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Jul 2, 2014 05:33 PM

Staub Cocotte enamel question

Originally posted in the Staub private sale thread, figured it'd get more visibility here.

I recently purchased a 7 qt. Staub B-stock round Cocotte from Zwilling online. While I anticipated visual/cosmetic blemishes on the exterior, it appears that it also has a small chip in the interior enamel.

Will this effect performance and/or worsen over time? Not sure if I should contact them for a replacement or if the chip is harmless.

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  1. Assuming it is a real chip...

    For a brand new cookware, I would contact them. Exterior may be I can overlook, but not for interior. Think about it. If you bought a $20 nonstick pan with a hole on the nonstick surface, won't you want to return it? So why hold a lower standard/expectation for a much more expensive cookware.

    This will not affect performance much (since it looks small), but it can worsen over time.

    1 Reply
    1. re: Chemicalkinetics

      Thanks, I will contact them and hope for the best as I was very unimpressed with their customer service while waiting for the item to arrive. I never buy "B" stock items but the price was too good to pass up, hopefully I can swap it out for one without any interior problems.

    2. I think by B-stock you mean this is a second?

      1 Reply
      1. re: foiegras

        Correct, it was a second that may contain exterior visual imperfections. I figured the cooking surface would the enamel fully intact. I spoke with them today and they are shipping a new one out.