FIVE GUYS - AN EAR-SPLITTING ATMOSPHERE!!!
Went to the Chattanooga Gunbarrel Road location of Five Guys this afternoon to get what I consider a really good burger. The burger and fries was great, as always, but the overhead music (and I use the term sarcastically...) was LOUD! It was grunge, metallica, hard rock, which, really, everyone doesn't care for, including me, but the real put-off was the volume! Screaming, hissing, yelling overhead does not a pleasant environment make for conversation or enjoying what should otherwise be an enjoyable meal!
Came home, went to Five Guys website, wrote to whomever their website complaint e-mails go to, and 30 minutes later, the franchisee of the location calls, asks what the issue was. He didn't get all my e-mail, just name and phone number. I explain, he says "corporate" mandates what "music" they MUST play. I ask who at "corporate" I can call or write, and he doesn't know!
I tell the dude that (1) Everyone doesn't like this type of "music"; (2) Some people are susceptible to headaches at loud music; and (3) Whatever m"music" you play, why MUST it be so loud???
Next time I go back to Five Guys, if nothing has changed, I'll never go back!!
Went to Texas Roadhouse just once, for that exact reason.
When I couldn't hear the server two feet away from me and I found myself yelling to request a glass of water, we decided it was best to leave. It was not going to get any better, nor was it ever going to be an enjoyable dinner.
I'm convinced that many chain restaurants are designed that way to insure maximum table turnovers.
Metallica would be one of the only reasons I would eat at a 5 Guys. I'm not a big fan of theirs.......but give me Metallica some One in the background, I might slam back an extra burger!
This was actually one of the soundtracks of our wrestling team, way back in the day.