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More mobile viewing problems.... or, where'd it go?

Mr Taster Nov 11, 2013 10:35 AM

Chowhound has disappeared on my Android LG Marquee phone.

Or, rather, the text appears while the page is loading, and then suddenly it goes to a blank, white page when the page finishes loading.

In order to view the text on the page, I have to manually stop the page from loading completely, before it gets whitewashed.

This problem occurs on Firefox, Boat Browser and Lightning using 2.3 Gingerbread. The problem does not occur on any other sites viewed with these browsers on this phone.

This has been happening for several days.

Mr Taster

  1. DeborahL Nov 18, 2013 12:30 PM

    If you're on an older operating system or using an older version of a Web browser, your best bet is to upgrade. As is standard industry practice, we're only able to support the two most recent versions of any given OS or browser. So for your Android device Mr Taster we'd suggest upgrading to 4.0 or above.

    4 Replies
    1. re: DeborahL
      ElsieDee Nov 18, 2013 02:41 PM

      What do you recommend that Kindle Fire users do?

      1. re: DeborahL
        Mr Taster Nov 18, 2013 03:03 PM

        That's not very nice.

        Even though my LG Marquee is rooted, there is no Android 3.0+ rom available for it, and to upgrade to a new phone requires a plan costing an extra $10/month, forever.

        How can I justify that, when every other site I use my phone for works fine on this operating system? And *especially* when it worked fine before you "fixed" the black abyss problem?

        You broke my Chowhound, Chowhound. That's really, really not cool.

        Mr Taster

        1. re: DeborahL
          Mr Taster Nov 18, 2013 03:24 PM

          DeborahL,

          PLEASE provide a "full site" option for users with mobile browsers.

          That way:

          a) you don't need to spend time and resources debugging the mobile site, which Chow HQ has been very clear about not wanting to do

          and

          b) you'll satisfy a whole lot of other users with modern operating systems who have been clamoring for a "full site" option anyway.

          It's an easy workaround that will satisfy old OS users as well as new ones who don't want a mobile experience. Give us the full site on mobile devices.

          It's time for a FSFMUO™! (Full Site For Mobile Users Option™)

          Mr Taster

          1. re: DeborahL
            Gio Nov 18, 2013 03:35 PM

            In my case Deborah, I'm using a PC and have updated everything. I'm the most up-dated I've ever been. Still No Horizontal bar, etc. has I had just last week.

          2. TeRReT Nov 16, 2013 07:09 PM

            you could try chrome, it has been working fine for me through all changes, mind you I am running jellybean which also might have something to do with it

            1 Reply
            1. re: TeRReT
              Mr Taster Nov 17, 2013 01:08 PM

              Chrome isn't available to download for Gingerbread.

              Mr Taster

            2. b
              bulavinaka Nov 16, 2013 07:00 PM

              Add me to the list. It's been so annoying and futile that I've removed Chowhound from from my phone.

              1. DeborahL Nov 11, 2013 02:34 PM

                Thanks for your reports, we're looking into it.

                1 Reply
                1. re: DeborahL
                  b
                  Boychucker Nov 17, 2013 12:22 PM

                  Any new updates? I still can't view Chowhound on my Kindle which is what I use most often. Thanks.

                2. g
                  GH1618 Nov 11, 2013 10:39 AM

                  This happens to me also, on an iPad. The site support doesn't seem to think this is their problem. They clearly did something to cause it and ought to be able to figure out what it was.

                  1 Reply
                  1. re: GH1618
                    Mr Taster Nov 11, 2013 10:44 AM

                    I know there was just a recent mobile site release to fix the "black abyss" problem so it seems likely that some other problem popped up while they were fixing that one.

                    Engineering, please fix this. The mobile site is once again unusable.

                    Mr Taster

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