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Dec 6, 2013 12:23 PM

Attention Fairway shoppers

If you are interest in their sale items I suggest that you check your receipt or pay close attention at the register. I go to Red Hook every Friday morning. 2 weeks out of 4 (at least) an item that is marked as being on sale rings up regular price. This morning a sign said the EVOO was $7.99 but at the register it rang as $11.99. I protested and they sent an employee there who came back much later (the cashier actually set my order aside and rang up the next customer) saying that $7.99 was last week's sale price and there was no sign saying $7.99. Incorrect. Perhaps they took the sign down when I called them on it, but it was the last thing I grabbed before I headed to the check not 5 minutes before. Buyer beware. This happens often.

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  1. if it happens so often i would take my money elsewhere.

    It seems that you have a bad taste in your mouth from why do you continue to shop there?

    As for checking the receipt for sale items...that is imperative wherever you shop...not just Fairway.

    2 Replies
    1. re: Yaxpac

      I have to check carefully at my local supermarket as well. I have to watch the register screen as things are scanned. My store is a star spangled ripoff but it's the only one in my neighborhood.

      1. re: Yaxpac

        I continue to shop there because it has what I want. I don't have a bad taste in my mouth because I double check my receipts and the register. This post was meant to be helpful but you can take it as a personal attack on Fairway if you wish.

      2. thanks - unfortunately this happens a lot al over the place and you have to be vigilant

        by the way, Fairway's selection of a lot of the regional house brand oils seems to have run out seasonally - the old signs are still on the shelves though. Have you noticed new crop italians starting to come in yet?

        7 Replies
        1. re: jen kalb

          Yes. They (at Red Hook,which is the one I assume you' re most interested in?) were out of just about all of the regional Italian olive oils for awhile but they were all there again last week. We really like the Umbrian... How about you?

          1. re: Steve R

            I have to admit tasting through almost all the oils every time I go through there. I think my favorites of the house bottlings are the taggiasca (ligurian) and the barbera oils from sicily and puglia- we also go for some of the Spanish gata-hurdes as well We use the barbera house blend at the stove. I tend to prefer the rounder riper types and have gone off the peppery tuscan and umbrian oils a bit in recent years.

            Ill try to note some of the non-fairway labeled types we like in a later post.

            1. re: jen kalb

              We also use the Sicilian Barrera when cooking &, when they were out of the Italian regionals, we bought the Greek Koroneiki & have liked it as well.

              1. re: jen kalb

                Their house regional oils are on sale were on sale yesterday 20% off. I got an organic Spanish for $17.99

            2. re: jen kalb

              I spent a couple of months at my mom's earlier this year dealing with some issues for her. went to a giant eagle market in her neighborhood -- inner city cleveland. had a cheese ring up two bucks more than the listed price and alerted the cashier, who sent someone to check. when he came back with word that the lower price was right, the cashier deleted the price altogether, making it free. said it was store policy to do that, to make up for the inconvenience to the customer.

              1. re: debinqueens

                Yeah, it's a law in some states (like CT) that they have to do that. Wish we had it here.

                My wife grew up working in grocery stores, so she would sometimes intentionally pick up obscure items that she KNEW were likely to be mismarked.

                1. re: debinqueens

                  Yep...they do that in whole foods and shoprite too.

                  But regarding fairway, then did make quite a few mistakes ringing things up last week.

              2. I shopped at Fsirway (74th Manhattan) yesterday. The olive oil was still on sale but the 7.99 price applied ONLY to the organic. I was confused by the sign as well and double checked with the staff. I don't usually buy the organic but I did this time for that price. I don't know if the sales are always the same at the different locations but maybe that's what was going in there?

                1. This happens everywhere you just have to watch as they ring you up

                  1. I have had this problem repeatedly with various items at Fairway in Douglaston and am really tired of it. (To be fair--no pun intended--it has happened at other supermarkets, as well, but Fairway is a repeat offender). I'm also tired of buying food there only to find it is spoiled when I get home and open it. Speaking to Fairway management about it is a waste of time; they simply do not care.