I'm from the Abilene area, and honestly can't imagine unfriendly service anywhere (we're just super nice, y'all), so this is definitely pretty interesting.
Hmmm. Publicity stunt maybe?
There are some negative reviews on Yelp but mostly for cleanliness (warning! graphic comments).
Workers in the video didn't seem disgruntled or resentful and mostly what was shown was cleaning activities.
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