guess you can say I was assuming jackiecat was on desktop. I don't have an iPad personally so didn't check it out there.

                                                                1. re: jtieu

                                                                  I was wondering WTH you all were on about the hearts not showing up until I was on an actual computer later on.

                                                          3. re: MGZ

                                                            How is a macho guy like me going to click on a freakin heart? I mean really, who's idea was this? A heart.....why not a kitten or puppy?

                                                            1. re: genoO

                                                              Can't it at least be food-centric? You know, something we'd eat, like a chicken or cow heart.

                                                              On the upside, at least we all now know that the guy who came up with the idea for New Coke finally found work again.

                                                              1. re: MGZ

                                                                It's especially for strange for a site that is so anti emoticons because they are too juvenile.

                                                                  1. re: c oliver

                                                                    +1 to your +1 of the New Coke reference.

                                                                  2. re: MGZ

                                                                    now it begins to make sense!

                                                                1. re: MGZ

                                                                  They should give us a choice. Hearts, Diamonds, Spades or Clubs. ;-).

                                                                  1. re: MGZ

                                                                    It's also near impossible to click the heart on mobile

                                                                    1. re: fldhkybnva

                                                                      yes and now the mobile site is even more cluttered since you can't click on the heart to see who "hearted", it's now an extra blue line under the post. Even so it only shows a few names, not all and I have yet to figure out how to expand it.

                                                                      1. re: foodieX2

                                                                        Yes, that as well. Perhaps it's my fat fingers, but I gave up on clicking that heart on mobile :)

                                                                      2. re: fldhkybnva

                                                                        It's not the easiest thing on a PC.

                                                                    2. I find the icons on the right hand side to be a bit distracting. It makes the page look busy and cluttered. The previous set up was streamlined and clean looking.

                                                                      18 Replies
                                                                      1. re: beetlebug

                                                                        Also, do users really care if it's a discussion or a photo story? Can't you also link multiple pics if you click on discussion?

                                                                        On a related note, what's the likelihood of people actually clicking on the correct link for discussion, Q&A etc. Esp. given the other site talk discussion about have you heard of google (or whatever it's called).

                                                                        1. re: beetlebug

                                                                          I figure most posts will just end up being discussions. I definitely don't see myself figuring out the correct type of post before I type it.

                                                                          1. re: jbsiegel

                                                                            And, if you use the ? format there is no opportunity for threaded, internal replies. So, for example, OP posits a ? thread of "What restaurants do you recommend for my anticipated visit to your City?" Reply #3 proposes a restaurant that has closed, has a new chef, or for some other reason may be a poor recommendation. 15 more replies are posted, and then a CH wants to comment on reply #3 but, instead of replying immediately below Reply #3, will have to post a reply that appears at the end (past reply #18, or whatever). Very inconvenient, especially for threads that are long, or that get revived -- e.g., a year later a CH reopens the post and wants specific feedback as to how the new chef is doing at that restaurant. Seems like a real regression to me.

                                                                            1. re: beetlebug

                                                                              Yes, discussions can also include up to 10 pictures within a 10 MB limit.

                                                                              If you stick to Discussions when you create a thread, you're good to go, IMO.

                                                                            2. re: beetlebug

                                                                              I completely agree with this. I refuse to use the badly drawn heart either.

                                                                                1. re: beetlebug

                                                                                  Also, the color gradation between read and unread is a bit too close in shades. Maybe darken the "read" thread again (to whatever you had it set before this change).

                                                                                  Also, the color of the icon is too dark and too close to the thread title. I think that may be my problem in reading the thread title. My eye just blurs right over it. Furthermore, the little blue dot seems too small now. Or it could be that the discussion icon is too close to it.

                                                                                  To summarize my observations:

                                                                                  Darken the grey if you've read the thread.

                                                                                  Lighten the icon.

                                                                                  Either make the blue dot either bigger or darker OR shift the whole title over so it isn't that close to the icon.

                                                                                  Thanks.

                                                                                  1. re: beetlebug

                                                                                    This, need more contrast!

                                                                                    1. re: beetlebug

                                                                                      "Also, the color gradation between read and unread is a bit too close in shades. Maybe darken the "read" thread again (to whatever you had it set before this change)."
                                                                                      ~~~~~~~~~~~~

                                                                                      I had noted this in the previews, beetlebug. Again - never addressed. Nor changed.

                                                                                      1. re: beetlebug

                                                                                        +1 . . .

                                                                                        Adding the ellipses since now, if I just type +1 I get a message saying I have to add text to the message or I can't post. Passive/aggressive way of getting us to stop posting +1?

                                                                                          1. re: JoanN

                                                                                            Try adding a period and then a return. That seemsto work now.

                                                                                          2. re: beetlebug

                                                                                            Agreed, the page now looks cluttered.

                                                                                            The discussion icons steal attention from text and actual content. The eye doesn't know where to look.

                                                                                            So few threads are not discussions, so littering the page with them looks messy.

                                                                                            1. re: maria lorraine

                                                                                              Agree. And I'm glad to see one of my favorite "voices of reason" speaking up.

                                                                                          3. It seems like in a Question type post, you are unable to reply to a second level thread? True or am I missing something? If true, that seems problematic.

                                                                                            66 Replies
                                                                                              1. re: tcamp

                                                                                                I was going to link you up to the comments I made on the Q&A type during the Preview state that we had been told would be available for everyone to see once these went live. But it seems to have been deleted today.

                                                                                                  1. re: Melanie Wong

                                                                                                    Interesting. So any of the convo that has been had is (mostly) gone?

                                                                                                    1. re: LindaWhit

                                                                                                      Hi, Linda, we did remove all of those threads about the preview so that they didn't confuse discussions about the full release. We do still have copies of them though so we can refer to them if needed, and if there's any particular comments of yours you'd like back, I can try to find them and email them to you.

                                                                                                      1. re: Jacquilynne

                                                                                                        Nope. However, why not just lock them, and add "BETA DISCUSSION" in the subject line, so at least people could read them, see the issues discussed, and then link back to them in a new thread if they're still having problems?

                                                                                                        ETA: You've really thrown the baby out with the bath water, Jacquilynne. You pretty much shit all over those of us who were beta testers. Doesn't feel very good being shat upon when we've been really effin' loyal to this site throughout all of the changes.

                                                                                                        1. re: LindaWhit

                                                                                                          Thanks Linda. Locking vs deleting.

                                                                                                          1. re: LindaWhit

                                                                                                            But then EVERYONE could see how much criticism was aimed at most of this. That will never do.

                                                                                                              1. re: c oliver

                                                                                                                Exactly. They'd rather have it be like a friend of mine checking out of a hotel in Falmouth, MA this weekend and discussing with the front desk about the lack of towels, soap, etc., and the person at the front desk saying "Everything's OK!" Ummm.....no. It *wasn't* OK.

                                                                                                                  1. re: c oliver

                                                                                                                    To say nothing of all us plebians who would then be able to see who TPTB considered the "power users."

                                                                                                                    1. re: JoanN

                                                                                                                      Plus one. That's really funny.

                                                                                                                        1. re: JoanN

                                                                                                                          I was shocked, I tell ya. hahaha

                                                                                                                          1. re: JoanN

                                                                                                                            JoanN, you're more than welcome to beta test the next roll out, if they invite you. Believe me, it's kind of frustrating to be seemingly ignored as well as realize after the fact that we were there for only technical testing. Any other "feedback", despite being asked to give it in the Emails sent, doesn't seem to have meant diddly squat about issues like the blue heart change, the lighter grey collapsed thread, etc.

                                                                                                                            1. re: LindaWhit

                                                                                                                              El, that's the frustrating and I guess insulting part. If they'd just said that they were doing this no matter what but would like us to check it out for any technical errors, that would have been just fine. But for these weeks, we foolishly thought our was going to generate results. Glad I opted out of the tee shirt :(

                                                                                                                              1. re: c oliver

                                                                                                                                Seems to me they were pretty smart about the whole thing. Take the loudest critics and treat them to a "preview." Give them a few weeks to shout about the changes, until the complaining dwindles to a trickle. Then unleash the beast to everyone else. Those who participated in the preview are made to feel as if they were a tiny bit complicit in the changes, though that is far from the truth. This brings the loudmouth contingent's whining down to a manageable level. Of course, if I actually believed this I'd be a paranoid lunatic... or would I?

                                                                                                                                  1. re: MplsM ary

                                                                                                                                    No, I don't feel as if I was complicit in the changes. I feel duped.

                                                                                                                                    AND I'm still a loudmouth contingent, even if just a contingent of one. :-)

                                                                                                                                        1. re: foodieX2

                                                                                                                                          Awwww, geez you two! ::::scuffing my toe in the sand::::

                                                                                                                                          1. re: foodieX2

                                                                                                                                            I'll see your +1000 and raise you a +100,000.

                                                                                                                                          2. re: LindaWhit

                                                                                                                                            I'm actually surprised I haven't garnered a suspension during this process and especially yesterday.

                                                                                                                                            1. re: c oliver

                                                                                                                                              Maybe there is the chow equivalent of Rumspringa in place for the new few days.

                                                                                                                                              1. re: tcamp

                                                                                                                                                If it's got rum, I'm SO there, tcamp.

                                                                                                                                                Just not with the New Coke (a.k.a. blue heart) guy.

                                                                                                                              2. re: Jacquilynne

                                                                                                                                Thanks, J. Clearly I misunderstood during the Preview stage. I would have been much more pointed in my comments if I'd known that they would not see the light of day to a larger audience.

                                                                                                                                I think that the locking idea is a good one. Probably saves you the time of having to retrieve posts piecemeal too.

                                                                                                                                1. re: Melanie Wong

                                                                                                                                  +1

                                                                                                                                  J- if not restored/locked I would like a copy of all my replies, thanks

                                                                                                                                  Oops just saw the other post, thank you

                                                                                                                            2. re: Melanie Wong

                                                                                                                              I can not believe how really, truly angry I am that the preview threads have been deleted. Those threads show how hard we preview users fought to be heard on the non-threaded Q&A format as well as the damned heart replacing "recommend."

                                                                                                                              I feel like my hands have been tied behind my back and I've been slapped. Hard.

                                                                                                                              1. re: MplsM ary

                                                                                                                                So I guess you'll be very motivated to put in that hard work to beta test the next CH update?

                                                                                                                                Unless, of course, you were phenomenally compensated for that work.

                                                                                                                                1. re: MplsM ary

                                                                                                                                  I feel the exact same way. Sorry I ever participated and I don't even want a damn tee shirt!

                                                                                                                                  1. re: MplsM ary

                                                                                                                                    Yes, I've been saying that very same thing. I don't like to admit that I hate what's being done now, but I feel They've been deceitful.

                                                                                                                                    1. re: MplsM ary

                                                                                                                                      Hi, Mary (and others who've posted about this issue)

                                                                                                                                      I'm really sorry for upsetting you. Our intention in removing the Preview threads was to keep things as simple as possible for people who were coming to Site Talk to talk about these things for the first time after the general launch. We didn't want them to be confused by dozens of threads about the changes, even if they were locked.

                                                                                                                                      But it's obvious from the responses here that I didn't think hard enough about how the users who participated in the Preview would feel about that.

                                                                                                                                      There were two long threads discussing the Preview, and I've put those back in a locked state.

                                                                                                                                      http://chowhound.chow.com/topics/980179
                                                                                                                                      http://chowhound.chow.com/topics/981312

                                                                                                                                      There were some smaller test posts and side discussions, that I'd still prefer not to put back to keep from overwhelming people who are coming to give feedback on the new types for the first time. I think the two main threads do cover the same issues that were talked about in those other threads.

                                                                                                                                      I hope that helps, and again, I'm really sorry to have upset people by removing those discussions.

                                                                                                                                        1. re: Jacquilynne

                                                                                                                                          But… the articles for which I used the LINK format -
                                                                                                                                          I wanted Full Hound Discussion!!!!!

                                                                                                                                            1. re: Kris in Beijing

                                                                                                                                              The food-related stuff should still be there, it was just the Site Talk stuff about the preview that we took down.

                                                                                                                                              There was one post that you made that was a link to an Atlantic story about Doritos Locos Tacos, but that looked it was just you making a test post, so we did remove that. This was the link: http://m.theatlantic.com/technology/a... If you wanted to post that again on Food Media and News, that would be great!

                                                                                                                                              Was that the one you're asking about or was it something else?

                                                                                                                                        2. re: tcamp

                                                                                                                                          I agree, that's a problem.

                                                                                                                                          1. re: tcamp

                                                                                                                                            This is correct. It's a new format allowing you to ask a question and see answers from the Community. Those answers can voted up by others to determine the best response.

                                                                                                                                            1. re: patsully

                                                                                                                                              I sincerely hope posters select discussion rather than question. I visited a thread asking cone or cup for ice cream and wanted to respond to a response and could not.

                                                                                                                                              I could understand a discussion of cup vs cone (and types of cones, etc). But what is the purpose of voting for a cone or a cup in a binary style?

                                                                                                                                                1. re: gaffk

                                                                                                                                                  That was me, trying to see if that sort of application might be a good use of Q&A. It's silly and fluffy and not a real in-depth discussion. Worlds and minds will not be changed with that sort of thread, but I was curious to find out if there was a bias one way or another, and this seemed like a fun way to find out. As the thread stands right now, it's a pretty good example of how people will need to get used to this "upvote instead of post your answer" concept.

                                                                                                                                                2. re: patsully

                                                                                                                                                  Why is there such a fixation on the voting up/down ability?

                                                                                                                                                  IMO it just dumbs down the site. This insistence on trying to turn information into a popularity contest is just juvenile and does nothing to improve the site.

                                                                                                                                                  1. re: meatn3

                                                                                                                                                    Juvenile. That can also explain the heart we were discussing upthread. Perhaps Chow has some highschoolers in as interns for the summer?

                                                                                                                                                    1. re: meatn3

                                                                                                                                                      Those of us who participated in the best made the same point regarding juvenile. We were never replied to.

                                                                                                                                                      1. re: meatn3

                                                                                                                                                        THIS!

                                                                                                                                                        Why is this now middle school? Hearts and clickvotes? Really? I wasn't into hearts and popularity contests when I WAS in middle school. I have zero tolerance for it now!

                                                                                                                                                            1. re: JMF

                                                                                                                                                              you beat me to it -- I was going to start using that, too!

                                                                                                                                                          1. re: tcamp

                                                                                                                                                            +1. My point above. Had not read far enough down.

                                                                                                                                                            1. re: tcamp

                                                                                                                                                              Q&A won't work for me the way it is set up. You can't tell who up voted a reply and I place a greater value on responses from Hounds I've grown to trust or who have tastes that match mine.

                                                                                                                                                              Also, are non-members allowed to up vote the way non-members were able to down vote on the Quests board?

                                                                                                                                                              1. re: jackiecat

                                                                                                                                                                jackiecat - in reply to your second question, yes - non-Chowhound members can upvote.

                                                                                                                                                                1. re: LindaWhit

                                                                                                                                                                  Thanks Linda,
                                                                                                                                                                  That tells me all I needed to know about trusting the votes.

                                                                                                                                                                2. re: jackiecat

                                                                                                                                                                  Thanks for the feedback. We are are keeping track of votes coming from logged in users, so if you'd like us to make this visible, it's something we can work on in short order.

                                                                                                                                                                  We do allow logged out users to vote on Q&A posts, but we hope we'll be able to use this to entice more users to sign up in order to add their own answers, remove their vote, etc.

                                                                                                                                                                  1. re: patsully

                                                                                                                                                                    I appreciate what you're trying to accomplish here, but there must be some way you can do it without alienating your core users. Making voters names visible, even if some had to be labeled something akin to anonymous, would go a long way toward making this feature acceptable to those of us who care about who voted and how.

                                                                                                                                                                        1. re: patsully

                                                                                                                                                                          Thanks Pat,
                                                                                                                                                                          I understand what you are trying to accomplish. I've also seen what mischief is caused by anonymous internet users. See what happened with your Quest board where it seems that people down voted responses "just for fun".

                                                                                                                                                                        2. re: jackiecat

                                                                                                                                                                          urg.

                                                                                                                                                                          Do. Not. Like.

                                                                                                                                                                          I agree -- I want to know who cast the vote, and having the intarwebs at large means it's just intarweb polls.

                                                                                                                                                                        3. The Q&A teaser in the upper right hand corner inviting to answer the question does not work. Goes to error page.

                                                                                                                                                                          1 Reply
                                                                                                                                                                          1. re: Melanie Wong

                                                                                                                                                                            Thanks, we'll have a fix for this up shortly!

                                                                                                                                                                          2. The beta version layout is bulky and the icons don't really add much, to my mind--I don't really care about how a topic is categorized; I will read any with a subject line that intrigues. I agree with poster above that the more streamlined prior version is preferable.

                                                                                                                                                                            1 Reply
                                                                                                                                                                            1. I cannot make heads nor tails of any of this. (And, BTW, I am a grown-up and I do not "heart" things.)

                                                                                                                                                                              20 Replies
                                                                                                                                                                              1. re: pikawicca

                                                                                                                                                                                Me neither, kiddo. Me neither.

                                                                                                                                                                                1. re: pikawicca

                                                                                                                                                                                  y'know, we could all just en masse NOT click the dumb hearts and go back to adding "+1"

                                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                                        +1...

                                                                                                                                                                                        wow, elipses after the +1 don't work now either

                                                                                                                                                                                        DITTO

                                                                                                                                                                                        1. re: JMF

                                                                                                                                                                                          to TPTB --- you seriously are spending time writing ways to reject various formats of +1 because it's easier than getting rid of the effing heart. REALLY?

                                                                                                                                                                                          Now THAT is some world-class listening to your customers.

                                                                                                                                                                                          (yes, my eyes just rolled hard enough for some of you to hear them clanking in their sockets)

                                                                                                                                                                                            1. re: sunshine842

                                                                                                                                                                                              Now they've outlawed my "+2" work-around.

                                                                                                                                                                                              1. re: sunshine842

                                                                                                                                                                                                It's not deliberate and we definitely didn't code anything specifically for this.

                                                                                                                                                                                                I think what you're running into is that there's code that's supposed to prevent empty posts and code that's supposed to prevent duplicate postings, and with people repeating plus-ones throughout the thread, it's being detected as duplicates of their previous posts or having no new text and rejecting them.

                                                                                                                                                                                                1. re: Jacquilynne

                                                                                                                                                                                                  okay....but still...we're closing in on 200 posts, and there's really no praises at all being sung.

                                                                                                                                                                                                  I hope this thread ends up as the subject of a meeting about customer satisfaction and retention.

                                                                                                                                                                                                  1. re: sunshine842

                                                                                                                                                                                                    I'm sure I've mentioned this before but still.... Bob worked for one company most of his career. One of his 'assignments' was to act as what I describe as the conduit or the translator between the users and the IT people. The IT people tended to come up with what THEY thought the users should want/need rather than what was actually what was wanted/needed. Too bad Bob retired early :) Again and again, CH rolls out what THEY'VE decided is the very best when rarely is it anything that the users have asked for. I've suggested before that they have a stickied thread on ST that solicited opinions/suggestions for future changes.

                                                                                                                                                                                                  2. re: Jacquilynne

                                                                                                                                                                                                    Does it worry you that your power users have learned--through previous "upgrades" to the site--to suspect you'd rather write code to eliminate their workarounds to your "upgrades" than address them? It should.

                                                                                                                                                                                            2. re: sunshine842

                                                                                                                                                                                              Plusing is too much trouble. I was happy when we got to Recommend. I don't care that we've got a silly heart now. I really strongly dislike +1 and don't want to... ah crap! You made me type it.

                                                                                                                                                                                              I just want something, anything I can click to signify a positive response.

                                                                                                                                                                                              1. re: DuffyH

                                                                                                                                                                                                Come on, Duffy. A heart? Please. I just keep thinking and saying that "like" seems to have held FB in good stead. IMitation is the sincerest form of flattery, remember?

                                                                                                                                                                                                1. re: c oliver

                                                                                                                                                                                                  Yeah, I know, Cat. I know. But the thing is, I just don't care. As long as I've got some word or icon to click on to indicate the usual "like it" stuff, I'm a happy camper. A heart, the word Like, an upward thumb, a plus sign, it's all the same to me.

                                                                                                                                                                                                  Just, please, for fuck's sake don't make me type it out. I really, really hate seeing all those "plus 1" posts.

                                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                                      I should have seen that coming. :-p

                                                                                                                                                                                            3. I haven't been this discombobulated since my office went from Lotus 1-2-3 to Excel back in the early 90's.

                                                                                                                                                                                              1. This is ridiculous. There's just too much to do. If I have to read a bunch of instructions in order to post anything I'll leave and go somewhere else that's simpler. Social media is entertainment. A blip in anyone's daytime schedule.

                                                                                                                                                                                                Yes, I'll use the Link feature and the Discussion, but as far as anything else I don't think so.

                                                                                                                                                                                                As for the heart I think it is childish but if that's the only available way to agree with another poster w/o having to add a +1 I'll be forced to use it.

                                                                                                                                                                                                BTW... where's the pull down tab to enlarge the reply box? And the rollover enlargement of the avatars?

                                                                                                                                                                                                17 Replies
                                                                                                                                                                                                1. re: Gio

                                                                                                                                                                                                  The rollover enlargement of avatars disappeared a month or so ago. (And yes, I'm still sulking over it.)

                                                                                                                                                                                                  1. re: gaffk

                                                                                                                                                                                                    TPTB *claim* it's supposed to come back. I thought it would come back with the rollout of this version to all. Guess not.

                                                                                                                                                                                                    1. re: LindaWhit

                                                                                                                                                                                                      Why they spent $ to take functionality away will always baffle me.

                                                                                                                                                                                                      1. re: gaffk

                                                                                                                                                                                                        Bingo. Keeps a few programmers in a job, I guess.

                                                                                                                                                                                                        K.I.S.S. and "Don't fix what ain't broke" don't seem to apply here.

                                                                                                                                                                                                        1. re: LindaWhit

                                                                                                                                                                                                          Believe me when I tell you programmers prefer to be kept busy adding functionality, not removing it. There is neither challenge nor creativity in removing code.

                                                                                                                                                                                                    2. re: gaffk

                                                                                                                                                                                                      Some of us have been discussing all of this for a few weeks and now "It's" here without some of the very items that were to be added.

                                                                                                                                                                                                    3. re: Gio

                                                                                                                                                                                                      Gio, in this thread I decided to go back to writing +1. It's really no more difficult than making that stupid heart actually work.

                                                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                                                        + ∞

                                                                                                                                                                                                        +infinity.

                                                                                                                                                                                                        Still less screwing around than trying to hit the stupid heart.

                                                                                                                                                                                                        1. re: c oliver

                                                                                                                                                                                                          Yeah, I suppose that's what I'll revert to in the end, but even that annoys me. I've said I feel cheated and I continue to feel that way the more I read in this thread.

                                                                                                                                                                                                          1. re: Gio

                                                                                                                                                                                                            Yeah, seems to be a common feeling right now. Don't believe I've seen this kinda reaction before. Is this the first time they did pre-release testing? Why bother?

                                                                                                                                                                                                          2. re: c oliver

                                                                                                                                                                                                            I think I am going to start responding 'fuck yeah'

                                                                                                                                                                                                            1. re: Gio

                                                                                                                                                                                                              Hi Gio.

                                                                                                                                                                                                              The reply box should enlarge as you type now. If it doesn't, let us know and we'll take another look.

                                                                                                                                                                                                              1. re: DeborahL

                                                                                                                                                                                                                Ok then, THIS IS A TEST don't read it if you dont want to. I'll respond to it randomly just to see if the reply box expands and meets the criteria to which I was referring. You may meet with a bit of purple prose just to expand the wordage to go beyond a normal reply I might have made in the future and as I have done in the past

                                                                                                                                                                                                                OK... very clever. so far this has worked because of the larger reply box. I'll close but come back to edit. See ya.

                                                                                                                                                                                                                EDIT: I have to use the scroll bar to add my addendum. Not good enough. The Pull Tab is the preferred method to see my entire post. No cigar.

                                                                                                                                                                                                                1. re: Gio

                                                                                                                                                                                                                  LOL at myself that I never even knew about the pull tab!!! I guess I can't miss what I never knew was there :)

                                                                                                                                                                                                            2. I didn't see any problem with the old layout. The new additions (including the stupid heart) are unnecessary. Waste of time and money.

                                                                                                                                                                                                              5 Replies
                                                                                                                                                                                                              1. re: ElsieB

                                                                                                                                                                                                                +1

                                                                                                                                                                                                                New is not necessarily improved.

                                                                                                                                                                                                                1. re: ElsieB

                                                                                                                                                                                                                  They seem to be attempting to stop us from writing +1 or plus one. Good luck.

                                                                                                                                                                                                                    1. What's the difference between discussion and question and answer? Confused, I am. And that stupid heart, what's that about?

                                                                                                                                                                                                                      11 Replies
                                                                                                                                                                                                                      1. re: emglow101

                                                                                                                                                                                                                        Discussions utilize a threaded reply format, our standard post type.

                                                                                                                                                                                                                        Q&A allows for answers to be voted up by other users, without threaded replies.

                                                                                                                                                                                                                        1. re: patsully

                                                                                                                                                                                                                          Answers to be voted up without a reply. What if you don't like the answer ? Makes no sense. So if someone asks what rattlesnake tastes like. And the answer is chicken. Do you vote on chicken ? ?????

                                                                                                                                                                                                                          1. re: emglow101

                                                                                                                                                                                                                            Exactly! By voting up a correct answer you'll be signaling to the original poster that the answer is the best one.

                                                                                                                                                                                                                            If you disagree and know a better answer, add it so others can vote it up.

                                                                                                                                                                                                                            1. re: patsully

                                                                                                                                                                                                                              really? So we're returning to playground popularity contests?

                                                                                                                                                                                                                              No thanks -- I'll just avoid the Q&A threads entirely.

                                                                                                                                                                                                                              I think I'm glad there was a recent thread about other forums. Need to dig that one up again.

                                                                                                                                                                                                                                1. re: sunshine842

                                                                                                                                                                                                                                  Ooh, right, I forgot about that. Plus one.

                                                                                                                                                                                                                                  1. re: sunshine842

                                                                                                                                                                                                                                    that voting up and down business is just. plain. stupid. look over on that thread about neapolitan pizza for an example.

                                                                                                                                                                                                                                    1. re: sunshine842

                                                                                                                                                                                                                                      It's the Food Quests Workshop format that few here like, expanded over into the other discussion boards.

                                                                                                                                                                                                                                      1. re: ratgirlagogo

                                                                                                                                                                                                                                        Except you can only vote up, not down. Granted a lot of the down votes on FQ seem spiteful but, especially given the inability to post a threaded reply to a particular answer in posts set up under the ? format, it makes it very difficult to convey legitimate, pinpointed criticism to any given answer.

                                                                                                                                                                                                                                    2. re: patsully

                                                                                                                                                                                                                                      definitely not good. as in dumb. Best is really arbitrary and not existent.

                                                                                                                                                                                                                                  2. re: patsully

                                                                                                                                                                                                                                    Okay, so you answered emglow's first question. How about the second one?

                                                                                                                                                                                                                                2. "new and improved", by which we mean "it wasn't broke but we done gone fixed 'er anyhow".

                                                                                                                                                                                                                                  7 Replies
                                                                                                                                                                                                                                  1. re: chartreauxx

                                                                                                                                                                                                                                    No, I think "it wasn't broke but now, thanks to these changes, it is.

                                                                                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                                                                                        ditto doesn't work now either

                                                                                                                                                                                                                                          1. I don't know if it's that the new format is simply that bad or that it happens to be worse in my phone. What a horrid visual! And seriously we're supposed to vote on people's answers? What happened to friendly conversation?! I'm not a tween. I don't vote that someone else's answer sucks and I don't heart things.

                                                                                                                                                                                                                                            11 Replies
                                                                                                                                                                                                                                            1. re: LNG212

                                                                                                                                                                                                                                              In addition, why would you spend time and money on this awful rollout but you still can't seem to fix the jumping screen loading problem?

                                                                                                                                                                                                                                              1. re: LNG212

                                                                                                                                                                                                                                                LNG, doesn't that seem to always be the way? The only thing I like in years is the ability to unfollow.

                                                                                                                                                                                                                                                1. re: c oliver

                                                                                                                                                                                                                                                  Unfollow is the best feature EVER that they've added.

                                                                                                                                                                                                                                                  1. re: LindaWhit

                                                                                                                                                                                                                                                    Although I HAD missed the rollout of the thing where I can click on the # of posts and it will take me to the first one that I haven't read.

                                                                                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                                                                                      Is that working for you? When I click on the bubble with the numbers of posts up above it takes about 3-4 clicks and brings me about a 1/4 or 1/2 down, not to latest unread post.

                                                                                                                                                                                                                                                      1. re: foodieX2

                                                                                                                                                                                                                                                        It's working for me, foodie. What hardware/format are you using? I'm on my desktop at work right now. Will try on my Kindle at home when I get home tonight.

                                                                                                                                                                                                                                                        After I pour a strong libation of Vodka and Lemonade to try and quell the extreme disappointment at being shat upon as a beta tester.

                                                                                                                                                                                                                                                        1. re: LindaWhit

                                                                                                                                                                                                                                                          I'm on my iPhone, I'll try on my Mac when get home

                                                                                                                                                                                                                                                          1. re: foodieX2

                                                                                                                                                                                                                                                            I clicked on the bubble with 171 posts in it and this where it brought me, a little more than 1/2 way down

                                                                                                                                                                                                                                                             
                                                                                                                                                                                                                                                            1. re: foodieX2

                                                                                                                                                                                                                                                              Hi foodieX2. The link on the reply count for mobile has always had issues, which we believe is related to mobile web browsers rather than our code. We're looking into improving that though, discussed today actually. Stay tuned.

                                                                                                                                                                                                                                                          2. re: foodieX2

                                                                                                                                                                                                                                                            Are you doing that from the main page of your profile?

                                                                                                                                                                                                                                                            And, yeah, sun shine, gotta keep this quiet.

                                                                                                                                                                                                                                                      2. re: c oliver

                                                                                                                                                                                                                                                        shhh . . . or they'll take that away in the next release.

                                                                                                                                                                                                                                                  2. You couldn't just throw all beta testers a bone and get rid of the F'ing heart?? It was very close to being universally dissed with the majority finding it immature and childish.

                                                                                                                                                                                                                                                    Worse is you continue to call it "recommend" above yet how is a new user supposed to understand the corralation? In a matter of days this intro post will no longer pop up so what are the chances of them reading it?

                                                                                                                                                                                                                                                    Frankly I am very disappointed especially as I feel most of the testers were thoughtful, took the beta test seriously and spent a lot of time providing constructive criticism. Yet I don't see any evidence that any of our callouts were implemented other than mechanical ones.

                                                                                                                                                                                                                                                    Yeah yeah it's free, just shut up or leave. But it's disheartening to see so many "power users" take it to heart and get virtually nothing in return.

                                                                                                                                                                                                                                                    10 Replies
                                                                                                                                                                                                                                                    1. re: foodieX2

                                                                                                                                                                                                                                                      foodie, that's what dawned on me part way through. They really weren't asking for feedback to decide if the new stuff was any good but rather to deal with those "mechanical" issues. It would have saved a good bit of time had they just said that. I started out trying to actually test the things.

                                                                                                                                                                                                                                                      1. re: foodieX2

                                                                                                                                                                                                                                                        Yes, Foodie... plus, I actually feel cheated somehow.

                                                                                                                                                                                                                                                        1. re: Gio

                                                                                                                                                                                                                                                          Taken advantage of comes to mind too.

                                                                                                                                                                                                                                                          And still waiting on an answer about the T-shirts. Hope we still get *something* out of the deal..

                                                                                                                                                                                                                                                          1. re: foodieX2

                                                                                                                                                                                                                                                            I want my Power User pin. hahaha...

                                                                                                                                                                                                                                                        2. re: foodieX2

                                                                                                                                                                                                                                                          We were used and abused, foodie.

                                                                                                                                                                                                                                                          When we got NO response about the blue heart (or very little response about it) I figured part way through beta that they were just going to ignore any comments about it and they're all saying in the background "They'll get used to it and start using the blue heart."

                                                                                                                                                                                                                                                          And now seeing that the general population also dislikes it as intensely as the beta testers did, I will go back to the +1 as well.

                                                                                                                                                                                                                                                          1. re: foodieX2

                                                                                                                                                                                                                                                            I don't know about you all, but this is real heartache I don't need!

                                                                                                                                                                                                                                                              1. re: foodieX2

                                                                                                                                                                                                                                                                Do any of you remember when many users spent many hours creating a restaurant data base at the request of Chowhound! (twice!)? Only to have all that work deleted? Since then I have cut way back on my participation. I just don't trust them.

                                                                                                                                                                                                                                                                1. re: jackiecat

                                                                                                                                                                                                                                                                  Good point. Trust is in short supply around here.

                                                                                                                                                                                                                                                              2. Most of these improvements seem unneeded to me.

                                                                                                                                                                                                                                                                The pluses seem to be:
                                                                                                                                                                                                                                                                *The expanded ability for posting photos
                                                                                                                                                                                                                                                                *The longer window to edit posts

                                                                                                                                                                                                                                                                Maybe:
                                                                                                                                                                                                                                                                *"If you’re new to CHOW, we’d recommend you start on the Community homepage. There we’ve added a new module that will let you choose the post type you’d like to create. Simply fill in the required fields, add a photo if you have one, and select a board before you post."

                                                                                                                                                                                                                                                                The "select a board" aspect of this might help decrease the orphaned posts on the Food Quest board from newbies. If it does then it is a good thing. But I'm afraid it will simply be lost in the clutter.

                                                                                                                                                                                                                                                                Negatives:

                                                                                                                                                                                                                                                                *" Q&A posts can be edited as long as needed to allow you to clarify your question. "

                                                                                                                                                                                                                                                                Each clarification will leave the opening post without a past. Which will render many responses obsolete or no longer making sense.The resulting post will end up looking disjointed and any usefulness will be bled away.

                                                                                                                                                                                                                                                                *Voting up/down. Please Chow, grow up. Popular is often not useful or accurate. It simply dumbs things down and discourages depth.

                                                                                                                                                                                                                                                                *The heart....Again, Chow, please grow up and move out of this extended adolescence you cleave to.

                                                                                                                                                                                                                                                                *Simply don't understand the continued need to fix what isn't broken when there are so many issues which DO need fixing. Guess it's easier to apply a shiny cartoon bandage to distract rather than actually fix the less sexy things.

                                                                                                                                                                                                                                                                1. I do hate to say "I told you so" about the stupid damn blue heart being used for "Recommend" or "Like" but.....

                                                                                                                                                                                                                                                                  ~ * ~ * ~ * I TOLD YOU SO. * ~ * ~ * ~

                                                                                                                                                                                                                                                                  I'm not at all surprised at the reaction. You asked many of us to beta-test this out, and the blue heart was ***universally*** disliked. And yet you kept it.

                                                                                                                                                                                                                                                                  So why did you even bother beta-testing that particular change with users if you were going to keep it anyway, regardless of what "power users" suggested?

                                                                                                                                                                                                                                                                  31 Replies
                                                                                                                                                                                                                                                                  1. re: LindaWhit

                                                                                                                                                                                                                                                                    OK...glass half full here...at least it's not a red heart so we're saying we LOVE it!! ;-)

                                                                                                                                                                                                                                                                    1. re: jbsiegel

                                                                                                                                                                                                                                                                      EXCEPT - whatever we had before at least stood out as it wasn't a pale blue color. The removal of most "RED" (the CHOW colors) seems counter-intuitive to me.

                                                                                                                                                                                                                                                                      RED stands out. Pale blue does not.

                                                                                                                                                                                                                                                                      And the lightening of the gray for the "read" collapsed threads also strains the eyes.

                                                                                                                                                                                                                                                                      All comments as they related to "Your audience is NOT just teens and 20-somethings - you've got a large age range that goes upwards of 30-40-50-60-somethings" - seems to have fallen on deaf ears.

                                                                                                                                                                                                                                                                      1. re: LindaWhit

                                                                                                                                                                                                                                                                        Not too many years ago someone did a little informal poll (a CH - can't remember who) and the median age was mid-40s. I doubt that has changed much. Perhaps the millenials are their target audience that they're now trying to attract.

                                                                                                                                                                                                                                                                    2. re: LindaWhit

                                                                                                                                                                                                                                                                      El, I've found that to be the most annoying part. I really did start out trying to think of questions to ask using the new formats. But it became obvious from the lack of response to specific questions that these had already been decided on and we're were just being asked to troubleshoot technical issues. Kinda insulting if you ask me.

                                                                                                                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                                                                                                                        Not smart on their part if you ask me. Alienating power users (who generate a good portion of their content) doesn't seem to be smart business. I'm not an MBA; I am, however, the holder of an MS in Comp Sci and I know the importance of pleasing the client/user.

                                                                                                                                                                                                                                                                        1. re: gaffk

                                                                                                                                                                                                                                                                          I am an MBA, and it's still not smart business. Alienating your core customer base is a Really Bad Move.

                                                                                                                                                                                                                                                                          1. re: sunshine842

                                                                                                                                                                                                                                                                            Agreed, but I will no longer heart you ;)

                                                                                                                                                                                                                                                                            1. re: gaffk

                                                                                                                                                                                                                                                                              That's okay -- I'm good with +1, ditto, or recommend, too.

                                                                                                                                                                                                                                                                              (I heart you always puts this mental image of someone being slapped with a thick slab of beef heart in my head....yecch.)

                                                                                                                                                                                                                                                                              1. re: sunshine842

                                                                                                                                                                                                                                                                                I get mental images of Barney the dinosaur, Teletubbies and My Little Ponies. Blech.

                                                                                                                                                                                                                                                                                1. re: gaffk

                                                                                                                                                                                                                                                                                  ooh. I'll have to think as which of our scenarios is more repulsive.

                                                                                                                                                                                                                                                                              2. re: gaffk

                                                                                                                                                                                                                                                                                Displeasure does Not adequately describe it.

                                                                                                                                                                                                                                                                                1. re: Gio

                                                                                                                                                                                                                                                                                  Yeah, almost 170 responses in 4 hours on a beautiful summer Friday afternoon. Guess "rancor" would be a better descriptor.

                                                                                                                                                                                                                                                                                  1. re: gaffk

                                                                                                                                                                                                                                                                                    Friday Afternoon. That's significant right there. There is reduced involvement by TPTB on the week-end. Hope they have a splendid week-end. It will be wake-up time on Monday.

                                                                                                                                                                                                                                                                                    1. re: Gio

                                                                                                                                                                                                                                                                                      A lot of companies will announce layoffs and other negative things on Friday afternoon so they don't have to deal with it for a couple days and in hopes that people will settle down. Good insight, Gio.

                                                                                                                                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                                                                                                                                        We tried to release this yesterday, but ran into difficulties so had to delay a day. As a rule, we don't plan to release things on Fridays, but in this case, it was a fallback position.

                                                                                                                                                                                                                                                                                      2. re: Gio

                                                                                                                                                                                                                                                                                        Valid point Gio.

                                                                                                                                                                                                                                                                                        The today show did a segment on why celebs announce break ups on Fridays. Less web and TV traffic. They said the most websites see traffic go do down on the weekends.

                                                                                                                                                                                                                                                                                        Probably hoping the fury will be dissipated come Monday and this will be off the front page.

                                                                                                                                                                                                                                                                                    2. re: Gio

                                                                                                                                                                                                                                                                                      Exactly, Gio. The fact that this thread, posted on a Friday afternoon (always what politicians do - make an announcement on a Friday afternoon or the weekend so the majority of the public won't see it), and over 200 comments in just a few hours. If that doesn't tell TPTB that the "displeasure" users have is putting it very, very mildly.

                                                                                                                                                                                                                                                                                      1. re: LindaWhit

                                                                                                                                                                                                                                                                                        I'll just reply here. Did any of y'all get an email giving you a heads up that the changes were going live today? I didn't.

                                                                                                                                                                                                                                                                                          1. re: c oliver

                                                                                                                                                                                                                                                                                            Not I. And I'll just take note, Jacquilynne, you're replying to C. Oliver and not I who originally raised this topic. [C.O.is my friend so there's no issue there.]

                                                                                                                                                                                                                                                                                            1. re: Gio

                                                                                                                                                                                                                                                                                              And ditto to you, my friend :)

                                                                                                                                                                                                                                                                                            2. re: c oliver

                                                                                                                                                                                                                                                                                              No. But based on a question asked/not answered yesterday on the preview testing thread, I suspected we wouldn't.

                                                                                                                                                                                                                                                                                            3. re: LindaWhit

                                                                                                                                                                                                                                                                                              Well, you can be assured it won't matter a bit since They set out to do what They intended all along and we who believed went along with it. The beta testing has been a waste of my time. I participated in Good Faith and it was all for nought.

                                                                                                                                                                                                                                                                                              1. re: Gio

                                                                                                                                                                                                                                                                                                As c oliver said above, it seems as though you were all being used simply to test technical issues, which would have been fine if they'd stated that up front. Having read the now locked beta discussion threads, it seems pretty clear they were looking for help locating specific problems, not encouraging discussion of users preferences regarding how the site should look or which new elements users considered useful.

                                                                                                                                                                                                                                                                                                1. re: JoanN

                                                                                                                                                                                                                                                                                                  Thanks Joan, but that was not how it was presented to us in an email I received.

                                                                                                                                                                                                                                                                                                  1. re: Gio

                                                                                                                                                                                                                                                                                                    Why am I not surprised?

                                                                                                                                                                                                                                                                                                  2. re: JoanN

                                                                                                                                                                                                                                                                                                    Thanks for understanding that, Joan.

                                                                                                                                                                                                                                                                                        1. So everyone else is aware - another thing they removed was "PERMALINK". Supposedly (although I've not seen it on any other website), the "industry standard" is to click the date/time just under the poster's name to get the permalink.

                                                                                                                                                                                                                                                                                          Again - extremely NON-intuitive.

                                                                                                                                                                                                                                                                                          8 Replies
                                                                                                                                                                                                                                                                                          1. re: LindaWhit

                                                                                                                                                                                                                                                                                            Thanks for that reminder. Yeah, that "intuitive" part sure wasn't for me.

                                                                                                                                                                                                                                                                                            1. re: LindaWhit

                                                                                                                                                                                                                                                                                              I kinda caught that in the writeup above...hadn't even addressed as I'm having a hard time wrapping my head around why they would do that.

                                                                                                                                                                                                                                                                                              1. re: sunshine842

                                                                                                                                                                                                                                                                                                Ahh - I skipped the writeup, as it was definitely a TL;DR.

                                                                                                                                                                                                                                                                                                Would have been MUCH better to write up 3 separate posts with the subject lines noting which new Convo Type was being described, and pinned them to the top of Site Talk. You can always link the other two threads on the other conversation types.

                                                                                                                                                                                                                                                                                              2. re: LindaWhit

                                                                                                                                                                                                                                                                                                Oh my goodness. I hadn't noticed that. Thanks for pointing it out. I'd never have found it . . . and I use permalink a LOT.

                                                                                                                                                                                                                                                                                                1. re: JoanN

                                                                                                                                                                                                                                                                                                  I didn't know about date = permalink either, till the testing period. It still seems senseless to me.

                                                                                                                                                                                                                                                                                                  1. re: Gio

                                                                                                                                                                                                                                                                                                    I didn't know about it, either, Gio. I do like it, a lot and use it. But it's not at all intuitive.

                                                                                                                                                                                                                                                                                                2. re: LindaWhit

                                                                                                                                                                                                                                                                                                  Thanks, I never would have figured that one out!

                                                                                                                                                                                                                                                                                                  1. re: L.Nightshade

                                                                                                                                                                                                                                                                                                    YVW. As I said - completely non-intuitive.

                                                                                                                                                                                                                                                                                                3. It seems as though the ability to expand the size of the message box is no long available. Is this true? There used to be a little handle in the lower right corner of the message box (at least in Chrome) that allowed you to expand it so you could proofread a long message before clicking on "post." This might not make much of a difference for many posts since the size of the box has been enlarged, but it will make a huge difference on COTM threads, for example, where posts can be rather lengthy.

                                                                                                                                                                                                                                                                                                  4 Replies
                                                                                                                                                                                                                                                                                                  1. re: JoanN

                                                                                                                                                                                                                                                                                                    It was lost in beta; supposedly fixed (I did see the little "handle" for a few days before full roll out) but it seems to be broken again, JoanN.

                                                                                                                                                                                                                                                                                                    1. re: JoanN

                                                                                                                                                                                                                                                                                                      Yes, Joan that pull tab is no longer functioning. I've been requesting that to be reinstated and was told during the testing that it would be. But now that I see the rollout... it's not in use.

                                                                                                                                                                                                                                                                                                      1. re: JoanN

                                                                                                                                                                                                                                                                                                        Hi JoanN.

                                                                                                                                                                                                                                                                                                        The post/reply box should expand as you type now. If it doesn't, let us know and we'll take another look.

                                                                                                                                                                                                                                                                                                        1. re: DeborahL

                                                                                                                                                                                                                                                                                                          Thanks, Deborah. Just ran a test over on the testing thread and the box did indeed expand to the length of the post.

                                                                                                                                                                                                                                                                                                        1. A few thoughts so far:

                                                                                                                                                                                                                                                                                                          The links and photo stories utilities are decent additions to the site. But I'm not sure why they are added as new kinds of 'formats.' It seems like it would have made more sense to just integrate those abilities into every thread. They don't seem like new formats in and of themselves as much as improvements to the abilities of thread starters to post pictures or links. As such, a small toolbar in the original post seems like it could allow for the same functions with less clutter. Again, not bad though, all in all.

                                                                                                                                                                                                                                                                                                          I don't personally much care either way about the hearts, but if enough people hate em, then why bother sticking with em?

                                                                                                                                                                                                                                                                                                          The Q&A format still seems like a trap for newer posters. "Well, I have a more of a question than a discussion, so I may as well use this." Didn't seem like it worked well enough in Food Quests to justify rolling it out site-wide. Could play out differently, I guess. But I'm not optimistic.

                                                                                                                                                                                                                                                                                                          14 Replies
                                                                                                                                                                                                                                                                                                          1. re: cowboyardee

                                                                                                                                                                                                                                                                                                            Plus one but then I almost always plus one you.

                                                                                                                                                                                                                                                                                                            1. re: c oliver

                                                                                                                                                                                                                                                                                                              While I would +1 it seems even more childish than just using the stinkin' heart. I'll just let my icon do the talking ('cause that's not childish, right?).

                                                                                                                                                                                                                                                                                                              1. re: c oliver

                                                                                                                                                                                                                                                                                                                I've hearted cowboyardee for a long time.

                                                                                                                                                                                                                                                                                                                1. re: DuffyH

                                                                                                                                                                                                                                                                                                                  No more hearts though from me.

                                                                                                                                                                                                                                                                                                              2. re: cowboyardee

                                                                                                                                                                                                                                                                                                                Agreed about new posters falling into the Q&A trap. Additional functionality was suggested to allow people to start a discussion topic from a Q&A, copying the OP into a new discussion thread. I thought it was a good idea.

                                                                                                                                                                                                                                                                                                                1. re: MplsM ary

                                                                                                                                                                                                                                                                                                                  I too agree with the new user/Q&A trap. After visiting two of those threads, I know I'll never visit another Q&A.

                                                                                                                                                                                                                                                                                                                  BTW . . . Love your new avatar.

                                                                                                                                                                                                                                                                                                                2. re: cowboyardee

                                                                                                                                                                                                                                                                                                                  Ditto

                                                                                                                                                                                                                                                                                                                  That was a test. Ditto appears to be working

                                                                                                                                                                                                                                                                                                                  1. re: cowboyardee

                                                                                                                                                                                                                                                                                                                    +1
                                                                                                                                                                                                                                                                                                                    ETA: Another test. +1 worked on its own

                                                                                                                                                                                                                                                                                                                    1. re: cowboyardee

                                                                                                                                                                                                                                                                                                                      Here's my issue with the photo story... It is REALLY long to have to scroll through that every time I want to see new replies. I would like to see it done somehow like it's done in TripAdvisor...post a brief comment in the initial post (something like "Photo story coming in posts below") and then put the longer photos and all that in sub-posts. That way, readers who have already read the initial post don't have to scroll through the whole thing every time.

                                                                                                                                                                                                                                                                                                                      Not sure I explained that well, but I tried!

                                                                                                                                                                                                                                                                                                                      1. re: jbsiegel

                                                                                                                                                                                                                                                                                                                        You can click on the number of replies with a talky balloon at the top of the thread, and it'll skip you right down to the responses. It took me a little while to get used to doing that but now that I have, it works like a charm.

                                                                                                                                                                                                                                                                                                                        1. re: Chris VR

                                                                                                                                                                                                                                                                                                                          except that doest work on a mobile device

                                                                                                                                                                                                                                                                                                                        2. re: cowboyardee

                                                                                                                                                                                                                                                                                                                          This was my question too. Why can't all the features (excluding Q&A) be incorporated into a discussion? Buttons are great places to put code for things like adding pictures or links, even for users on phones.

                                                                                                                                                                                                                                                                                                                          1. re: MplsM ary

                                                                                                                                                                                                                                                                                                                            To me, that's the basic question.

                                                                                                                                                                                                                                                                                                                        3. I'm kind of indifferent about the heart. When they first introduced the recommend button here, I was overwhelmingly against it - but once we had it, I started to use it for all the reasons everyone else does - to chime in when you don't want to just repeat what many others are saying, to indicate to a poster that you appreciated a joke they made, etc. But CHOW intended the recommend button as a way of pushing a post onto their Trending/Best of Chowhound section - that non-users might find the site because this one post was so great that other CHs were recommending it, not just "liking" it. And it must have been less than useful for that purpose, I'd imagine because nobody was "recommending" a post because it gave the "best" answer to a question. They recommended the post because they "liked" it in the context of the general discussion.
                                                                                                                                                                                                                                                                                                                          This, I believe, is why they keep pushing the Workshop format of the Food Quests board and this new introduction of the Q and A post option. They want people to Google "what the best way to roast a chicken?" and find the one, single, best, only way to roast a chicken on the Food Quests board or in the Q and A section. Preferably to come in through CHOW rather than Chowhound.

                                                                                                                                                                                                                                                                                                                          Since I was a reader/poster on Television Without Pity (on which NBC pulled the plug in May, despite its heavy usership), believe me I am sympathetic to the efforts of the CHOW staff to keep CBS from pulling the plug here. I also understand that this is why they're not really responding to some of the questions here. I'm just worried because I can't see how some of these changes are going to help - I'm afraid they're going to drive users away.

                                                                                                                                                                                                                                                                                                                          34 Replies
                                                                                                                                                                                                                                                                                                                          1. re: ratgirlagogo

                                                                                                                                                                                                                                                                                                                            The only thing i dont like about the heart is that its hard to click...no clue why other people seem so pissed about it

                                                                                                                                                                                                                                                                                                                            1. re: kpaxonite

                                                                                                                                                                                                                                                                                                                              Most if not all have specific reasons why they dislike it. If you really want know take some time and read them.

                                                                                                                                                                                                                                                                                                                              1. re: kpaxonite

                                                                                                                                                                                                                                                                                                                                Yep, we're definitely seeing issues there and hope to fix quickly. Thanks!

                                                                                                                                                                                                                                                                                                                                1. re: patsully

                                                                                                                                                                                                                                                                                                                                  Yet another example of completely ignoring the fact that the MAJORITY of the users dislike the hearts.

                                                                                                                                                                                                                                                                                                                                  At this point, "We'll fix it!" only counts if you get rid of it, patsully.

                                                                                                                                                                                                                                                                                                                                  I'm sure the Mods are tired of my repeated comments about the blue heart. But when the "Why?" questions are ignored during beta AND during roll out, one has to wonder why they even put this out during beta if there was no intention of ever removing it.

                                                                                                                                                                                                                                                                                                                                  1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                    Plus one. El, is this the first time something like this has happened? Meaning, have their been other CHs who participated in testing?

                                                                                                                                                                                                                                                                                                                                    1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                      One can only assume they paid a shitload of money to some consultant who told them hearts and Q&A is the way to attract the demographic the advertisers want. And we all know that advice you pay for trumps advice you get for free. Neither of these "improvements" has a chance in hell of being changed or eliminated unless the consultant is proved wrong.

                                                                                                                                                                                                                                                                                                                                  2. re: kpaxonite

                                                                                                                                                                                                                                                                                                                                    Truth is the whole change is about further dumbing down the Site to increase its appeal to newly minted foodies ("We need the dudes" as they said in the movie.) The heart is emblematic of that, given how silly and childish it looks. Basically, it's just begging to be made the symbol of the resistance.

                                                                                                                                                                                                                                                                                                                                    (Although I could be wrong, but wasn't that the heart that was tattooed on the Starbuck barista's hand that caused such uproar? Perhaps, this new icon is a show of solidarity?)

                                                                                                                                                                                                                                                                                                                                    1. re: MGZ

                                                                                                                                                                                                                                                                                                                                      Good morning MGZ,

                                                                                                                                                                                                                                                                                                                                      Okay, first... you've made me laugh. Thanks.

                                                                                                                                                                                                                                                                                                                                      I hope the changes were about making the site more streamlined, and not dumbing it down to appeal to new members, but that's probably silly of me, isn't it?

                                                                                                                                                                                                                                                                                                                                      I will say that I have long preferred Chow's look to the archaic threading used by eGullet and the like. Other sites are cluttered and noisy, Chow is clean and serene. Or it used to be, until the advent of hearts and Q&A's.

                                                                                                                                                                                                                                                                                                                                      To me, Chow feels like a conversation, other sites, not so much. How much of that is due to the layout I don't know. But I like it.

                                                                                                                                                                                                                                                                                                                                      1. re: MGZ

                                                                                                                                                                                                                                                                                                                                        The heart is not dumbed down. It is not juvenile or childish as others have claimed. It is a simple self-explanatory image, just as a thumbs-up icon would be. It's something you can look at and immediately figure out (given a passing understanding of symbolism and website conventions) what it's for without hunting down the FAQ.

                                                                                                                                                                                                                                                                                                                                        If a heart shape is a childish image for liking something, then maybe us older folks should do a better job of making images that show we like things, so we can have more options.

                                                                                                                                                                                                                                                                                                                                            1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                              It's not just a heart, it's the heart.

                                                                                                                                                                                                                                                                                                                                              1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                Do you use hearts when communicating anything? Last I heard "like" has a quite specific meaning. "Recommend" was stretching it for me and I'm no longer it's replacement. So if others continue to do that then we go back to the site getting cluttered up with "plus ones."

                                                                                                                                                                                                                                                                                                                                                1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                  Except to many of us, a heart means "I love" when I don't "love". If I LOVE what someone has said, I make a comment.

                                                                                                                                                                                                                                                                                                                                                  When I use it, to me it means "I agree with you" or "I like what you said."

                                                                                                                                                                                                                                                                                                                                                  A thumbs up would mean more than a heart. I gave the thumbs up to the Market Basket supermarket associates standing outside two of their stores today in support of them and their former CEO, Artie T., who was recently let go due to a family squabble. I AGREE with the MB workers - I gave them a thumbs up in support. I don't LOVE the MB workers - I wouldn't heart them on this site.

                                                                                                                                                                                                                                                                                                                                                  1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                                    El, I think that's a very well said explanation. Even "recommend" never did it for me. I would have preferred "like." But a thumbs up ought to satisfy the creative genius who came up with the heart and satisfy those of us who are just trying to as you said "I agree with you" or "I like what you said." I also agree that when I really LOVE something here I think that's when I do more than click.

                                                                                                                                                                                                                                                                                                                                                    1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                                      Well I can understand that. When I first got onto Facebook (and Livejournal before that) I was one of several people annoyed about how contacts were labeled "friends". What about people we barely know, or don't even like much? Why was that one guy from high school given the same status as my mom?

                                                                                                                                                                                                                                                                                                                                                      I guess for me, after adapting to that, the heart isn't that big of a stretch.

                                                                                                                                                                                                                                                                                                                                                  2. re: MGZ

                                                                                                                                                                                                                                                                                                                                                    I agree with you, MGZ. And, at least for me, my screaming about the heart is simply the visible tip of the iceberg. It IS "emblematic" of all that just got released. Not one of those things does anything positive that I can see. Unless it's to dumb it down so as to draw a lower common denominator to the site. And maybe that's what they want. Those of us who perhaps are more serious about food will drift away but replaced by those from CHOW who now may like CH and not feel intimidated. I need to go spend some time on eGullet and see how that feels.

                                                                                                                                                                                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                      Ok wait. If people are going to walk away from a site because they have to click on a picture of a heart instead of the letters "recommend" how does that determine how serious they are about food? What significant difference does that make in how we express our ideas and opinions to one another?

                                                                                                                                                                                                                                                                                                                                                      I have to say I don't understand why this is making people so angry. And perhaps it is emblematic (very possibly in fact) but what is that other anger? Why is the heart the main contention in this thread?

                                                                                                                                                                                                                                                                                                                                                      (Well I ask that and I do get that people in the Big First Thread feel like their comments weren't taken into consideration, and that the heart may be emblematic of that. But perhaps there are other issues?)

                                                                                                                                                                                                                                                                                                                                                      1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                        I think "emblematic" is totally it.

                                                                                                                                                                                                                                                                                                                                                        1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                          But emblematic of what exactly? Or vaguely?

                                                                                                                                                                                                                                                                                                                                                          The first rule of social media is that, if you aren't paying for it, you are not the customer. You are the product being sold. So in that sense we don't have the rights a business would afford a customer.

                                                                                                                                                                                                                                                                                                                                                          Then again, as Chowhounds we also produce the substance of the site itself, for free. And so in that sense we should enjoy some compensation or consideration, even if it's only in terms of having our contributions heard and appreciated in a way that is comfortable to us. They should make it as easy and pleasant as possible to give them a site to make money with.

                                                                                                                                                                                                                                                                                                                                                          I do think CH wants to keep us. I think they have problems they are trying to solve, and their solutions are butting heads against the way we want to use the site.

                                                                                                                                                                                                                                                                                                                                                          But in the end they don't work for us, and most likely putting our interests ahead of all others could get them fired.

                                                                                                                                                                                                                                                                                                                                                          1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                            BUT...while we may not be the customers, we ARE the content generators, and the clickers for the advertising, and if we go away, so goes the site.

                                                                                                                                                                                                                                                                                                                                                            1. re: sunshine842

                                                                                                                                                                                                                                                                                                                                                              Yes, like I said (well I didn't say the clicker part but yes). (I try really hard not to click any ads.)

                                                                                                                                                                                                                                                                                                                                                              So are we so put off by a blue heart that we will find somewhere else to go, and contribute to some new site? Considering the massive noncontributeruserfriendly shenanigans Facebook has survived, CH is probably safe in the long run here.

                                                                                                                                                                                                                                                                                                                                                              I do suspect though that there are underlying resentments that the users have toward CH that, as suggested above, the heart represents for some folks. I might be wrong but I have a hard time understanding so much rancor otherwise.

                                                                                                                                                                                                                                                                                                                                                              1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                                Hasn't it been explained to your satisfaction that it's emblematic. It is a visible indicator how dumbed down the site just got. Have you actually looked at Q&A? As I wrote, I'll never use the other two but Q&A is going to be a black hole for anyone who posts there.

                                                                                                                                                                                                                                                                                                                                                                1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                                  Maybe it's because I don't feel like the site has been dumbed down at all that I don't get the emblem. To me this site is the posts and the people who write them, not the interface. And except for the QA which everyone wants to kick in the teeth, there has been no change here that I can not roll with.

                                                                                                                                                                                                                                                                                                                                                                  If anything I'm challenging myself to find a post that will make the QA thing work.

                                                                                                                                                                                                                                                                                                                                                                  1. re: ennuisans

                                                                                                                                                                                                                                                                                                                                                                    Yeah, well, good luck with that last line. We testers didn't seem to be able to come up with anything over about a month's time.

                                                                                                                                                                                                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                                      Not entirely true; unfortunately, the thread where I supplied at least six different Q&A posts that were appropriate to the function and working is no longer available, so I can't repeat it at the present time. I did, however, link further down thread here, to one of my posts that is a QA, that is working out.

                                                                                                                                                                                                                                                                                                                                                  1. re: ratgirlagogo

                                                                                                                                                                                                                                                                                                                                                    TWoP - oh how I miss it so!

                                                                                                                                                                                                                                                                                                                                                    I appreciate your thoughts on this. I concur that the voting helps increase the SEO-ability of Q&A Chowhound threads. Thing is, they seemed to do well SEO-wise before. Maybe the numbers aren't what CBS wants them to be.

                                                                                                                                                                                                                                                                                                                                                    New development, for good or ill, hopefully means we will be using Chowhound in the future. I still think a lot of the styling is very old fashioned, but I appreciate that work is being done. Now if we could just get the iPad bouncy bounce fixed...

                                                                                                                                                                                                                                                                                                                                                      1. re: ratgirlagogo

                                                                                                                                                                                                                                                                                                                                                        I see myself having a cleaner house and getting much more work done with the extra time I'm going to have in the very near future.

                                                                                                                                                                                                                                                                                                                                                      2. No "outro" field on Photo Story format?

                                                                                                                                                                                                                                                                                                                                                        25 Replies
                                                                                                                                                                                                                                                                                                                                                        1. re: TheOffalo

                                                                                                                                                                                                                                                                                                                                                          This is at the top of our list to add! It's great feedback and much needed.

                                                                                                                                                                                                                                                                                                                                                          1. re: patsully

                                                                                                                                                                                                                                                                                                                                                            I notice that you still haven't replied, though asked, about the heart.

                                                                                                                                                                                                                                                                                                                                                            1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                              To be fair, they had a clear, unambiguous, noncontroversial answer to my question. The heart-vs-plusone-vs-whatever issue is probably much more complicated and people on all sides of the issue seem to have more at stake, so they're probably working on a more thought out response (or maybe even trying to decide on changes), though they could make a comment saying they are in discussions and have taken your feedback on it (and maybe they have responded to that effect and I just missed it in the sea of comments in this thread).

                                                                                                                                                                                                                                                                                                                                                              1. re: TheOffalo

                                                                                                                                                                                                                                                                                                                                                                It's really not complicated. But it would probably be the first time that they ever said "Okay, you win."

                                                                                                                                                                                                                                                                                                                                                                  1. re: Melanie Wong

                                                                                                                                                                                                                                                                                                                                                                    Perhaps before my time. Could you give an example please?

                                                                                                                                                                                                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                                      June 14, 2013 - Reinstating "board" as the official term instead of "category".

                                                                                                                                                                                                                                                                                                                                                                      http://chowhound.chow.com/topics/8821...

                                                                                                                                                                                                                                                                                                                                                                      1. re: Melanie Wong

                                                                                                                                                                                                                                                                                                                                                                        Also reinstating "Outer Boroughs" over "Other Boroughs" after the NYC board user overwhelmingly asked for it.

                                                                                                                                                                                                                                                                                                                                                                          1. re: c oliver

                                                                                                                                                                                                                                                                                                                                                                            pretty minor concessions, though -- especially considering that you only have to change a line or two of code with a change in the semantics.

                                                                                                                                                                                                                                                                                                                                                                            Anybody with evidence of a bigger gimme?

                                                                                                                                                                                                                                                                                                                                                                              1. re: sunshine842

                                                                                                                                                                                                                                                                                                                                                                                Actually those two examples required more back room changes than replacing an icon image such as the "heart" would.

                                                                                                                                                                                                                                                                                                                                                                                1. re: Melanie Wong

                                                                                                                                                                                                                                                                                                                                                                                  It's still just changing a line of code.

                                                                                                                                                                                                                                                                                                                                                                                  But all the more reason why there's not much reason to *not* change something that seems to be pretty overwhelmingly disliked.

                                                                                                                                                                                                                                                                                                                                                                                    1. re: sunshine842

                                                                                                                                                                                                                                                                                                                                                                                      The reason *not* to change would be that no one has come up with an alternative that is acceptable to the site design team and that would allow them to win awards. The mechanics of making the change is easy. Dealing with egos and coming up with something that will be less disliked is the hard part.

                                                                                                                                                                                                                                                                                                                                                                                            1. re: fldhkybnva

                                                                                                                                                                                                                                                                                                                                                                                              Can I have that printed on a CH t-shirt please?!

                                                                                                                                                                                                                                                                                                                                                                                            2. re: Melanie Wong

                                                                                                                                                                                                                                                                                                                                                                                              "[N]o one has come up with an alternative that is acceptable to the site design team and that would allow them to win awards."

                                                                                                                                                                                                                                                                                                                                                                                              Are these awards an in-house thing? Say, the group gets together on a Friday after work and hand out certificates over a couple seasonal beers? Is there one for "triteness in the use of art in the public domain"?

                                                                                                                                                                                                                                                                                                                                                                                              Seriously, there are thousands of images out there presently that could work easily. Hell, here's pretty much the first thing I saw come up: http://dopeurdevie.com/wp-content/upl... Moreover, there tens of thousands of illustrators out there who could produce something easily - some probably already on the payroll. Shit, layout the word "recommend" in a circle and you have a more likable, more award-worthy icon - that's also basically already tried and approved.

                                                                                                                                                                                                                                                                                                                                                                                              1. re: MGZ

                                                                                                                                                                                                                                                                                                                                                                                                It's a font... Font Awesome http://fortawesome.github.io/Font-Awe...

                                                                                                                                                                                                                                                                                                                                                                                                Anyone good at using and writing styles using the Stylish extension? If so you could do us all a favor and switch out the heart for a star, checkbox,thumb or what have you. Those of us familiar with Stylish could then use your style. Just a thought.

                                                                                                                                                                                                                                                                                                                                                                                                1. re: MGZ

                                                                                                                                                                                                                                                                                                                                                                                                  Yeah, I didn't quite understand the "allow them to win awards" comment. The site is just to win awards? Ummm, no.

                                                                                                                                                                                                                                                                                                                                                                                                  Tellz ya what. Design a solid, working website without everything but the kitchen sink thrown at it to see what sticks and doesn't confuse the users, and the people will come. And then maybe the awards will as well.

                                                                                                                                                                                                                                                                                                                                                                                                  1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                                                                                    Agree. If you keep your standards high and the business fails, isn't that better than prostituting yourselves to do any stupid thing some suits demand. But I have to remember that reality tv exists and prospers due to the high demand for the very lowest common denominator shows. And if that's where CH is headed, I know that many of us will truly leave as it will no longer serve our needs. I don't write that as any kind of threat but it will happen. And the next generation can have exactly what they want. It's just the nature of things. Maybe NPR would like to start a CH equivalent.

                                                                                                                                                                                                                                                                                                                                                                        1. http://www.chow.com/conversations feedback.

                                                                                                                                                                                                                                                                                                                                                                          The Q& A link should NOT link to the deviled eggs Q&A. Rather it should link to the best use of Q&A (so far) Cone vs Cup: http://chowhound.chow.com/topics/981417

                                                                                                                                                                                                                                                                                                                                                                          All the others look good.

                                                                                                                                                                                                                                                                                                                                                                          1. I'm confused as to how you go about locating the first unread post in a thread. Sometimes I can get to it by clicking on the number of posts in the thread; other times clicking on that number just takes me to some seemingly random point in the thread. This is on my desktop, not a tablet or phone. Anyone else seeing inconsistencies here?

                                                                                                                                                                                                                                                                                                                                                                            13 Replies
                                                                                                                                                                                                                                                                                                                                                                            1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                              according to DebL its a mobile issue only. Might want to let her know on site talk?
                                                                                                                                                                                                                                                                                                                                                                              http://chowhound.chow.com/topics/9836...

                                                                                                                                                                                                                                                                                                                                                                              1. re: foodieX2

                                                                                                                                                                                                                                                                                                                                                                                Thanks, but that link you provided seems to be a different issue. DebL seems to following along here. I'm sure she'll see it when she gets back in on Monday, if not before.

                                                                                                                                                                                                                                                                                                                                                                              2. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                Hi JoanN.

                                                                                                                                                                                                                                                                                                                                                                                Clicking the Reply count on the Chowhound home page or a board page will take you to the first unread post in a thread IF:
                                                                                                                                                                                                                                                                                                                                                                                1) You've previously read that thread, and
                                                                                                                                                                                                                                                                                                                                                                                2) There are new comments on that thread. (The thread title will be bold on the board page, and there will be a small blue square to the left of the title.)

                                                                                                                                                                                                                                                                                                                                                                                If both of those criteria are not true, then clicking the Reply count will merely take you to the top of the thread.

                                                                                                                                                                                                                                                                                                                                                                                1. re: DeborahL

                                                                                                                                                                                                                                                                                                                                                                                  Just checked. Went to a thread I'd read, but not posted to. Profile page indicated there had been new posts since I'd last read the thread. I clicked on the Reply count and was taken to the first post in the thread, not the first unread post. Not sure it makes any difference, but the thread I checked was "GRILLING - CLOSED OR OPEN LID?"

                                                                                                                                                                                                                                                                                                                                                                                  1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                    And that small blue square isn't appearing now on threads I've read. I'm quite sure it did earlier, but I'm not seeing it now on any of the threads I've read but not contributed to.

                                                                                                                                                                                                                                                                                                                                                                                    1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                      Well that definitely doesn't sound right. We've been seeing some inconsistencies on the site too after today's release, but unfortunately we won't be able to release any further fixes until Monday. Stay tuned, and sorry for the inconvenience.

                                                                                                                                                                                                                                                                                                                                                                                      1. re: DeborahL

                                                                                                                                                                                                                                                                                                                                                                                        Only a minor inconvenience. Just trying to figure out how to navigate the new rollout. Thanks for the reply.

                                                                                                                                                                                                                                                                                                                                                                                        1. re: DeborahL

                                                                                                                                                                                                                                                                                                                                                                                          All is well. As of this morning the blue dots are back and clicking on the Reply Count does indeed take me to the first unread post. Thanks for the quick fix.

                                                                                                                                                                                                                                                                                                                                                                                          1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                            Well, not so fast. Blue dots were there, and now they're gone again. I worked on the first thread I clicked on, but when I back to check out the next thread the dots were gone and clicking took me to the first post rather than the first unread post. Will wait until Monday to see if a fix can be made to stick.

                                                                                                                                                                                                                                                                                                                                                                                            1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                              Gone for me as well. And the grayed-not grayed difference is barely visible now. No real difference other than bolded text for non-read threads.

                                                                                                                                                                                                                                                                                                                                                                                              Edit: Chrome and Opera browsers.

                                                                                                                                                                                                                                                                                                                                                                                        2. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                          Hi JoanN. You're right--the blue square is missing on your profile under My Followed Discussions. (It shows up on board pages and other pages of your profile like My Reading List.) I've filed a bug about that.

                                                                                                                                                                                                                                                                                                                                                                                          As for the link on the Reply count not leading to the first unread thread, I'm not able to reproduce that. Are you still having issues with that?

                                                                                                                                                                                                                                                                                                                                                                                          1. re: DeborahL

                                                                                                                                                                                                                                                                                                                                                                                            Yes, more often than not clicking on the Reply count takes me to the first post, not the first unread post. In fact, although it did work first thing this morning (I've forgotten which thread), it has worked so rarely for me today that I'd given up trying. I'll go back to using it more frequently to see if I can discern a pattern. iMac/Chrome, if that helps.

                                                                                                                                                                                                                                                                                                                                                                                            1. re: JoanN

                                                                                                                                                                                                                                                                                                                                                                                              Been playing around with it some more this evening and realize that clicking on the Reply count when I have all discussions open and the blue square is visible does indeed take me to the first unread post. I most often start with my profile page which, as you noted, does not show the blue squares and clicking on the Reply count from that page takes me to the first post in the thread.

                                                                                                                                                                                                                                                                                                                                                                                  2. Now I have a new issue. I clicked on to this thread and was reading the new posts. I tried to click to the older post to which someone was responding. It took me to the top of the thread. I scrolled back down, thinking the post being responded to had been removed, but it hadn't. Clicked on that post and it didn't expand.

                                                                                                                                                                                                                                                                                                                                                                                    Clicked again, and it took me to that poster's profile. Now, all posts are appearing as read, so I go to the "plus" icon to expand all posts. But nothing happens--no posts expand.

                                                                                                                                                                                                                                                                                                                                                                                    Sigh. I guess those posts will remain unread by me :(

                                                                                                                                                                                                                                                                                                                                                                                    3 Replies
                                                                                                                                                                                                                                                                                                                                                                                    1. re: gaffk

                                                                                                                                                                                                                                                                                                                                                                                      Hi gaffk. We're seeing some inconsistencies on the site as well and are looking into it, but won't be able to release any further fixes until Monday. You might try clearing your browser cache to see if that clears it up. Sorry for the inconvenience.

                                                                                                                                                                                                                                                                                                                                                                                      1. re: DeborahL

                                                                                                                                                                                                                                                                                                                                                                                        As much as I loved CH in the past, I'm done now. Sorry, but I'm out.

                                                                                                                                                                                                                                                                                                                                                                                      2. re: gaffk

                                                                                                                                                                                                                                                                                                                                                                                        Hi gaffk.

                                                                                                                                                                                                                                                                                                                                                                                        I'm unable to reproduce this today. Are you still having issues with expanding posts etc?

                                                                                                                                                                                                                                                                                                                                                                                      3. Wait.
                                                                                                                                                                                                                                                                                                                                                                                        Are there supposed to be # of comments on mobile?

                                                                                                                                                                                                                                                                                                                                                                                         
                                                                                                                                                                                                                                                                                                                                                                                        1 Reply
                                                                                                                                                                                                                                                                                                                                                                                        1. re: Kris in Beijing

                                                                                                                                                                                                                                                                                                                                                                                          Hi Kris. Yes, on mobile you should be seeing a reply count as well as a timestamp for the last reply. We're seeing some inconsistencies on the site after today's release and are looking into it, but won't be able to release any further fixes until Monday. You might try clearing your browser cache to see if that clears it up. Sorry for the inconvenience.

                                                                                                                                                                                                                                                                                                                                                                                        2. My god have you seen the mad number of Q&A posts that have been put up by Chow employees in the last 6+ hours? They are dead set on pushing them to the front page.

                                                                                                                                                                                                                                                                                                                                                                                          And now instead of "trending" I keep getting colorful boxes that say Answer this question with a link to a Q&A post.

                                                                                                                                                                                                                                                                                                                                                                                          Ratgirl hit the nail on the head that is all about getting more eyeballs on the site.

                                                                                                                                                                                                                                                                                                                                                                                          19 Replies
                                                                                                                                                                                                                                                                                                                                                                                          1. re: foodieX2

                                                                                                                                                                                                                                                                                                                                                                                            I wondered what all of those obvious posts were about.

                                                                                                                                                                                                                                                                                                                                                                                              1. re: foodieX2

                                                                                                                                                                                                                                                                                                                                                                                                I think they might be clearing out Food Quests.

                                                                                                                                                                                                                                                                                                                                                                                                1. re: MplsM ary

                                                                                                                                                                                                                                                                                                                                                                                                  That may be so but they are PROMOTING them by highlighting them. They want it to show tons of activity as if to say "See! They like it! The really really like it!"

                                                                                                                                                                                                                                                                                                                                                                                                  1. re: foodieX2

                                                                                                                                                                                                                                                                                                                                                                                                    I think it's probably a programmatic default to pick up the last updated Q&A post and highlight it in the box.

                                                                                                                                                                                                                                                                                                                                                                                                    I thought I was done ad blocking on the right side. Turns out I was wrong. AdBlock Plus to the rescue.

                                                                                                                                                                                                                                                                                                                                                                                                    Uh - is that a skunk in your avatar? Oh my!

                                                                                                                                                                                                                                                                                                                                                                                                2. re: foodieX2

                                                                                                                                                                                                                                                                                                                                                                                                  Hey guys, no conspiracy here. We created some Q&A posts to test out the module that displays new open questions. As new questions come in, they'll be highlighted to lead to helpful answers.

                                                                                                                                                                                                                                                                                                                                                                                                  The older Q&A posts you referenced there are from the Food Quests board. Those posts will be moved over the next week to appropriate boards as we move towards retiring Food Quests.

                                                                                                                                                                                                                                                                                                                                                                                                  1. re: patsully

                                                                                                                                                                                                                                                                                                                                                                                                    I thought you (a.k.a. TPTB) said Food Quests queries couldn't be moved to Q&A?

                                                                                                                                                                                                                                                                                                                                                                                                    1. re: LindaWhit

                                                                                                                                                                                                                                                                                                                                                                                                      We couldn't move posts from Food Quests to other boards, because they were in the Workshops format, that was only available on that board. Workshops was similar to Q&A but not precisely the same.

                                                                                                                                                                                                                                                                                                                                                                                                      As part of this launch, we're converting the old Workshops into Q&As which can live anywhere, and although it's not something we've had time to get to on this first day, we're going to move them off Food Quests and onto the boards that fit their subject matter.

                                                                                                                                                                                                                                                                                                                                                                                                    2. re: patsully

                                                                                                                                                                                                                                                                                                                                                                                                      Than why the elaborate "back stories"? Why not post various testing threads, making note it was test and then deleting them afterwards?

                                                                                                                                                                                                                                                                                                                                                                                                      Did Ecribbs really just move into house with a backyard?
                                                                                                                                                                                                                                                                                                                                                                                                      Did Jacqulynne really buy the wrong champagne?

                                                                                                                                                                                                                                                                                                                                                                                                      I know it sounds like I need a tinfoil hat but with all the duplicity I have seen so far that answer doesn't hold a lot of weight.