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Don't Look at the Photos!

roxlet Apr 8, 2013 12:30 PM

I keep making that mistake -- I'll click on a photo, go to the enlargements of the photos, and when I go back to that photo's post, all the following entries are all greyed out, and I have to click on each one individually to finish reading the thread. It seems to me that previously, when you clicked on photos, the thread was not collapsed when you returned to it. I have to constantly remind myself to not look at photos until I am done catching up with all the new posts on a thread.

Can't this be addressed?

  1. LindaWhit May 15, 2013 06:43 PM

    CH Team/Engineering, is there any update on this ongoing situation?

    I just accidentally clicked on a picture in the most recent WFD thread, and I *knew* there were posts I hadn't yet read.

    Sure enough, when I clicked "This post's thread" to return to read the rest of the unread posts, they were collapsed as if I had read them.

    10 Replies
    1. re: LindaWhit
      mariacarmen May 16, 2013 12:09 AM

      same here. i keep forgetting and making that same mistake, because i'd read here earlier that it had been fixed, at one time....

      1. re: LindaWhit
        roxlet May 16, 2013 04:50 AM

        I don't know what kind of computer you use, but on my MacBook Pro I find that if I "swipe" back to the previous page without using the back button or the "this photo's post" button, I go back to exactly where I was. Of course, I have to remember to do that...

        1. re: roxlet
          LindaWhit May 16, 2013 07:47 AM

          Laptop at home, desktop PC at work. No swiping. :-)

          1. re: LindaWhit
            roxlet May 16, 2013 10:53 AM

            Bummer.

        2. re: LindaWhit
          Dave MP May 16, 2013 04:01 PM

          Hi LindaWhit,

          If you use your back button instead of pressing "This post's thread", then you'll return to the uncollapsed version.

          Deborah describes this change here: http://chowhound.chow.com/topics/8975...

          It only works with the back button, though.

          We're also working on a better solution for this, though that won't be immediate. Hope this helps,

          Dave MP

          1. re: Dave MP
            mariacarmen May 16, 2013 04:18 PM

            we did know that... it's not as good as it not happening, like it used to be... but thanks for keeping us posted.

            1. re: Dave MP
              LindaWhit May 16, 2013 04:24 PM

              Yup, as mariacarmen said, we were aware of that, and it *is* what I usually do. The past few times, however, the "This post's thread" link had caught my eye and for some reason, I used that.

              I'll just have to try and remember to use the back button. Thanks for updating us on the "this post's thread" part.

              1. re: Dave MP
                t
                thimes May 16, 2013 05:32 PM

                back button still doesn't fix it for me . . . . I've learned just not to click on the photos

                Safari 10.1.9
                OSX 10.6.8

                1. re: thimes
                  Breadcrumbs May 25, 2013 07:53 AM

                  This doesn't work for me either. macbook w Safari.

                  I have a suggestion.

                  Instead of having to view the photos on a separate screen, could you not just have them expand if we scroll/hover over them like what happens when we do so w an avatar? Then we'd never need to leave the page in the first place.

                  1. re: Breadcrumbs
                    mariacarmen May 26, 2013 11:57 PM

                    good idea, but i like the pics being full-sized, rather than just the size of the expanded avatar.... but they should be able to do that too, right? expand but bigger?

            2. LindaWhit May 4, 2013 05:39 AM

              OK, it just happened again. I clicked on hannaone's pictures here

              http://chowhound.chow.com/topics/9006...

              And when I clicked the back arrow next to "this photo's post", al of the previously unread posts below hannaone's were closed. Luckily not that many, but.....

              it is STILL an issue.

              2 Replies
              1. re: LindaWhit
                GretchenS May 4, 2013 01:44 PM

                I had the same experience just now although it did work correctly for awhile after the "fix" was released April 22.

                1. re: GretchenS
                  LindaWhit May 4, 2013 03:23 PM

                  Yup, it worked find for me after the "fix" as well. Until this morning.

              2. roxlet Apr 30, 2013 03:23 PM

                It just worked properly for me again when I "swiped" back on my MacBook.

                1. Gio Apr 30, 2013 12:31 PM

                  I just tested the picture thing and when I clicked on the Back Button everything was as it should be: back to the post read, posts collapsed, and post I was reading still expanded. I'm using the latest versioin of Firefox, whatever that is right now...

                  3 Replies
                  1. re: Gio
                    t
                    thimes Apr 30, 2013 12:37 PM

                    were all your other posts collapsed? Even the ones you hadn't read yet? I think that is my problem, if I click on a photo while reading a string of posts I haven't read yet, I can't get back to read the remaining posts. They have all been closed -so if they are part of a chain you're lost.

                    1. re: thimes
                      Gio Apr 30, 2013 12:42 PM

                      Ahhh... I see what you mean. I guess my test wasn't so great after all. I chose a random thread that turned out to be one in which I had read ever post. I expended the posts to find a picture. Then I clicked on the pic, etc. , and then returned to the tread via the back button.

                      1. re: Gio
                        Gio Apr 30, 2013 03:27 PM

                        I see I'm too late to edit my typos... LOL.

                  2. roxlet Apr 22, 2013 04:09 PM

                    My first try was a success! Thank you so much for addressing this issue.

                    14 Replies
                    1. re: roxlet
                      roxlet Apr 28, 2013 05:58 AM

                      I clicked on a photo this morning, and I am sorry to say that when I returned to "this photo's post," the entire thread was collapsed. What happened?

                      1. re: roxlet
                        Breadcrumbs Apr 28, 2013 06:24 AM

                        Just happened to me as well roxlet. : (

                        1. re: roxlet
                          SnackHappy Apr 28, 2013 08:39 AM

                          I just checked and it's also happening to me.

                          1. re: SnackHappy
                            LindaWhit Apr 28, 2013 09:43 AM

                            I just tried it on the old What's for Dinner? thread where there were three open posts, one with a photo. Clicked on the photo, then hit the back arrow. Everything remained the same - the three posts were still open. I'm using Chrome Version 26.0.1410.64.

                            1. re: LindaWhit
                              roxlet Apr 28, 2013 10:25 AM

                              I'm using the same...

                              1. re: roxlet
                                LindaWhit Apr 28, 2013 12:12 PM

                                OK, weird. So the picture thingie is still buggy. :-/

                                1. re: LindaWhit
                                  roxlet Apr 28, 2013 12:40 PM

                                  'fraid so.

                          2. re: roxlet
                            DeborahL Apr 29, 2013 10:54 AM

                            Hi roxlet (and other folks having issues with using the Back button after viewing photos). We're unable to reproduce this on OSX in either Safari 6.0.2 or Chrome 26.0.1410.65. Nor does it happen on our end in Windows 7, Chrome 26.0.1410.64. So we're not sure where the problem might lie. Maybe try clearing your cache or cookies, and see if that sets things right. And we'll continue to monitor. Thanks for your reports.

                            1. re: DeborahL
                              t
                              thimes Apr 29, 2013 10:58 AM

                              It isn't with the back button. It happens when you use the "This photo's post" link below the picture.

                              1. re: DeborahL
                                t
                                thimes Apr 29, 2013 11:00 AM

                                nope, typed too soon. Still happens with me with both the back and internal link. :(

                                safari: 5.1.9
                                OSX: 10.6.8

                                1. re: DeborahL
                                  roxlet Apr 29, 2013 11:02 AM

                                  It happens whether I use "return to this photo's post," or the back button, or I swipe to go back on my mac. :(

                                  1. re: DeborahL
                                    SnackHappy Apr 29, 2013 05:58 PM

                                    It's still happening to me, too. On Safari 6.0.4 on OS X 10.8.3. I made sure to flush my cache and all my cookies, as well as turn off AdBlocker and my other extensions.

                                    1. re: SnackHappy
                                      Breadcrumbs Apr 29, 2013 06:01 PM

                                      Ditto for me.

                                  2. re: roxlet
                                    chowser Apr 30, 2013 12:20 PM

                                    As a workaround, have you tried holding "ctrl" and click on the picture to open the picture a new window?

                                2. DeborahL Apr 22, 2013 03:33 PM

                                  Hi everyone.

                                  We released a fix for this today, so if you click through to a photo and then use the 'Back' button to return to the thread, the posts will no longer collapse on you.

                                  2 Replies
                                  1. re: DeborahL
                                    LindaWhit Apr 22, 2013 04:19 PM

                                    Yay! I just tried it on the WFD thread with a previously read post that had pictures. Opened it, clicked the picture, and then hit the back button. And the posts I hadn't yet read *were* still open. Thanks!

                                    1. re: DeborahL
                                      Breadcrumbs Apr 27, 2013 03:42 PM

                                      Deborah - big thanks for this, it makes a huge difference as I was somehow incapable of remembering not to click photos.

                                      roxlet, big thanks to you as well for thinking to post about this.

                                    2. roxlet Apr 15, 2013 10:53 AM

                                      Is there any progress on this? I just did it again -- clicked on a photo without thinking, and wound up collapsing an entire thread. So irritating!

                                      1 Reply
                                      1. re: roxlet
                                        Dave MP Apr 15, 2013 03:57 PM

                                        The update is that we haven't fixed this yet, but we do intend to make some changes that will alleviate the problem. Still not sure of the timeline, so thanks for your patience in the meantime.

                                        Dave MP

                                      2. Dave MP Apr 10, 2013 12:21 PM

                                        Hi everyone,

                                        Thanks for bringing this up. We are going to start investigating some possible solutions, so while this may not be something we can fix right away, it's definitely on our radar and something we want to address.

                                        Dave MP

                                        7 Replies
                                        1. re: Dave MP
                                          j
                                          jjw Apr 10, 2013 12:51 PM

                                          And while you're checking on it: Please be aware that the same thing happens if you click on a poster's profile.

                                          1. re: jjw
                                            SnackHappy Apr 10, 2013 12:59 PM

                                            Well, that actually makes sense since you're opening a new page. Pictures would need to open in some sort of pop-up. I wouldn't want profiles to do the same.

                                          2. re: Dave MP
                                            mariacarmen Apr 10, 2013 01:12 PM

                                            thanks for the response!

                                            1. re: Dave MP
                                              roxlet Apr 10, 2013 02:21 PM

                                              Yes, thanks for weighing in on this. It would be nice to go back to the way it was...

                                              1. re: roxlet
                                                SnackHappy Apr 10, 2013 11:55 PM

                                                Wait, how was it before? I seem to remember clicking back and having all the posts expanded and not knowing what was new and what I had already read. That's pretty much the same as what we have now.

                                                1. re: SnackHappy
                                                  mariacarmen Apr 11, 2013 01:12 AM

                                                  not at all. you clicked on a picture, you went back by hitting "this photo's post" and you were right back where you left off, with none of the other unread posts expanded.

                                                  1. re: mariacarmen
                                                    SnackHappy Apr 11, 2013 11:23 AM

                                                    So this was after the changes that brought on greyed-out posts? I wasn't aware of that. I just learned to never click on pictures if I want to keep reading a thread.

                                                    And in that case, I take back my post at the top of this thread. I thought they had never addressed this issue, but apparently they had and it somehow stopped working.

                                            2. mariacarmen Apr 9, 2013 07:15 PM

                                              it would just be nice to hear from the mods why it was changed, and if it is going to be fixed, or should we just do the opening-a-photo-in-another-tab thing from now on. It's always nice to get a response. thanks.

                                              1 Reply
                                              1. re: mariacarmen
                                                paulj Apr 9, 2013 07:54 PM

                                                I didn't look at photos enough to recall what the previous behavior was, but the current behavior looks 'normal'.

                                                Look at a new thread, and reload the page (F5 or the browser's reload button). Most of the posts become gray and compressed. Similarly, if you moved to another thread, and revisited this thread (with the back button), they would marked as read.

                                                When you look at the photos, and then go back to the thread page, you are in effect reloading that page.

                                                To preserve the initial 'unread' appearance when returning to the thread, the program has to do something special. It is possible that in the course of making other changes, that the 'special action' got dropped, possibly unintentionally.

                                                It is easy to compress the whole thread, and to expand it (the '+' button). Keeping track of a partially read thread (some new, some old posts) takes more work (both by the chow server, and the web page that you are looking at).

                                              2. LindaWhit Apr 9, 2013 09:35 AM

                                                I've learned to right-click on any photo I want to see to open it in a new window. Scroll through them there, and close that window. That leaves the thread preserved to finish reading.

                                                A simple (I think) fix would be to have all viewable photos to open in a new tab, just as hyperlinks already do.

                                                1 Reply
                                                1. re: LindaWhit
                                                  roxlet Apr 9, 2013 05:04 PM

                                                  That is certainly the solution in the short term....when one remembers to do it! It didn't used to be like that, and old habits die hard.

                                                2. Gio Apr 9, 2013 06:36 AM

                                                  I think the photos started causing the greyed out posts around the time when some of us were complaining about the fact that when we opened the photos then tried to return to the post All the posts were expanded. Thus, The Fix unfixed too far. IYKWIM.

                                                  1. meatn3 Apr 9, 2013 06:30 AM

                                                    I've been frustrated by this too. I would love for it to be fixed!

                                                    1. mariacarmen Apr 8, 2013 10:21 PM

                                                      Agree 100%. annoying and seemingly purposeless, as it wasn't like this before - a glitch. hopefully one that the mods can tell us will be/is being worked on?

                                                      1. c
                                                        Cheez62 Apr 8, 2013 09:51 PM

                                                        I'm with you too. It bothers me most in a long, older thread that I've read before. I go there and notice several new posts throughout the thread. Then I look at one photo, come back, and suddenly, I've read all of the posts! Now I don't know which ones are the new ones. I found out tonight that clicking on a poster's name to view their profile does the same thing. Look at it, come back, everything shows as already read. I'd love e fix for this.
                                                        paulj, I am sure that your suggestion will work, and it's a good idea. But that is not how I am used to browsing, so 'll likely forget to do it. Yeah, I'd still like a fix...

                                                        1. SnackHappy Apr 8, 2013 12:55 PM

                                                          I certainly hope this can be addressed as it is probably the most frustrating part of using CH. Why this is not at the top of TPTB's list instead of the constant, needless tweaking of the forum interface and renaming of things for no reason is beyond me.

                                                          1. paulj Apr 8, 2013 12:54 PM

                                                            Have you tried opening the photos in a new tab? Often I will open a thread, or several threads, that way so I don't 'loose my place' in the board index.

                                                            1 Reply
                                                            1. re: paulj
                                                              boyzoma Apr 9, 2013 06:38 AM

                                                              I always open in a new tab, but that is just how I roll. But I agree, it should be fixed for those that don't.

                                                            2. s
                                                              srr Apr 8, 2013 12:42 PM

                                                              I'm with you on this one. Drives me crazy, especially if it's one of those threads with tons of replies.

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