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Can't log in --- help!

Melanie Wong Apr 3, 2014 05:33 PM

I cannot log in from either Firefox or Safari on Macbook air using my user name or email address.

 
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  1. Jacquilynne RE: Melanie Wong Apr 3, 2014 08:27 PM

    We had a similar report by email and Engineering is looking into the problem. Thanks for including details on the operating system and browser, that's always helpful info.

    1. Engineering RE: Melanie Wong Apr 4, 2014 11:14 AM

      This should now be resolved. Our apologies for the inconvenience, and thank you for your patience.

      4 Replies
      1. re: Engineering
        coll RE: Engineering Apr 4, 2014 11:48 AM

        Thanks for your hard work. I'm baaaaack!

        1. re: Engineering
          jen kalb RE: Engineering Apr 4, 2014 12:30 PM

          thanks you! from a person with a space in her username.

          1. re: Engineering
            e
            Eldon Kreider RE: Engineering Apr 4, 2014 02:28 PM

            Now working for another person with a space in his user name.

            1. re: Engineering
              Melanie Wong RE: Engineering Apr 4, 2014 05:09 PM

              Thanks much, I'm back on from my laptop.

            2. s
              Sam D. RE: Melanie Wong Apr 5, 2014 02:53 AM

              Thanks to Engineering. I was having the same problem with inability to log in.

              1. w
                wincountrygirl RE: Melanie Wong Apr 5, 2014 04:00 AM

                I had the same problem yesterday. It finally accepted my username.

                1. mcf RE: Melanie Wong Apr 5, 2014 07:31 AM

                  I felt like such a Reject!

                  1 Reply
                  1. re: mcf
                    coll RE: mcf Apr 5, 2014 07:39 AM

                    ..no, you must be in a special category, since you only have THREE letters in your name! You should have been first on the list ;-)

                    Don't know what it was all about but it was interesting not being able to post or see threads with my already seen stuff still open. Glad that's over with. I felt like such an outsider!

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