Samsung Range: Induction stove and Flex-Duo Oven - Your Pros/Cons Please!
We're buying a new range for our kitchen. Due to size restrictions, it needs to be standard range size (30") and ideally I would love a double oven. We're also very interested in induction stoves.
The Samsung makes a Flex-Duo range (with induction stove).
Do you have one or have you tried one? How do you find it? Does it really give you the flexibility of two ovens?
Are you an avid baker? Have you tried this oven? What have you baked? What are your findings? Pros? Cons?
And any general comments on Samsung as a whole are welcome.
Do you have Samsung appliances and if so, what has service been like for you? (Am looking for Canada service feedback and Toronto in particular). Thanks!
I don't have what you're looking at but I've bought two Samsung induction top/convection oven, warming drawer, 30" in the last few years (two homes) and love them. I've had no service problems so can't address that. I also have a Samsung freezer on the bottom fridge and a Samsung MW/convection which was my compromise for the double oven.
Though over the range, I use them on one of those big, stainless steel shelving units like Costco sells.
I highly recommend.
I know a little about Samsung induction stoves from stove shopping last fall.
The one with the "flex duo" oven is the NE599NOPSR. This is only available on your side of the border, btw. The "flex duo" design, as I understand it, allows you to partition the large oven into two compartments and run them at separate baking temperatures. There is a current thread oven on gardenweb starting a review of this stove. I asked last night about the partitioning and have not heard back yet. The stove was just purchased so the OP might not yet have had time to check out this function. Maybe we will her from him soon, Here's the link to that discussion if you want to check on it:
Sears Canada apparently has or just had the NE599 discounted to $1899 ($CN).
The ones available on this side of the border are the NE597NOPBSR and NE595NOPSR. Neither of them have the flex duo oven but the NE597 does have the flex zone burner combo. This allows you to link the two, square burners on the left side so that they run as a large, 9"x18" burner for pancake griddles, Other than that, the biggest difference between the NE599 and NE597 is that the 599 has a divisible oven space while the 597 uses a three-fan convection large system. pans and etc. I looked pretty hard at getting the 597 and almost bought one. I did a write up of my research last October in this thread at gardenweb:
The NE595NOPSR has a more conventional layout and is a more basic induction stove. It replaces the previous Samsung induction model, the FE307. There are some writeups of the FE307. FWIW, Consumer Reports thinks the NE595 and FE307 do an excellent job at baking.
There does not seem to be much information on Samsung service and warranty support. It is new to the North American market and has had issues with service and support on other products like fridges. Seems like people are pleased generally and the defect rates are not out of line with other makers, but a significant number of those who have needed service have been driven to vitriolic postings, which may tell you something.
You could explore warranty issues and complaints at www.ConsumerAffairs.com.
I have seen, but cannot currently locate, several postings about some fit and finish issues with the NE599. IIRC, the complaints seemed to be mostly about the traim around the control panel on the backsplash.
Awesome post. Thanks for all the info. I have some serious reading in my future. Thanks. Finding the perfect oven for an avid baker like myself as well as the flexibility I want is a tall order.
Also, regarding appliance service/customer service... According to consumer and expert ratings, LG (Korean) have really good products, but when you dig into their service, and when you need parts etc, they are horrific. I am cautious with Samsung as it seems Korean manufacturers don't stock parts in North America making service and part requests a many month wait.
I am looking to buy this range too...but as a slide in.
It was really hard to find it in the US (they seem to be more available in Canada.) Finally, Samsung responded: they said there were 54 in the US and Home Depot could order it for me...success! I've read many reviews and people seem to just love the dual oven (which seems to work very well) and the induction cook top.
Did you make a decision? If so what did you buy?
We are planning a move within about 2 years. I have decided that I must have an induction cooktop. At the moment I have a GE Monogram 5 burner gas cooktop and I have a single Fagor induction burner. I find myself using the induction burner for almost everything. My only issue has been cooking rice. I cannot get the timing right. A friend who has an induction range was over for dinner last night and I mentioned my rice issue and she said she always makes her rice in the oven. Duh! I'd forgotten about that.
The ovens I am jonesing for are made by Kitchen Aid. They are wall ovens that have both convection and a steam function. Both my husband I bake. He does a lot of breads I do more pastry. The steam function would be great for him. I want two ovens because we need his ans hers. In the new store I was assisting in getting the demo kitchen and housewares dept set up and getting it running, I had 4 of those KA ovens. They are also full sized not the smaller usual wall ovens.