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May 25, 2013 04:43 PM

Changing e-mail address problem

I'm trying to update my e-mail address but can't for some reason. It asks me to key in my p/w, which I do, then I change my address and get an "incorrect p/w' message. Please help.

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  1. The "Incorrect password." message on that form should only appear when the problem is with the password- other issues have unique error messages. Have you had any other issues with your password, or is it limited to the change-email feature?

    2 Replies
    1. re: Engineering

      It's limited. I have no problem logging in to Chow.

      1. re: mucho gordo

        Hi mucho gordo.

        Were you ever able to change your email address in your Chowhound settings?

        I was able to do so on this end in IE10 for Windows 8. I think you have Windows 7, but I'm not sure that should affect anything. Hope it's working for you now!