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Eastern Standard - Boston; AKA worst breakfast ever

Leaving our hotel, a friend suggested we "pop in" and have a quick breakfast before our three hour car ride, because our hotel's continental breakfast was pretty lousy the day before. So in the six of us went. As we perused the menu, we realized this was not really a breakfast place. Three of us, including myself, ordered the Vermont Cheddar omelet, two got the scrambled eggs, but subsituted over sunny side up - which was only offered as a side (fried - $4 per egg) and one person got the eggs benedict.

My omelet came out and looked wonderful. I cut it down the middle, expecting that wonderful cheese to stick to my knife and ooze out. One problem. Not one of the three had any cheese in it. I mean none! On the plate was one piece of toast, cut in half, which was white bread, not even a choice of breads was given. The home fries were red potatoes absolutely smothered in some kind of oil, which wasn't even heated enough to lose the oily flavor. Nothing was seasoned at all. Not one pinch of salt or pepper on the eggs or potatoes. The coffee cups couldn't have been more than 3oz and our server, while making a huge production both time he refilled our glasses, was slower than molasses.

A few other complaints.
1. The server wanted to take our drink order, then walk away....it's breakfast and the menu has about eight choices, how much time did he think we needed.
2. The place was dead and from the time we ordered it took well over 20 minutes to get our food (we all ordered eggs).
3. He served three of is, walked away, then served two more, then brought out the sixth dish a good four minutes after the first three had been served.
4. $120 for breakfast! $20 per person with tip.

Food - F
Service - F
Ambience - B+
Price - ridiculous

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    1. After you perused the menu and saw the prices and one side egg for $4.00, you should have politely got up and walked out.

      4 Replies
      1. re: treb

        I honestly didn't notice the sides, because I simply ordered the omelet. I felt it pricey, but figured it would be a nice three egg omelet, overflowing with cheese, some nice home fries and two pieces of toast. I don't think I've ever been to a restaurant that serves one piece of toast, let alone simply not put cheese in an advertised cheese omelet. Worse than the $4 egg, was the $3 coffee, which was awful coffee.

        1. re: jhopp217

          I hate the 'one piece of toast syndrome' and rarely return.

          1. re: trufflehound

            IMO, it shows stupidity and cheapness, I mean a slice, maybe ten cents?

        2. re: treb

          Agreed. I would have done the same thing and I am a fan of Eastern Standard for dinner. I never overpay for breakfast.

        3. This confirms my instinct at ESK never to get anything more nourishing than a Ramos Gin Fizz before noon. Nobody in town does a better one, or gives it more of the requisite long shake. I call it the gentleman's Carnation Instant Breakfast.

          http://mcslimjb.blogspot.com/

          8 Replies
          1. re: MC Slim JB

            Sounds so wrong for a restaurant whose service and competence I continue to prize to shortchange guests on breakfast. Why bother to serve it? Do they have some deal with the hotel that makes them have to offer something? Just isn't in keeping with the otherwise really committed to service and quality vibe that characterizes the place in the evening.

            1. re: MC Slim JB

              i have had breakfast and the omelet there. not the best i've ever had, but pretty straightforward and enough cheese for me. sounds like it was forgotten altogether.

              as for the coffee, 3 oz. is the size of an espresso cup -- is that really what you got?

              the lapse in service is totally off-character, no matter what time of day i have been there, i've never had anything remotely like that. i'd make a phone call or drop an e-mail. the owners and managers are sincerely guest-focused.

              oh, and yes, serving breakfast is part of their lease.

              1. re: hotoynoodle

                Breakfast in a hotel is usually geared more for the corporate traveller.

                1. re: libertywharf

                  lol, yes, i know. perhaps you meant to address the op? or haven't gotten through to my remarks down-thread?

                  1. re: hotoynoodle

                    Hoto
                    Yes, that was to the op. I see your post below says the same.

                  2. re: libertywharf

                    But it appears to be a stand alone restaurant. We were staying a block away. I didn't even notice it was part of a hotel. Had outdoor seating and apparently has quite the cocktail reputation.

                    1. re: jhopp217

                      eastern standard, the hawthorne and icob are all owned by the same group and all in the commonwealth hotel. you just didn't look up ^^.

                      :)

                      1. re: hotoynoodle

                        I didn't look up and I won't look back

              2. Sorry you had a bad experience!

                Hotel breakfasts usually suck, although I think Henrietta's Table (Charles Hotel, Harvard Square) is an exception.

                3 Replies
                1. re: Prav

                  Is it part of a hotel? I hadn't even noticed. From what I've read since posting this, it's one of Boston's more famous restaurants , albeit most noted for it's cocktails

                  1. re: jhopp217

                    Yes, it's in the Hotel Commonwealth, which is also home to Island Creek Oyster Bar and the Hawthorne.

                    I've had some great Sunday brunches there--I don't go expecting a bargain and cocktails are definitely part of the appeal--but never for a straight-up weekday breakfast. I'd consider it more of a "breakfast meeting" place.

                    1. re: LeoLioness

                      This is too funny. A friend suggest ICOB and I said I wasn't near it. I was staying 200 feet from it. Damn!

                2. Out of curiosity, did you complain and/or get replacement omelets? I wouldn't pay one penny for an $11 "Vermont Cheddar" omelet with no cheese in it.

                  2 Replies
                  1. re: Boston_Otter

                    Honestly, I don't complain about food like that. I take it as a lesson learned and never go back. Plus, two others had finished half of theirs (both were mad also), but we had to get on the road...didn't have another 20 minutes to wait for the chef to figure out how to add cheese to an omelet

                    1. re: jhopp217

                      In that sort of situation, I would do what you did -- eat the food that took forever to come out, get it over with, & get on the road -- and then contact the manager and explain what happened. $11 for an empty omelet and a single piece of toast to share is robbery.