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Search Not Working

DuffyH Nov 11, 2013 06:29 AM

I noticed yesterday that the search function is completely inoperable, and it seems to be a site-wide problem. It's still down as of this morning.

  1. Melanie Wong Nov 20, 2013 09:43 PM

    Has someone turned off the search engine in the last couple hours? On my phone and macbook air, all I get is the red blender churning away even after allowing all scripts.

    1 Reply
    1. re: Melanie Wong
      Melanie Wong Nov 21, 2013 12:21 AM

      And three hours later, search engine is back online.

    2. DockPotato Nov 14, 2013 06:23 PM

      Well done, Dave MP!

      111,775 hits for "beef" and it turns on a dime for specific searches.

      Now, can you come up here and look at the door lock switch on my Saturn Ion?

      3 Replies
      1. re: DockPotato
        Dave MP Nov 14, 2013 10:55 PM

        Glad to hear you're seeing an improvement. We did release earlier today, so hopefully that has fixed the issues. We definitely owe it to our Engineering team though, not me :)

        Regardless, let us know if anyone is still seeing the problem.

        1. re: Dave MP
          DuffyH Nov 15, 2013 06:27 AM

          Mine's all better, Dave. Hug an engineer for me. ;)

          1. re: DuffyH
            DockPotato Nov 15, 2013 07:15 AM

            What about my door lock switch?

      2. Dave MP Nov 13, 2013 10:28 AM

        Thanks everyone for the reports of this problem. We're releasing something soon that will hopefully fix the problems people are seeing, and I will let you know when that happens.

        1. s
          scott123 Nov 13, 2013 09:19 AM

          Windows 7
          Firefox 6.0.1

          Not working (blank). I did check it on a machine with Firefox 25.0, though, and that was fine.

          I'm not sure if it helps, but I checked the scripts on chow.com that both versions were recognizing. 25.0 recognizes eight more scripts than 6.0.1 does:

          google-analytics.com
          bkrtx.com
          bluekai.com
          fbcdn.com
          cloudfront.net
          facebook.net
          twitter.com
          facebook.com

          Is there any chance that any of these scripts might impact the search functionality?

          1. Breadcrumbs Nov 12, 2013 04:51 PM

            Same issue here as well. Macbook w Safari.

            I searched for "Beijing" on the China/Southeast Asia" Board. Here are my results:

             
            1. Jacquilynne Nov 11, 2013 09:09 AM

              Seems to be working okay for me, can you provide more details on the error you're seeing and what you're searching on and from where?

              10 Replies
              1. re: Jacquilynne
                DockPotato Nov 11, 2013 12:37 PM

                I'm running Safari, Mac 10.6.8

                Enclosed is an example. I typed "beef" into the Search Box on the Home Page. Here is the result - no result. Not even an error.

                 
                1. re: DockPotato
                  DuffyH Nov 11, 2013 02:57 PM

                  My search return is exactly like DockPotato's, which is to say there is no result at all.

                  I'm running Safari 7.0 on a Mac running OSX 10.9.

                  1. re: DuffyH
                    Dave MP Nov 11, 2013 04:28 PM

                    Can you include the URL of the search results page where you're seeing zero responses? I can check to see if we can replicate it, which so far I'm not able to do.

                    Dave MP

                    1. re: Dave MP
                      DockPotato Nov 11, 2013 05:16 PM

                      Replay of my previous sample search takes me to:

                      http://www.chow.com/search?q=beef

                      Significant or not, but my version of Safari is Version 5.1.10 (6534.59.10)

                      1. re: DockPotato
                        carolinadawg Nov 11, 2013 06:14 PM

                        For what its worth, I see 111,710 posts when I click on that link...

                        1. re: carolinadawg
                          Dave MP Nov 12, 2013 09:07 AM

                          I am seeing the same thing as carolinadawg. But we're investigating why there'd be a discrepancy.

                          1. re: Dave MP
                            DuffyH Nov 12, 2013 03:03 PM

                            Still down. Maybe a Mac thing?

                            1. re: DuffyH
                              Melanie Wong Nov 12, 2013 04:48 PM

                              Not an all Mac thing. Yesterday I tried the url with Safari 6.0.5 and get the same results as carolinadawg on my Mac.

                            2. re: Dave MP
                              DockPotato Nov 12, 2013 03:23 PM

                              Further for what it's worth, I am running an anti-tracker and ad-blocker. Pop-ups, Cookies and Java are enabled.

                              I can't recall if I had this problem before my last OS update.

                        2. re: Dave MP
                          DuffyH Nov 11, 2013 10:17 PM

                          I'm taken to this URL:

                          http://www.chow.com/search?q=beef&...

                          When I click on Dock's link, I get... wait for it... no results.

                  2. DockPotato Nov 11, 2013 07:15 AM

                    Same here for the last few days.

                    1. carolinadawg Nov 11, 2013 06:58 AM

                      I just tried several test searches and it seems to be working fine.

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