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A Penzeys "Free" Shipping

[ranton]

It is time for me to restock some of my spices so I went to my two favorite spice websites, Penzeys and The Spice House, armed with my shopping list. The first thing I noticed on Penzeys site is they now offer free shipping on orders over $30, and $7.95 shipping on orders less than that. The Spice House charges a two dollar handling fee per order and then ships by weight. My typical order's shipping cost would be approximately $9.

As is my habit, I compared the two and I was surprised to see how much "free shipping" costs. The price differences between the two locations for essentially similar products in similar sized packages was staggering to say the least.

While Penzeys has always been a bit more expensive, I was shocked to see how much more they are now. I why won't bore you with the details of the shopping list, but there were 14 items. In no case were Penzeys prices equal to or lower than The Spice House. The smallest price difference was $.86 more (4 ounces of minced onions) and the biggest was a whopping $6.76 extra for 4 ounces of whole nutmegs.

The upshot of all of this is that the order at Penzeys costs nearly $25 more than the same items at The Spice House, even factoring in the $9 shipping cost. There are a couple blends from Penzeys that I really like, and when it is time to reorder I'll suck it up and pay the premium, but for most of my spice by needs The Spice House will get the majority of my dollars.

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  1. Prices aside, I won't order from Penzey's because I can't abide the precious and preachy tone of their catalog.

    6 Replies
    1. re: Perilagu Khan

      >>>
      precious and preachy tone
      <<<
      You mean their slogan "Love to Cook, Cook to Love"? Blah!

      Yup, Bill Penzey is almost as "folksy" as Christopher Kimball.

      1. re: Perilagu Khan

        I don't find Penzy's preachy. Bill Penzey has come a long way from the early catalogs that he produced after taking over the family business. For one thing, he has learned how to punctuate.

        I find his sentiments quite in keeping with the idea of people cooking for their families. And I don't see too much wrong with that.

        I also have noticed that the prices are up noticeably. Luckily, I can get to Penzey's every so often in person.

        1. re: sueatmo

          >>>
          Bill Penzey has come a long way from the early catalogs that he produced after taking over the family business
          <<<
          Not to pick nits, but...
          The Spice House is the Family Business, run by his sister. Bill started Penzeys on his own.

            1. re: C. Hamster

              Bill Penzey Sr.'s daughter. Bill Sr. started The Spice Houseand his daughter and her husband run it now.

              Penzeys is independant of The Spice House and started/run by Bill Jr.

            2. re: al b. darned

              OK, you are correct. I used to, many years ago, order from the Spice House. I don't know the connection between the businesses, or if there is any. (I'm guessing none.)

              But spices are HIS family business, no?

        2. I do not like the fact they eliminated most of their salts since he thinks it is not god for you.

          1 Reply
          1. re: angelsmom

            I'm not buying that line, and didn't when he announced it. He dropped them because they didn't sell well. If the line was selling it would still be carried.

            He still sells sea salts and kosher style flake salt, as well as "4/S" salt blends. There is also salt in a lot of the
            the blends they carry.

          2. That all may be true but I can't help myself. I love their natural coca for baking.

            And I'm not that far from a store, so if I plan ahead, I can nab some with paying shipping or meeting a minimum.

            5 Replies
            1. re: happybaker

              i love that cocoa. i'm lucky -- there's a penzey's a block away from my hairdressers (and a trader joe's a block in the other direction:)

              1. re: wonderwoman

                The hot chocolate mix is really quite good. Mr. Sueatmo loves it.

                  1. re: happybaker

                    I buy the hot chocolate mix. I have never bought Penzey's cocoa.

                    1. re: sueatmo

                      Well... what do you think chocolate part of their hot chocolate mix is? ; )

            2. Do you prefer The Spice House? I'd be interested in trying. And I agree the catalog is awfully Chris Kimball :(

              1. Whoa. I don't find their catalog preachy. Any catalog has a certain amount of spin to it, and I fail to see where Penzey's is any worse than others. As to the salt issue, I must restrict my sodium intake so I am glad they offer more salt-free options. If you don't like them, you don't have to buy them. They still have plenty of blends with salt. I love looking at the spices, and at the recipes in the catalog. If the owner gets preachy about whatever, I think I am intelligent enough to see through the bs and focus on what I want to buy/not buy.

                I'm glad you researched the "free shipping". I would be willing to bet that a significant percentage of mail-order retailers do something similar. I am fortunate to have a Penzey's within 20 minutes of my home.

                6 Replies
                1. re: PattiCakes

                  Agree with you on the spin, Patticakes. Or call it character. Not THAT bad.

                  And Penzey's was one of the first folks to offer gourmet salt free blends. I got some for my Uncle, who had just been put on a salt free diet, and he said that using the Penzy's blends gave him the first food that tasted "real" since he'd had to switch.

                  1. re: PattiCakes

                    Penzey's is much worse than any other catalog I've seen. Pendery's, on the other hand, has virutally no spin at all. But, oh well. Pendery is preaching to his own choir. But it's a choir in which I have no interest singing.

                    1. re: Perilagu Khan

                      Just curious. How is it worse? Worse than what?

                      1. re: sueatmo

                        Worse than all food/spice catalogs. I don't open a spice catalog to get lectures on immigration policy and multi-culti, but that's what I've seen from Penzey. Sometimes I think he's more of a frustrated pundit than a purveyor of spices.

                        1. re: Perilagu Khan

                          Oh good grief, what a great way to ruin your business- proselytizing on political and health issues the way they think you should think. Especially the political stuff. It very nearlykilled a flower shop here- their sign in front always had their political views on the sign out front, and people just stopped going there. The folks who bought it got it for a better price because business was so bad. :-) They're now doing just fine, with specials and prices on the sign out front.

                      2. re: Perilagu Khan

                        >>>Pendery is preaching to his own choir. But it's a choir in which I have no interest singing.<<<

                        Perilagu Khan, What choir is Pendery preaching to???