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No notifications?

fldhkybnva Mar 21, 2013 08:55 AM

Has anyone stopped getting email notifications today?

  1. DeborahL Mar 21, 2013 05:12 PM

    Hi fldhkybnva.

    Now that you mention it, it looks like I didn't receive notifications today either. We'll look into it. Thanks!

    1 Reply
    1. re: DeborahL
      fldhkybnva Mar 21, 2013 09:51 PM


    2. DeborahL Mar 22, 2013 05:45 PM

      Notifications are working again, so you should be receiving them in your email now. Let us know if you encounter any further problems with them.

      4 Replies
      1. re: DeborahL
        kwass Mar 23, 2013 05:21 AM

        Mine still isn't working.

        1. re: DeborahL
          happygoluckyinoregon Mar 24, 2013 01:57 PM

          How do I STOP notifications and where in the world is it located. I tried Settings, My account, and just can't find it. I don't want to receive emails endlessly once a question has been answered and cannot find where to turn off notifications

          1. re: happygoluckyinoregon
            SnackHappy Mar 24, 2013 05:24 PM

            Go to Profile –> Settings –> Chowhound

            And don't ask me why things are organized this way. It makes no sense to me.

            1. re: SnackHappy
              happygoluckyinoregon Mar 24, 2013 05:38 PM

              Its stupid - thanks very much.

        2. jrvedivici Jun 17, 2013 09:47 AM

          Just a FYI, I checked the "junk" email I use for all my social networking sites and it seems there aren't any Chow notifications since last Friday June 14th? I didn't change any of my settings.

          9 Replies
          1. re: jrvedivici
            Jacquilynne Jun 17, 2013 10:12 AM

            Hrmm. I got some this morning, so it's not a general problem.

            1. re: jrvedivici
              DeborahL Jun 17, 2013 06:25 PM

              Hi jrvedivici. I can't find any reason that just your notifications would've stopped. Are you still not receiving any?

              1. re: DeborahL
                jrvedivici Jun 17, 2013 08:00 PM

                Correct, as of 10:58pm est no new notifications of thread comments. I did however get an email from the Mods instructing me of the removal of one of my posts. Lol

                1. re: jrvedivici
                  jrvedivici Jun 20, 2013 06:37 AM

                  Since Monday, I have received a total of 5 notifications. While there have been dozens of responses on threads I'm involved with.

                  FYI I'm not really complaining.....just providing info.

                  1. re: jrvedivici
                    jrvedivici Jun 25, 2013 02:15 PM

                    I just checked, looks like I started receiving them last thurs.

                    1. re: jrvedivici
                      DeborahL Jun 25, 2013 02:24 PM

                      Interesting, not sure what held them up in the first place, but I'm glad you're getting them again. Thanks for the update!

                      1. re: DeborahL
                        jrvedivici Aug 16, 2013 06:24 AM


                        DeborahL.......I sincerely apologize to you however in my defense my mother did drop me on the head as a child!

                        I use a "junk" email for all my "social media" so I really don't pay too much attention to it. It does seem however that they must have "tweaked" their format. It seems my notifications have been sent directly into my spam folder instead of my inbox.

                        I have been receiving notifications, I assume this entire time, it just seems certain days they evade my spam folder and go directly into my in-box. This explains why I've been so "spotty" on receiving notifications.

                        I'm sooooooooo sorry if I caused you an extra work.

                        1. re: jrvedivici
                          DeborahL Aug 16, 2013 09:53 AM

                          Ha, thanks for the update jrvedivici, no apology necessary. Thanks for reporting back because this info might help others whose "social media" content is eluding them, especially with Gmail's new tabbed inbox.

                          1. re: DeborahL
                            jrvedivici Aug 16, 2013 10:22 AM

                            Don't get me started on the new gmail....uggghhhhhh.

                            My social media dump email is actually a yahoo account, I don't know what they changed but apparently their spam filter(s) have changed. Everything use to just come straight into my inbox, now it's all flagged as spam. Just FYI.

                            Thank you for the excellent follow up.

            2. Fowler Jun 19, 2013 08:01 PM

              I am no longer receiving notifications. Nothing has changed on my end.

              19 Replies
              1. re: Fowler
                Fowler Jun 24, 2013 09:13 AM

                I am still no longer receiving notifications. One of the last times this happened, DeborahL was kind enough to look into the issue and she said something along the lines of the notifications were "hung-up" in your third party e-mail system.

                Maybe that would be a place to start looking this time? Or maybe looking to see if the messages even made it to an output queue?


                1. re: Fowler
                  DeborahL Jun 24, 2013 10:31 AM

                  Fowler, your email address did get bounced at some point for some reason. I've cleared at from the queue so hopefully your notifications will begin arriving soon.

                  1. re: DeborahL
                    Fowler Jun 24, 2013 10:58 AM

                    DeborahL, I see the notifications arriving now. Thanks.

                    1. re: Fowler
                      DeborahL Jun 24, 2013 02:57 PM

                      Great, thanks for letting us know.

                      1. re: DeborahL
                        Fowler Aug 9, 2013 07:28 PM

                        As of today it is a problem once again and I am no longer receiving notifications. Nothing has changed on my end.

                        1. re: Fowler
                          L.Nightshade Aug 9, 2013 09:44 PM

                          Me too, no notifications.

                          1. re: L.Nightshade
                            fldhkybnva Aug 10, 2013 12:01 AM

                            Me neither

                            1. re: fldhkybnva
                              kwass Aug 11, 2013 01:39 PM

                              Me 3. I've stopped getting notifications as well.

                            2. re: L.Nightshade
                              Jacquilynne Aug 10, 2013 12:03 AM

                              It looks like the last one I got was about 15 hours ago and there should have been several since then. This isn't something that's likely to be fixable on a weekend, but I'll let the Engineering team know.

                              1. re: Jacquilynne
                                fldhkybnva Aug 12, 2013 06:13 AM

                                Great, I'm still not getting any at all

                                1. re: Jacquilynne
                                  jrvedivici Aug 12, 2013 06:17 AM

                                  Just a FYI it's been hit or miss for me for a month or two now. I will go day's without them, then they will kick in and I get them. Like I said it's been that way a while now. I for one could care less just sharing for what it's worth.

                                  1. re: jrvedivici
                                    fldhkybnva Aug 12, 2013 07:45 AM

                                    Mine are back, thanks to the people behind the scenes who made that happen :)

                                    1. re: fldhkybnva
                                      jrvedivici Aug 12, 2013 08:09 AM

                                      Not for me, but again, I don't really care. ;-)

                                      1. re: jrvedivici
                                        DeborahL Aug 14, 2013 10:47 AM

                                        Hi jrvedivici, I think I've fixed notifications for you. Let us know if you still don't receive any.

                                        1. re: DeborahL
                                          jrvedivici Aug 15, 2013 01:42 PM

                                          Received them yesterday, nothing today. (But honestly if it takes any effort to try and fix them for me individually don't waste your time, I'm just too lazy to change my settings. It's ok if it stay's "broken" for me)

                                          1. re: jrvedivici
                                            DeborahL Aug 15, 2013 01:58 PM

                                            Hm, the original issue that I fixed isn't reoccurring, so that's very mysterious jrvedivici. Thanks for the update!

                    2. re: Fowler
                      meshane Aug 12, 2013 08:02 AM

                      Notifications should be up and running again. Sorry for the inconvenience everyone.

                      1. re: meshane
                        Fowler Aug 12, 2013 12:31 PM

                        Meshane, I see the notifications coming in now. Thanks for your help.

                        1. re: meshane
                          kwass Aug 12, 2013 12:32 PM

                          All fixed. Thank you so much!

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