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"Start a new discussion" box mistaken for search functionality

k
kathryn Jul 2, 2013 08:18 AM

Periodically a new user will start an extremely short new topic with a 3-4 word topic name and barely any description [ex: http://chowhound.chow.com/topics/907488

]

I believe that new users are continually mistaking the very, very prominent "Start a new discussion" field for the search field.

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  1. Jacquilynne Jul 2, 2013 12:49 PM

    Yep, that's probably what happened there. Though, interestingly, they got a number of decent replies, so I guess we'll leave it alone.

    If you see those come up, though, you can flag them for us and we'll remove them and send the poster a nice email about it.

    1. SnackHappy Jul 3, 2013 08:28 AM

      Yep, it's bad design. I've seen a few posts like that and have almost created some a few times.

      I hope TPTB will address this in future updates.

      1 Reply
      1. re: SnackHappy
        cookie monster Jul 3, 2013 08:34 AM

        Agreed. I'm far from a new user and I've found myself very close to making that same mistake more than once.

      2. paulj Jul 3, 2013 09:31 AM

        So a person start to type in that 1 line box thinking it is a search field. But as soon as they do that it expands into subject line and text box. Clearly that is not a search box.

        3 Replies
        1. re: paulj
          SnackHappy Jul 3, 2013 09:39 AM

          It's clear to you but not to everyone else. Thinking it's a search box is an honest mistake. The design needs to be rethought. The box isn't even necessary. A simple Post or Reply button would do the job.

          1. re: paulj
            j
            joseenatalie Aug 14, 2013 02:45 PM

            Your kidding right?? That little 2 inch long grey slit, upper right hand corner under my user name with a magnifying glass at the end? THAT"S where you write up a question, or start a discussion? I thought it was to search for a topic. I've been wracking my brains out, frustrated, went to other sites to ask a question because I could not find the area to start a topic. Whoever designed that should be given a new job description!

            1. re: joseenatalie
              carolinadawg Aug 15, 2013 07:38 AM

              That IS the search feature that you are describing.

          2. Kris in Beijing Jul 9, 2013 11:13 AM

            I've found that on my small-screen device, I do this. All. The. Time.

            It's pretty hard, too, to determine how NOT to have to post the comment/title once you've started typing.

            1 Reply
            1. re: Kris in Beijing
              paulj Jul 9, 2013 12:39 PM

              Do you think this problem is worse on a mobile? I'm typing this on mobile simulation on chrome, and don't see how someone would make such a mistake - unless other applications often have a search box in such a place. There is a magnifying glass icon in the upper corner that brings up a search box.

              There isn't a 'cancel' button on the 'new thread' form, but then there isn't one on this reply form either. The way to quit is to click on something else on the page, such as one of the other threads, or maybe even the reload (F5).

            2. j
              joseenatalie Aug 14, 2013 02:41 PM

              Oh someone help me! I'm stuck in a dark place of computerland and i do not have a single techie bone in my body; can NOT find where to post an urgent question!
              If the computer gods are smiling down on me, someone wil send me something I just have to "click" on. I can not find a place anywhere on the chowhound site that says "POST" or "START DISCUSSION" with a place to start writting. Very frustrating!

              3 Replies
              1. re: joseenatalie
                SnackHappy Aug 14, 2013 02:45 PM

                Oh, ok, I see what you did there.

                1. re: joseenatalie
                  Jacquilynne Aug 14, 2013 02:53 PM

                  Hi, Josee,

                  If you want to start a discussion, you need to be on a page on the board you want to post on.

                  If you're on a main board index, there'll be a box at the top just above the list of all the existing discussions, with a blue "post" button beside it. Click in the box to expand it, and add your text. This is the usual way to start a thread.

                  If you're already on a discussion page and you want to start a different discussion, there may be a "Discussions you might also like..." box in the right hand column that has a "New Discussion" button in it, but it doesn't appear on every thread, so if you don't see it at the top, you can go back to the board itself to start your thread.

                  For a list of all the boards, click on "View All Boards" under the Chowhound menu, or go here: http://chowhound.chow.com/boards?show...

                  1. re: Jacquilynne
                    j
                    joseenatalie Aug 16, 2013 10:25 AM

                    Thanks, I think I got it.

                2. h
                  Hobbert Aug 14, 2013 02:46 PM

                  I do this all the time. I really only get on CH from my iPhone so maybe that's a factor. It's just not intuitive.

                  1. e
                    eli_pisk123 Nov 17, 2013 04:15 PM

                    kathryn, How do I start a new discussion? I am new. Also, how do I update my profile.
                    Thanks!

                    1 Reply
                    1. re: eli_pisk123
                      carolinadawg Nov 17, 2013 05:12 PM

                      To start a new discussion, just go to the appropriate board, ie "Site Talk", "Home Cooking", etc. Just above the first thread is a box that says "Start a new discussion". Type into that box, then hit the button next to it labeled "Post". You're done!

                      I think their are some technical issues currently making it impossible to update one's profile.

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