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WTF?!? Chowhound unusable - screen blanks after 1 second

AnneInMpls Nov 22, 2013 08:54 PM

It's been happening on my Android tablet for a while now (several weeks), but now it happens with my big computer and Firefox browser. I click on a link, like a thread or Chowhound>All Boards, and it starts to display then goes blank.

I can't check to see if anyone else has reported this problem, because I CAN'T SEE ANY THREADS OR BOARDS!

Seriously, guys - WTF?

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  1. TeRReT RE: AnneInMpls Nov 22, 2013 09:08 PM

    Try using chrome, it seems to help across the board for now. They are aware of the issue and I would imagine are working in it.

    If ever you have problems try using chrome, it has fixed most problems for me with many sites. At least have it as a backup option.

    1. g
      GH1618 RE: AnneInMpls Nov 22, 2013 09:10 PM

      There are a couple of threads on this problem. If you can interrupt the page loading just before it completes, that will allow you to work around it. You may have to do it a few times to stop it at the right point.

      1. sunshine842 RE: AnneInMpls Nov 24, 2013 04:43 PM

        scroll down -- it's further down the page.

        1. DiningDiva RE: AnneInMpls Nov 25, 2013 10:52 AM

          Has been happening on my smart phone and tablet, both Android, for a while now.

          Any plans to fix this problem?

          1. Engineering RE: AnneInMpls Nov 25, 2013 03:28 PM

            Hi everyone.

            This was an ad serving issue, and we believe it's been resolved. Let us know if you continue to have problems.

            14 Replies
            1. re: Engineering
              sunshine842 RE: Engineering Nov 25, 2013 05:19 PM

              Hi guys -- nope, it's still happening. FF 25.0.1

              1. re: Engineering
                k
                karenfinan RE: Engineering Nov 25, 2013 07:34 PM

                Actually it is a bit worse on my ipad, it has turned into a game to see if I can keep my finger on the screen just the right way to keep the page from disappearing.

                1. re: Engineering
                  almond tree RE: Engineering Nov 25, 2013 10:53 PM

                  Still happening on my desktop -- Windows 7/ Chrome.

                  1. re: almond tree
                    s
                    seamunky RE: almond tree Nov 25, 2013 10:57 PM

                    scroll down? does that work?

                    1. re: seamunky
                      DiningDiva RE: seamunky Nov 25, 2013 11:06 PM

                      Nope

                      1. re: seamunky
                        almond tree RE: seamunky Nov 25, 2013 11:11 PM

                        Yes, I've been using the "scroll down" method for a while now, but the question was whether the problem had been resolved.

                    2. re: Engineering
                      DiningDiva RE: Engineering Nov 25, 2013 11:05 PM

                      Not fixed. Still happening on my Samsung Tab

                      1. re: Engineering
                        d
                        DeborahL RE: Engineering Nov 26, 2013 12:10 PM

                        Thanks for all the follow-ups. We're still unable to reproduce this on our end but are continuing to look into it.

                        Just curious, are any of you running an ad blocker?

                        1. re: DeborahL
                          p
                          pine time RE: DeborahL Nov 26, 2013 12:26 PM

                          Not running ad blocker, and I'm using Chrome. Still get a blank screen briefly, and/or an "unadorned" version, all in small font, no indentations, etc, then it blinks back to the real page.

                          1. re: pine time
                            DiningDiva RE: pine time Nov 26, 2013 12:48 PM

                            I'm getting that unadorned page too on my tablet and desktop. Also using Chrome

                          2. re: DeborahL
                            DiningDiva RE: DeborahL Nov 26, 2013 12:29 PM

                            Not that I am aware of.

                            It's basically an older Samsung Galaxy Tab running on the Android OS. Interestingly enough, CH comes through just fine on my smartphone which is also a Samsung using Android.

                            I've tried rebooting the tablet several times, but that doesn't seem to help

                            1. re: DeborahL
                              sunshine842 RE: DeborahL Nov 26, 2013 05:31 PM

                              Yep. Adblock Plus 2.4

                              I'd rather scroll than deal with all the ads.

                              1. re: DeborahL
                                k
                                karenfinan RE: DeborahL Nov 26, 2013 05:34 PM

                                No, and when I just logged onto the site today, still weird font at first, but page didn't disappear. When the page disappears, there is no scrolling down, it is just blank. It has never happened on my think Pad, I use firefox on that.

                                1. re: DeborahL
                                  m
                                  miss louella RE: DeborahL Nov 27, 2013 01:20 PM

                                  Wow, it's worse than I thought. If you can't reproduce a problem, you need more than a "just curious" approach. If you actually want to reproduce the problem you need to AHEM, reproduce it. Get exact information from the people who see the problem so you can see it too. Then fix it. Fundamentals of programming 101; maybe 1A.

                              2. almond tree RE: AnneInMpls Nov 30, 2013 11:34 AM

                                I still have this problem. Any progress?

                                1. Veggo RE: AnneInMpls Nov 30, 2013 11:39 AM

                                  The screen on my laptop has been blanking frequently after about a second, and reappears in about 5-8 more seconds. Navigation has been very slow. Sometimes I wonder whether EVERY site 'upgrade'(?) causes user problems. Maybe just leave it alone for a while?

                                  5 Replies
                                  1. re: Veggo
                                    carolinadawg RE: Veggo Nov 30, 2013 05:25 PM

                                    Its "their" site, they can upgrade it however and whenever they want. Plus, it's free. Etc., etc., etc.

                                    1. re: carolinadawg
                                      Veggo RE: carolinadawg Nov 30, 2013 05:30 PM

                                      That was equally true for West Side Drive in Manhattan, which was under constant construction and improvements for a dozen years. It might as well not have been there for all that time it was useless.
                                      I think the laws of unintended consequences have bitten the CH techies as fiercely as Obama's ACA rollout team, just in smaller bites. Anyone is free to shoot their self in their foot, anytime, as often as they wish. America is a great place!
                                      I have managed businesses presumably larger than this one, and I preferred to learn from the mistakes of others rather than make my own.

                                      1. re: carolinadawg
                                        almond tree RE: carolinadawg Nov 30, 2013 07:17 PM

                                        We provide free content. Lots of content + lots of viewers = more ad revenue for "them."
                                        So it is in their interest *not* to "upgrade it however and whenever they want" if the changes discourage viewers & content providers.

                                        1. re: almond tree
                                          carolinadawg RE: almond tree Dec 1, 2013 05:16 AM

                                          Yeah, I know, and I get that. I have made the same point many times, only to be told virtually every time some version of what I posted by the many site "apologists" on here. I was attempting to be sarcastic.

                                          1. re: carolinadawg
                                            almond tree RE: carolinadawg Dec 1, 2013 06:49 AM

                                            Sorry, I didn't catch that.

                                    2. p
                                      pine time RE: AnneInMpls Nov 30, 2013 01:15 PM

                                      I'm still having the same problems, too: brief blanking of the screen altogether, then the "unadorned" version, then a blink to the "real" version (Chrome, no adblockers on).

                                      1 Reply
                                      1. re: pine time
                                        sunshine842 RE: pine time Nov 30, 2013 02:08 PM

                                        Firefox with Adblocker is still blanking-- it now takes a couple of extra seconds for it to blank, but it goes and doesn't come back.

                                        Doesn't disappear -- just have to scroll down.

                                        It's only on the main discussions page, but I was looking for something else today and it happens when I wander over to Chow, too.

                                      2. p
                                        pasuga RE: AnneInMpls Nov 30, 2013 10:51 PM

                                        I've been having this problem for weeks on my android. The site is unuseable.

                                        1. NonnieMuss RE: AnneInMpls Dec 1, 2013 11:50 AM

                                          I'm getting it with Windows 7/IE. Just throwing that out there to keep the thread alive. At first (during the last week) it would correct itself if I hit refresh - now I just get blank-blank-blank. (Blank screen, that is - I'm not cursing.)

                                          1. Engineering RE: AnneInMpls Dec 2, 2013 12:09 PM

                                            We think this is an ad-related issue, and we're working with our ad team on it.

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