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Apr 3, 2014 05:33 PM

Can't log in --- help!

I cannot log in from either Firefox or Safari on Macbook air using my user name or email address.

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  1. We had a similar report by email and Engineering is looking into the problem. Thanks for including details on the operating system and browser, that's always helpful info.

    1. This should now be resolved. Our apologies for the inconvenience, and thank you for your patience.

      4 Replies
      1. re: Engineering

        Thanks for your hard work. I'm baaaaack!

        1. re: Engineering

          thanks you! from a person with a space in her username.

          1. re: Engineering

            Now working for another person with a space in his user name.

            1. re: Engineering

              Thanks much, I'm back on from my laptop.

            2. Thanks to Engineering. I was having the same problem with inability to log in.

              1. I had the same problem yesterday. It finally accepted my username.

                1. I felt like such a Reject!

                  1 Reply
                  1. re: mcf

          , you must be in a special category, since you only have THREE letters in your name! You should have been first on the list ;-)

                    Don't know what it was all about but it was interesting not being able to post or see threads with my already seen stuff still open. Glad that's over with. I felt like such an outsider!