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Thomas's English Muffins

I can't be the only one that has noticed they ARE NOT THE SAME. They fall apart when I use a fork to split them. The taste is different and they don't toast up with the same crunchy 'nook and cranny' exterior.
I wrote the company and they didn't deny that there was a change, but instead they asked me to call them.
Anyone else notice a difference?

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  1. No. They seem the same to me. Last bought them about a month ago.

    1. I agree. I found them "sawdusty" some time back and stopped buying them, but thought it was just me.

      1 Reply
      1. re: urbnmns

        That's a good word for it. It's been the same for me.

      2. Pay attention to the ones you're buying...There are a few...whole grain, whole wheat, original, etc. Also, I've always thought the "fork split" meant that they already stabbed the sides with a fork...I always use a knife to actually split them.

        34 Replies
        1. re: njmarshall55

          That's how I interpret "fork split." We use a bread knife.

          1. re: c oliver

            I am told that it will not be optimal unless you split it with a fork. Guess the knife destroys the "nooks and crannies".

            1. re: coll

              We use your fingers to split open the already precut muffin. I thought everyone does that.

              1. re: HillJ

                That's actually what I do. I have always been told to NEVER cut it with a knife, or it will be useless and destroyed. This from the Thomas rep. Who knows now though?

                1. re: coll

                  I believe that's how we were taught at the kitchen table as young children fixing our very first TEM. I know my Mother wouldn't have wasted time handing out knives for us to split them. Precut means, no need for a fork or knife. Just one butter knife once their toasted :)

                  1. re: HillJ

                    Ours were never precut, although they were very easy to pull apart.

                    1. re: coll

                      I don't recall if the TEM we had ever came uncut. Hmm.

                      1. re: HillJ

                        That's so weird, we'll have to get to the bottom of it. Ours were always solid.

                  1. re: PotatoHouse

                    Ours were one piece and you pulled them apart by hand. Still are, actually.

                  2. re: HillJ

                    wait. you use my fingers? i don't recall ever being at your house for breakfast. :0

                    1. re: hotoynoodle

                      lol..clumsy me. Oh well. At least my mistakes are keeping the rest of you on your toes.

                    2. re: HillJ

                      You use Coll's fingers??? ;-)

                      1. re: mcf

                        It's a small world, after all!

                        1. re: coll

                          Or you have extremely long fingers! You can't fool me coll.

                          1. re: jrvedivici

                            My friends have been known to call me by my nickname, Fingers McGee!

                2. re: njmarshall55

                  I always make sure im not buying the 'healthy ones'.
                  I used to easily separate them with a fork. Now they even crumble when I use a knife.

                    1. re: c oliver

                      Why would you call? It's a new company and they are not going to argue corporate changes with random phone callers. Either buy it or switch. Talk with your money, as they say. That's the only way to get their attention.

                      1. re: coll

                        That's not necessarily true. Companies have reasons to change; sometimes its based on economics, sometimes it's an experiment gone bad. They could have been trying a recipe that R&D showed to give "better nooks", but real life application proved otherwise... example, of course, but the point is that if they are offering an ear, and interested in feedback from customers, take advantage of it.

                        1. re: redips

                          I always contact the company when I'm dissatisfied with the product or have a bad experience....my money, my right to a voice. In nearly 40 years, there are only a few companies that have either ignored me or expressed a lack of concern.

                          A surprising number have been kind of crazy in their appreciation. Heinz - after alerting them to finding tiny pieces of blue plastic in their baby strained peas - sent me so many coupons I didn't have to pay cash for a Heinz product for 20 years and called me to explain their manufacturing procedure and how an automated bag-cutter had been shredding plastic when opening the peas.

                          My family laughs when I take credit for Clairol changing their ads for Herbal Essence Shampoo but I was sick to death of the girl in the shower making erotic noises and expressed my disgust. The commercials stopped shortly thereafter. Coincidence? I think not...LOL.

                          My college marketing professor emphasized that corporate decisions have been changed on one voice. One! Sure, things have changed as companies have become global behemoths, but it takes a short amount of time to find the contact info for a company and shoot and email or place a call. I have always felt kind of obligated.

                          1. re: c oliver

                            I can't find that part in any of the above posts, maybe you can point it out to me? Unless you mean the fact that they provide contact info, but that's not quite the same as actually asking you to call them. As noted below, when you call those 800 numbers all you usually get is a run around.

                            1. re: coll

                              "I wrote the company and they didn't deny that there was a change, but instead they asked me to call them."

                              From the OP.

                              1. re: c oliver

                                OK sorry, I didn't go that far back in my research. But I'd still like to know how many phone calls result in happy endings?

                                1. re: coll

                                  Most of mine do. Only Verizon, Dell and Comcast have been absolute PITAs.

                                  1. re: Harts52

                                    I do get more positive results than negative, myself. But nowhere near 100% so I don't always bother unless I have time to kill. Like anything else I guess!

                                    1. re: coll

                                      I find phone calls, for any reason, VERY effective. I think people have gotten to the point of 'wimping out' and using emails. THAT I think is ineffective. If it matters to me I make a call. If it's not particularly important, then I do nothing. BTW, I accept your apology.

                                      1. re: c oliver

                                        Phone may be old school but it is also my preference. I just wish it was easier to navigate the automated machines and get a person.

                                        1. re: Tom34

                                          Try tapping * or # four or more times or go to gethuman.com or dialahuman.com

                                          1. re: Harts52

                                            I make sure the kids aren't around as sometimes press this and press that results in a temper tantrum on my part that is not pretty nor appropriate for young ears. Dell and their India customer service was the worst.

                                            1. re: Tom34

                                              Next time you get "offshored" and know that you'll never get anything accomplished with phone support, just start spelling things phonetically. Use things like:
                                              That's "A" as in "Are"
                                              "J" as in "Juan"
                                              "H" as in "Hour"
                                              "S" as in "Sea"
                                              "O" as in "Oui"
                                              "Y" as in "You"
                                              See how long it takes for them to hang up on you.

                                  2. re: coll

                                    How many phone calls result in happy endings? Well, when I was in a long-distance relationship, about one of them a week.

                    2. What did they say when you called them?

                      We use them, toasted, in place of buns for burgers and also for breakfast. Haven't noticed a change.

                      1 Reply
                      1. re: c oliver

                        I was on hold for too long and I haven't had the time to call back.
                        I loved using them for a burger too. Especially a turkey burger on the cranberry English.
                        I wish I could remember where I read something's about a flour change they've made.

                      2. No, they aren't the same. Bimbo has been buying up all of the baked goods companies over the last several years and the quality has gone to hell.

                        Look at the list from their site- they own almost all of the major brands. I discovered this when making a patty melt and wondering why the rye bread that was usually great fell apart-


                        33 Replies
                        1. re: BubblyOne

                          Wow, wonder what happened to the monopoly laws.....

                          1. re: Raffles

                            I'm no lawyer, but this list is staggering if anyone bothers to read the link.

                            Bimbo owns practically everything that you would buy in the bread section at a regular grocery store, and even the upscale stores like Gelson's.

                            I stick to local breads now, which are still delivered almost daily where I usually shop.

                            1. re: BubblyOne

                              Interesting list, but I can't say I've bought anything from the list in a good 10-15+ years, although I'm guessing they are also the major supplier to to restaurants / fast food chains.

                              We buy primarily Pepperridge Farm products, complimented by a few locally made items. Haven't had "Wonderbread" type loaf bread in probably 30+ years. It amazes me how the grocers do seem to be stocked 90% by that style loaf bread.

                              I do tend to prefer Thomas's muffins, but my spouse prefers PF. Have only had a few Thomas's in recent years, so I can't comment as to their current quality. She doesn't like the gummy nature of the Thomas's muffins, probably due to the high glycerides content (dough conditioners) they add to maintain "freshness".

                              1. re: Clams047

                                The thing is, many of these items are NOT priced or marketed as "Wonderbread" type products.

                                It is a slow learning curve (at least it was for me) to pick up a package of something you've loved for years and find out it's junk and another Bimbo product.

                                1. re: BubblyOne

                                  Just because it is a Bimbo product does not mean that it is junk.

                                  1. re: jpc8015

                                    To me, it does. Just like there are certain car companies I would never consider.

                            2. re: Raffles

                              Two things:

                              I'm a former anti-trust attorney ( but with less than one year of experience doing that type of law), but when I practiced it, I learned that, basically, when Democrats are in office, they crank up the denials of acquisitions which will create monopolies. When Republicans are in office, permissions to merge skyrocket.

                              However, once an acquisition has occurred, prosecuting a company for having a monopoly rarely occurs under either Democrats or Republicans. As long as there remain some regional competitors, a claim of monopoly will fail. A monopoly has to be incredibly obvious for a prosecution to occur and Democratic administration has to be in control of at least two branches of the government.

                              The second thing I wanted to point out is that Bimbo is a Mexican corporation, a country where monopolies exist all over the place (Pemex, Mexican telecom, etc.). Think Carlos Slim, the richest man in the world, as you munch on your (reportedly) changed Thomas's English Muffin.

                              1. re: gfr1111

                                This is remarkably far from passing the threshold of being a monopoloy.

                            3. re: BubblyOne

                              Not that it has anything to do with your rye bread experience, but Bimbo has owned Thomas' English Muffins since 2002.

                              1. re: NE_Wombat

                                Yes, and unless in a pinch I've been buying Bays for at least that long.

                                  1. re: jeanmarieok

                                    Bay's store finder:


                                    Your comment pushed me to finding them in my area. Little bit of a road trip for english muffins for me....an hour. Not awful, since that's what I have to drive for my trip to TJs and most other good shopping. I can't see me making a stop just for english muffins though.

                                    They ship by the case and I just might try that...


                                    Now to decide...should I order the regular, available through Amazon. I'd like to try the multi-grain but according to their website, you have to print the order form and mail in a check...LOL. I've sent an email to Bays to ask if there is a way to order the multi-grain without having to use a printer, envelope and stamp.

                                    1. re: Harts52

                                      Huh. Have never purchased Bays. I'll have to go to Shaw's or Roche Bros. next time I'm near one (or the Super Target) and try them.

                                      1. re: LindaWhit

                                        I'm thinking Costco might carry them too. I bit the bullet on Friday and ordered from Amazon (12 pkgs - yikes!!). Of course, the minute I did, my one grandson informed me his dad bought some recently, and Dad only shops at Costco and a local regional (Giant Eagle). The other grandson informed me he no longer likes EMs. I'm going to have to get out the freezer wrap when these things are delivered. I myself don't usually eat more than one or two EMs a week.

                                        These better be good guys or I will be tracking you down!!! :-)

                                        1. re: Harts52

                                          Hey! Don't blame ME! LOL

                                          I don't have a Costco membership or a store relatively near me, and both Shaw's and Roche Bros. are closer to where I used to live, but I go down there often enough to be able to stop by. Plus there's a Shaw's in my mother's town, so I can make a note to get them there next time I'm up there. :-)

                                          1. re: LindaWhit

                                            I'm accepting all submissions of EM recipes - so far I'm thinking pizza, McMuffins, cheeseburgers....ok, I'm out of ideas. Wonder if they'll make good hot dog buns or taco shells? Or maybe I can use them for the big crouton in French onion soup? 12 pkgs x 6 per pkg...that's a lot of EMs!!

                                                1. re: Harts52

                                                  Eggs Benedict, Egg McMuffin, Breakfast casserole that uses eggs, sausage, cheese, and bread (sub the English muffins).

                                                  And the best one? Crabby Bites! (you *must* use the Olde English cheese spread for this)


                                                  1. re: LindaWhit

                                                    Oh man, I completely forgot about crabby bites!

                                                  2. re: Harts52

                                                    They make divine French toast too!

                                                    1. re: BubblyOne

                                                      Really?!?! That's a new one for me. With all these suggestions, I'm going to have to up my cardio!

                                                      1. re: Harts52

                                                        How about grilling them and brushing with olive oil, garlic and a bit of cheese - then cut them up for "croutons"?

                                          2. re: BubblyOne

                                            I tried Bays last summer and never went back. Their taste is SOOO much better than Thomas's. There aren't quite the dramatic nooks and cranies as Thomas's, but the vastly better quality texture and taste are worth the switch. Fortunately my local grocery store (Ingles - western NC) carries them. They are in the dairy case if anyone is looking for them. Not in the bakery/bread section.

                                            I've only had the regular. Haven't tried the whole wheat yet.

                                            1. re: Scirocco

                                              Another convert to Bays. I just came back with a couple packages ($2.85 each) from our local Publix. Ate 2 for lunch with butter and grape jam. Delicioso!!

                                              1. re: grampart

                                                Thanks for posting the price - makes me feel better about my order at Amazon. I am paying a couple pennies less per package, the downside being I had to order 12 packages at a time.

                                              2. re: BubblyOne

                                                Trader Joe's "British" Muffins are very good, and have better ingredients than Thomas.

                                            2. re: BubblyOne

                                              Guess I should have read all the responses before replying. Sorry for the duplicate info.

                                              1. re: BubblyOne

                                                Yep, "English" muffins are now Latino muffins.