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Never going to buy GE again

Just had to replace a 3 year old GE over the range microwave - why? Because the stupid touch pad controls went out and they are not worth replacing. Apparently this is a common problem and I have to ask why this should be so. It's not as though these ovens are cheap - they cost almost 10 times as much as simple countertop microwaves - you'd think that extra cost would buy you some reliability.

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  1. it's not just GE.. my repair man just shakes his head at the appliance companies - says most brands are being built to only last a few years.

    my Amana fridge just got a major makeover. cost a bundle, but it's still working after 10 years. i refused to get a new one at this stage..

    2 Replies
    1. re: rmarisco

      We have a 20 year old microwave that just keeps on going. I'm afraid to replace it for fear that I'll get caught in the buy-break-replace cycle.

      1. re: Cachetes

        My 35 year old Panasonic microwave just died about a month ago! Guess what we replaced it with? Panasonic, but I'll bet it won't last as long.

    2. You're unlikely to find any brand that doesn't experience failures. I've had nothing but good experiences with GE (Profile and Monogram).

      1. Same here - we just replaced our Samsung over the range microwave after it failed. It was only 26 months since we bought it. The problem seems to be steam from the range ruins the electronics. We had to buy the same one, because it perfectly fit the footprint. The appliance guy said that all the over the range microwaves have this problem.

        2 Replies
        1. re: jeanmarieok

          OK - so why don't microwaves that sit on your countertop have the same problem? As far as I can tell those are just about indestructible. Also, why are these fragile over the range microwaves so much more expensive?

          1. re: kagemusha49

            The ones that sit on the counter are not above the range, so the steam from the range is not directly under them to cause the damage.
            If indeed that is the case. I think that MW in general are just not as well made as they used to be.

        2. Eeekkk! I have an over the range GE microwave that is a year and a half old. Here's hoping it lasts me more than 3 years!

          2 Replies
          1. re: SaraAshley

            Ours has been trouble free for at least 8 years.

          2. I've had a run of bad luck with kitchen appliances, all brands. I just remodeled my kitchen with GE appliances. I bought an extra 4 years of warranty for $150.00 each. That pretty much guarantees that they won't break.