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Khe-Yo - Good food, but...

e
edwardspk Oct 5, 2013 06:32 PM

Ate at Khe-Yo for the first time tonight. Had papaya salad, chili prawns, whole black bass amd pork and shrimp crispy rolls. The food was fine, as was the service. What was not fine was the out of control children sitting next to us. These kids were under 5 years old and out on Saturday night after 8. While I have no issue with that if the children are well-behaved, these kids were out of control and neither their parents nor management were doing anything about it. Loud voices and fighting over food is not what I expect 2 feet from me at a restaurant like this. (if you have a British accent and 2 young boys and were eating here tonight, yes I'm, talking about you!).

When we complained to our server, the manager was nice enough to bring us a comp dessert as well as 2 comp cocktails. He clearly had noticed the children were a problem. While he was very apologetic, he said the parents were regulars and he was afraid of offending them and didn't want to ask them to do something about the kids' behavior. So he made a note on our reservation - as if WE were the offending party.

So while to a certain extent the situation was partially handled correctly, I am not predisposed to go back. If you're looking for a family-friendly alternative to Otto, replete with high chairs and wailing kids, this might be your place. But if you're looking for something a little more trendy and fashionanable, you might want to look elsewhere.

  1. ipsedixit Oct 5, 2013 06:56 PM

    I think this is a bit of an odd criteria for nixing a restaurant, esp. since I would (i) not bring young kids to a place like Khe-Yo and (ii) would never describe the place as "family friendly".

    3 Replies
    1. re: ipsedixit
      e
      edwardspk Oct 5, 2013 07:09 PM

      Totally agree that it's odd they would be there and that management would tolerate tables of misbehaving children. And yet, that was what happened there tonight.

      1. re: ipsedixit
        k
        kathryn Oct 5, 2013 07:23 PM

        Well, if they're regulars, chances are you'll run into them again....

        1. re: kathryn
          ipsedixit Oct 5, 2013 07:58 PM

          That's a line most managers use when dealing with situations like this.

          That said, that family may very well be "regulars" but chances are it's not likely as word would've gotten around about their rather boisterous youngsters.

      2. Ziggy41 Oct 6, 2013 02:14 PM

        " If you're looking for a family-friendly alternative to Otto, replete with high chairs and wailing kids, this might be your place. But if you're looking for something a little more trendy and fashionanable, you might want to look elsewhere."

        Really?

        Having eaten at Khe-Yo this is the absolute last thing I expected to read here after the title. Although my kids aren't picky I would certainty not bring them to Khe-Yo. This is not family friendly

        1. coasts Oct 6, 2013 03:39 PM

          Seems a bit unfair to post this. It has little to do with the restaurant and it's just a one-off instance. They comped dessert and two cocktails in attempt to rectify the situation.

          2 Replies
          1. re: coasts
            zeeEats Oct 7, 2013 09:14 AM

            I'd agree; it seems a bit unreasonable to expect the management to blatantly tell the patrons with kids to either 1) leave, or 2) tie their kids to the seats and gag them.

            Also agree with some above comments - I've visited Khe-Yo on the weekends and would never expect to find any kids here. Neither the food or ambiance is exactly family-friendly.

            1. re: zeeEats
              Monica Oct 7, 2013 10:29 AM

              lol, i like the 2nd option.

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