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Feb 19, 2014 03:16 PM

Mercer Kitchen - underwhelmed

Underwhelmed. Cavernous restaurant in the bsmt of a hotel; water leaks required dozen umbrellas hanging upside down over our heads while dining to catch drips. Our group dined on a Sunday night over long Prez Day weekend and restaurant was crowded. Service was missing in action, difficult to get our waitress attention while she was standing around watching the water drips. Had squid & beet salad for apps which came out fairly fast, however, it was along wait for entrees of salmon & pasta, which finally arrived barely warm. Desert was another long wait. Overall a disappointing experience & would not return, suggest Mercer Kitchen get some management out on the floor to address the poor service and kitchen delays.

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  1. Wow, the restaurant was crowded? I was last there about 10 years ago and the food was awful, service perfunctory... seems like it hasn't improved. I would not recommend the restaurant to anyone.

    1 Reply
    1. re: Pookipichu

      Exact same sentiment here, kind of surprised its still doing much business.

    2. Ironically I looked at the website for Mercer Kitchen earlier today, because I will be in that neighborhood one evening and was thinking about it as a dinner option. When I pulled up their menu - there were no prices next to any of the dishes. Not that I could see. I thought that so odd, in this day and age. Almost an insult to diners --- you don't need to see prices or, if you need to see prices, don't bother. It was an "no thank you" from my perspective.

      1. lol, i too am surprised it's still open. I remember this restaurant because I had a terrible first must have been at least 10 years ago...I don't remember the food at all..I just wanted to get out of it. lol

        1. LOL. The image of upside down umbrellas reminds me of my last meal there years ago. It was a rainy day and we had one of those tables under the sidewalk vault. I got dripped on so we asked for another table. It became a bit of a joke in that we moved tables 3 more times because we kept getting water dripped on the table. Food was completely forgettable. One of JGV weaker efforts.