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Highland Farms

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brianl999 Jul 15, 2013 03:12 PM

We went to the Dufferin and Steeles Highland Farms on the weekend and were surprised to find the items in the flyer were not on sale there. MY wife asked and the staff member replied something along the lines that they had split off.

If you look on the Highland Farms website under locations, they only list two, Scarborough and Mississauga.

Anyone know what's up?

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  1. kwass RE: brianl999 Jul 15, 2013 03:48 PM

    But there's a Vaughan Highland Farms as well @ Rutherford and the 400. How does that location fit into the mix?

    1. s
      Spelunk RE: brianl999 Jul 15, 2013 04:34 PM

      There seem to be two web sites; http://www.coppas.com/ and http://www.highlandfarms.ca/

      Coppas Highland Farms has three locations; 148 Bennett Road Scarborough, 4750 Dufferin Street North York and 3300 Rutherford Avenue Vaughan,

      Highland farms just two; 850 Ellesmere Road, Scarborough and 50 Matheson Blvd, Mississauga

      1 Reply
      1. re: Spelunk
        kwass RE: Spelunk Jul 15, 2013 04:38 PM

        Any idea what the difference is between the 2?

      2. scarberian RE: brianl999 Jul 15, 2013 08:02 PM

        Quite strange having two web sites for basically the same thing. However, that said, I wonder if the Coppas HF's will eventually change name altogether. Maybe HF was getting to corporate and the Coppas wanted it to stay within the family and continue to control supplies, etc.

        1 Reply
        1. re: scarberian
          kwass RE: scarberian Jul 15, 2013 08:12 PM

          Interesting! I guess we'll have to wait and see.

        2. icey RE: brianl999 Jul 16, 2013 05:25 AM

          Maybe I'm reading too much into it, but this past Saturday was the first time that I noticed that they had plain bags in their produce section, not the regular Highland Farms bags... This was at the Dufferin and Steeles location.
          Oddly enough, this was the first weekend in a long time that I actually forgot to pick up the flyer so I didn't see what was on sale.

          3 Replies
          1. re: icey
            scarberian RE: icey Jul 16, 2013 05:35 AM

            I noticed that too! I'll check their produce section especially the Apples because you usually see the sign that it was picked from the local Highland Farms' orchards. If it doesn't say that, then...

            I just hope the ones that went with the Coppas name retain the same quality and variety in goods.

            I know the employees at my local HF had to recently purchase their own uniforms. It would suck for them if there was a name change.

            1. re: scarberian
              icey RE: scarberian Jul 16, 2013 05:57 AM

              Scarberian, I also noticed a manager putting up a lot of "homemade" signs in the produce section rather than the green and yellow signs. I really hope things don't change too drastically because I think they have the best produce section of all my local supermarkets.

              1. re: icey
                Jacquilynne RE: icey Jul 16, 2013 02:15 PM

                I don't get to a Highland Farms often since there isn't one near me anymore, but when I'm planning a major cooking session and vegetables are key, I drive up to the one on Dufferin and pick things up there. They have a wide variety and their produce is generally really high quality. Even though I don't get there much, I'll be bummed if things change.

          2. t
            theweight RE: brianl999 Jul 16, 2013 01:26 PM

            There has been a split.

            Not sure about all of the particulars but from what I understand one group now has Scarborough, Mississauga, the actual farm and has maintained the name. The other group has the other locations, including Dufferin and Vaughan Mills. Allegedly there is also quite a bit of real estate in play as well.

            It is somewhat sad that a family business is splitting up in the same year it celebrates its 50th anniversary.

            3 Replies
            1. re: theweight
              scarberian RE: theweight Jul 16, 2013 03:05 PM

              Here's what I found out through one of the cashiers...

              1) Highland Farms is still a family business run by the two Coppas brothers.

              2) The older brother gets 3 stores: Bennett Rd. (which I think was the original), Vaughn and North York

              3) The younger gets the other 2 stores: Ellesmere/Kennedy and Mississauga

              4) Both web sites use the Highland Farm name although the older brother lists his stores under the Coppas banner.

              5) the cashier said, for now, they'll continue to operate under the Highland Farm name

              1. re: scarberian
                Googs RE: scarberian Aug 3, 2013 01:33 PM

                My intel produced the same results. No reason for anyone to panic.

                I'm still diggin' the Kennedy/Ellesmere location except for one minor thing. There's one woman at the red meat butcher counter who's, well (with thanks to Joan Crawford), "There's a name for you ladies, but it isn't used in high society outside of a kennel."

                1. re: scarberian
                  Brain of J RE: scarberian Sep 2, 2013 04:48 PM

                  Thanks to all the intel from CHers, I'm clear on all of this, but it would be nice if the owners of both factions got to together and communicated these changes to their client base, especially the part about the split-off stores not honouring HF flyers.

              2. Brain of J RE: brianl999 Sep 3, 2013 09:02 AM

                In the event that any of the Coppa owned stores don't honour the HF flyer, see below:

                On behalf of the Coppa family I would like to apologize for any inconvenience you experienced at our store.
                Our Bennett Rd, Dufferin Street and Rutherford Road locations should be honouring flyers from the other two locations. I'm not sure what happened but the stores should be honouring the flyers. If you could let me know which store you were shopping at on which day and perhaps who you were dealing with it would be a great help. I would like to look into it and make sure that it does not happen again.
                I would also like to match any product that you purchased that was in the Highland Farms flyer. Please let me know which products they were and we will make arrangements with you to honour the pricing.
                Thank you for taking the time to let us know about the problem you encountered. It is through this kind of communication with our loyal customers that help us to continue to strive for the best customer service possible.

                --------------------------------------------------------------------------------

                6 Replies
                1. re: Brain of J
                  Googs RE: Brain of J Sep 3, 2013 09:30 AM

                  And this is why HF is my favourite grocery store.

                  1. re: Brain of J
                    Kagemusha RE: Brain of J Sep 3, 2013 10:14 AM

                    No clue who owns the Miss. store but it's been business as usual. That said, I have noticed way more groups of suits strolling the aisles over the last month or so--and they're not checking potato chip inventory.

                    1. re: Kagemusha
                      h
                      Herne RE: Kagemusha Sep 3, 2013 11:00 AM

                      The Highway 10/Hurontario store is my favourite supermarket store in the GRA-- at least at the moment. A long way to go but combine it with a trip to Heartland Mall and Anderson's and its worth the time and effort.

                      1. re: Herne
                        m
                        Michael N RE: Herne Sep 3, 2013 11:09 AM

                        Anderson's?

                        1. re: Michael N
                          h
                          Herne RE: Michael N Sep 3, 2013 11:37 AM

                          Anderson's http://www.andrewsscenicacres.com/

                      2. re: Kagemusha
                        scarberian RE: Kagemusha Sep 3, 2013 04:11 PM

                        The older brother owns the Coppa stores (Bennett Rd., Dufferin, and Rutherford) so I believe the younger bro. owns the Mississauga location as well as the Ellsemere/Kennedy location. I too love the Mississauga location and try to do some shopping when dropping by my aunt's place.

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