Took my knife to get sharpened - it got cracked in 2 places. What should they do?
I took my knife to get sharpened at a store that has a guy who comes around once a week to sharpen knives.
My $100 8" chef's knife now has two, big, cracks on the blade side.
I want them to replace my chef's knife, but feel like it's not going to happen anytime soon.
The manager of the store isn't around today, and the sales girl suggested I call the knife-sharpener guy directly because "maybe he can fix it."
Has this happened to anyone else? I don't know what else to do except keep calling the store back, until I reach the manager. I've thought about calling their other store (they have 2 locations) and talking to that manager, because they used to use the same knife-sharpener guy, but I don't think that Location-#2 would be able to help me, since the damage was done at Location-#1.