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Jun 3, 2013 06:49 PM

Why would OpenTable say no availability for 30 days when the restaurant is not busy but still in business?

Occasionally, I will look at Open Table to check availability for certain restaurants. I note that EaterLA also does this for Sat night reservations This is the first time I have encountered the message that there was no availability for 30 days. I know that the restaurant can not be sold out for this period of time.

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  1. They probably don't want want to pay the fee and are hoping people will call instead.

    Around here if open table says no availability I can usually get a table by calling directly. The don't list 100% on open table, they save tables for walk ins, regulars and other non open table users.

    1 Reply
    1. re: foodieX2

      Thanks for your reply. Definitely makes sense.

    2. That may be because the restaurant will not take reservations more than 30 days in advance. Lots of higher end places in NYC have similar policies and when you go into OT, you will see no availability but there is typically a message telling you what the reservation policy is.

      1 Reply
      1. re: Bkeats

        That is definitely not the case here. There are always empty tables in this restaurant.

      2. It's not an OpenTable problem. The restaurant is choosing to withhold those tables from the OT system. Popular restaurants sometimes do this for prime time tables because they want to save them for their regulars.

        In this case it doesn't seem like that's what the restaurant is doing. You might want to ask them for an explanation directly.

        1 Reply
        1. re: Bob Martinez

          I understand withholding prime time tables. However, this restaurant serves dinner from 5:30. Up until recently, there was availability in every time slot every day of the week, including weekends.

        2. Have you called to confirm they are currently open?
          It could be any number of in house reasons to close for a month. 1) Unexpected equipment failure that takes a while to repair. 2) A change in ownership and the new owners are revamping. 3) An integral player suddenly injured themselves or fell ill. 4) Human error that no one has realized yet.

          1. The restaurant may not want to pay OT's fee, or OT has suspended them because they are in arrears and has given the restaurant 30 dayus to pay up or else>

            1 Reply
            1. re: bagelman01

              That scenario would not surprise me. The owner is full of bluster and low on cash.