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Jan 19, 2014 01:06 PM

search broken on Android and iOS

On my Android phone, I can search but there are no results.

On my iPad, the keyboard keeps closing so I can't type in the search field.

How about providing a "full site" link somewhere? Neither device needs you to provide a mobile-adapted site.

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  1. I don't have an android device, so I can't check that (there are some in the office for testing, though, so someone can look at it tomorrow), but I do get the full site on my iPad and I'm not having any difficulties with searching on it.

    Is anyone else seeing these issues on these devices?

    3 Replies
    1. re: Jacquilynne

      I didn't have problems with mobile search on Android 4.2 Chrome (7" tablet).

      Chrome has a 'ask for desktop' menu option, that appears to operate on a site by site basis. The Android Browser has a similar setting in its 'advanced settings' page that applies across the board.

      1. re: Jacquilynne

        I'm not having a problem with my Android 4.4.2. phone BUT I'm finding that newer/later posts are not showing up. For example, I did a search for this post and it does not show up. I also tried a search for "steamers tokyo market" but it does not show up. The original post was created about six hours ago (

        I did searches using both Firefox and Chrome from my desktop and getting the same results, which is basically nada.

        1. re: AntarcticWidow

          Search works, but does not seem to find anything from the past couple of days. That's not a browser or mobile issue. The latest posts search finds are 1/17/2014.

          My guess is the search uses an index built from the posts database, and that index hasn't been updated.

      2. Thanks for the reports. We're not seeing any issues with the display of search results on Android devices on our end. But we are seeing that recent content is not showing up in search results. We're looking into it.

        1. Looking again, the search results in Android aren't blank. The page is just misformatted so that the results don't appear until past the end of the long left nav bar.

          2 Replies
          1. re: Robert Lauriston

            That sounds like a mismatch between the screen size on your browser and one or more directives in the Chow formatting.

            For a long time, on desktop Chrome, if its zoom was negative (e.g. 90%) the right side bar would appear at the bottom of the page. That's now fixed.

            To solve your problem, Chow engineers might need to know the browser, size of screen, maybe even the model. Maybe even the device orientation. There's no display problem on my 7" Android.

            1. re: paulj

              Droid 2 Global, standard Android browser

          2. Search results should now include recent content. Let us know if you continue to see issues with search.

            Regarding the Droid 2 Global display, the issue might be the version of Android running on that phone. According to online specs it's 2.2 or 2.3. Upgrading to a more recent version of the Android OS might resolve the display issue.

            7 Replies
            1. re: DeborahL

              How about just putting a "desktop" link on every page? The browser always works fine except on sites that are mobile-adapted.

              I'm not going to buy a new phone just in hopes that it will handle badly mobile-adapted web sites better.

              1. re: Robert Lauriston

                Doesn't your browser have a 'use desktop' setting?

                  1. re: Robert Lauriston

                    A web search might turn up instructions on how to switch modes with your version of Android, e.g.


                    My understanding is that websites can generate 'mobile' (or non-mobile') pages based on one of two types of clues.

                    It might look for 'mobile' in the URL, e.g. .../mobile or .../...?site=mobile.

                    Or it might look at the id ('user agent') that every browser sends. That id may be real or faked. I can, for example, set the 'user agent' of my laptop chrome to 'Android 2.3' and get a mobile Chow display.

                    1. re: paulj

                      There are definitely ways to set a device to only use the desktop version of a site. The potential drawback is that a tablet or phone still relies on touch to navigate, but the desktop version of a website may not respond to touch, only mouse clicks or mouseovers (aka hover state).

                      Let us know if it works for you though!

                      1. re: DeborahL

                        On new 7" tablet, the desktop CHOW works ok. The font and links are small, but not crowded.

                      2. re: paulj

                        My phone's native browser doesn't have that feature.

                        A third-party browser might, but I had so much trouble when I tried those in the past that I gave up.