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Design Changes Released on 3/14/13

Dave MP Mar 14, 2013 03:34 PM

Hi everyone,

There were two changes to design and functionality that were released today (March 14th, 2013) that I wanted to specifically mention on Site Talk:

1) Improved experience with posting and replying on IOS devices, thanks to wider fields and more precise zooming.

2) For logged-in users: The arrow that indicated when a discussion had been “updated” has been changed to a blue dot that appears to the left of a discussion title. Completely read discussions are still grayed out, while brand-new discussions will appear as normal, without any blue dot.

If anyone has any questions about these changes, feel free to ask them here.

Dave MP

  1. 512window Mar 21, 2013 01:44 PM

    Was part of this redesign to put new posts at the top of the list, rather than in the order they were submitted?

    If so, I think it's making things very hard to read. People are referring to posts that are further down in the list. I bet it's nice for people on phones to always see content, but looking at it on a website, it's just confusing.

    8 Replies
    1. re: 512window
      HillJ Mar 21, 2013 01:49 PM

      Would hitting the clock icon to the right side, top of the thread help reset things for you? Or checking your settings folder in your personal profile. Both worked for me earlier today.

      1. re: HillJ
        512window Mar 21, 2013 04:00 PM

        It seems to have done the trick. The real trick is whether it still works tomorrow. Thanks.

        1. re: 512window
          HillJ Mar 21, 2013 04:04 PM

          No problem. There's always hope :)

        2. re: HillJ
          Jay F Mar 21, 2013 04:49 PM

          All hitting the clock icon did for me was to instantly mark everything in a thread as "read," even though I hadn't read them.

          What was that supposed to be a fix for?

          1. re: Jay F
            HillJ Mar 21, 2013 04:58 PM

            Earlier today, a single new comment was posted at the top of the thread out of logical order and not connected to the comment it needed to be attached to to make sense.

            When I hit the clock it took that most recent post and moved it from the top of the thread to the place where it belonged in response to a fellow CH's comment. It was out of order before I did so.

            1. re: Jay F
              LindaWhit Mar 21, 2013 04:58 PM

              That definitely shouldn't have happened, Jay F. If you hover over the clock, it says "Click to sort by oldest/newest first." It's a toggle switch between the two.

              1. re: Jay F
                HillJ Mar 21, 2013 05:02 PM

                Maybe you hit the refresh button next to the clock and didn't realize it. Doing so would reset the thread as read.

                1. re: HillJ
                  Jay F Mar 21, 2013 08:50 PM

                  Okay, I did it again. It moved this little sequence of HillJ, LindaWhit, HillJ, Jay F up a bit, whereas they'd been at the bottom before.

                  Thanks to you both.

          2. ipsedixit Mar 19, 2013 08:52 PM

            Don't you guys get it, yet?

            If they do not break it, they cannot fix it.

            1 Reply
            1. re: ipsedixit
              escargot3 Mar 19, 2013 11:49 PM

              hey ipsedixit, ya mean, like "make work"...

            2. escargot3 Mar 19, 2013 08:29 PM

              Seems like there's been another change: replies to a post are collapsed and need to be/can be opened individually.

              I'm not sure why you are getting so fussy. It's a drag to have to open each one. Quite a nuissance -- and I'm not sure what it was you were trying to fix, but I find this new system annoyingly unnecessary.

              14 Replies
              1. re: escargot3
                Jay F Mar 19, 2013 08:36 PM

                I'm with escargot. Not one of these changes has improved a thing for me.

                Probably the worst aspect for me is no longer being able to see names and dates clearly. I responded to the wrong poster the other day. I mistook him for another poster who had the same purple initial circle, each with a different unreadable name in turquoise.

                If you go back to the old system while we are sleeping, I promise never to speak of this again.

                1. re: escargot3
                  Jacquilynne Mar 20, 2013 05:55 AM

                  As an existing user, this shouldn't have changed for you while you're logged in, but if it has, there's a setting in your profile (choose Settings and then Chowhound from the profile menus) that will allow you to change it back.

                  1. re: Jacquilynne
                    escargot3 Mar 20, 2013 11:26 AM

                    I followed your instructions, but the setting was already correct: to display all posts & replies.

                    The Chow programmers have gone overboard with their noodling -- perhaps out of boredom? or a need to justify their job?

                    1. re: escargot3
                      GH1618 Mar 20, 2013 11:39 AM

                      I don't agree with that. The site just gets better and better for me.

                      1. re: escargot3
                        Jacquilynne Mar 20, 2013 01:53 PM

                        Hrmm, that's odd then.

                        Just to make sure I'm understanding, are you referring to posts that look like first picture, where the top level replies are open but any further replies have to be open at the bottom right, or the second picture where all replies are showing but as a single line collapsed state? And are you definitely logged in while you're seeing posts in this state?

                        1. re: Jacquilynne
                          escargot3 Mar 20, 2013 10:21 PM

                          yes. seeing the replies as a single line collapsed state.
                          and yes. definitely logged in.

                          1. re: escargot3
                            Engineering Mar 21, 2013 09:20 AM

                            This is a stretch, but if you open your browser up in Safe Mode (no plugins / extensions / add-ons), are you still seeing this behavior?

                            1. re: Engineering
                              Jay F Mar 21, 2013 09:48 AM

                              How do you "open your browser up in Safe Mode"?

                              1. re: Jay F
                                Jacquilynne Mar 21, 2013 10:04 AM

                                Here are the instructions for Firefox: http://kb.mozillazine.org/Safe_mode#Windows

                                In Chrome, there isn't an explicit safe mode, but using an Incognito window does much the same thing:

                                I'm not sure there's an easy safe mode for IE, and trying to google it is giving me fits, but here's some instructions for turning off add-ons:


                            2. re: escargot3
                              Jacquilynne Mar 21, 2013 09:34 AM

                              Okay, I was misunderstanding what you are seeing when I made my first post.

                              The second situation -- one line per post on a grey background --is what threads should look like if you've read the thread before. Any new posts should be open. You shouldn't have to open posts you've previously seen individually, though, if you want to re-read the entire thread. There's a plus sign next to the number of replies just under the original post that expands all of the posts in one click.

                              I've attached a photo of it below; you'll probably need to click through to see the whole thing to actually see the button. If you're not seeing that plus-sign, it may be because you have an ad blocker running in your browser. We've had reports from some users that some ad blockers will block that button.

                              1. re: Jacquilynne
                                Jay F Mar 21, 2013 09:50 AM

                                Whenever I click on a picture and look at it, everything is a gray box when I return to the thread, i.e., as if I've already read everything, even though I haven't.

                                Consequently, I'm training myself to remember never to look at pics on chowhound.com.

                                1. re: Jay F
                                  Jacquilynne Mar 21, 2013 09:58 AM

                                  I know that feeling. I always open them in a new tab.

                                  1. re: Jay F
                                    LindaWhit Mar 21, 2013 11:17 AM

                                    Jay, I right-click on the photo(s) and open in a new tab if I want to see them better than in the thumbnail. That prevents the original thread from closing up to all gray.

                                    I learned that the first time I clicked the photo in a REALLY long and relatively new thread I had read halfway through. :-/

                                    1. re: LindaWhit
                                      Jay F Mar 21, 2013 02:10 PM

                                      Thank you, Linda and Jacquilynne.

                      2. angelo04 Mar 17, 2013 04:42 PM

                        Not to get off topic but I susoect my issue might be related to the new release. When browsing on my Android galaxy S3, if I click on a collapsed response in a thread it does not expand. Really weird

                        3 Replies
                        1. re: angelo04
                          Dave MP Mar 18, 2013 10:33 AM

                          I just tested things on a Galaxy S3 and didn't see any issues. I am able to expand collapsed responses just fine.

                          If you're only seeing problems since the last release, definitely make sure you log out of your account completely and then log back in. Let us know if you're still seeing problems

                          Dave MP

                          1. re: Dave MP
                            angelo04 Mar 18, 2013 02:18 PM

                            Logging out nad back in did the trick thanks

                            1. re: angelo04
                              Dave MP Mar 18, 2013 03:30 PM

                              Great, thanks for letting us know!

                        2. e
                          ellabee Mar 16, 2013 04:56 PM

                          Is there any location where there's an explanation of all the symbols, tools, and displays in the forums? Such as, for people who join a month from now, who won't easily find this or previous announcements of display changes.

                          2 Replies
                          1. re: ellabee
                            HillJ Mar 16, 2013 07:03 PM

                            What an excellent idea. There should be one page with all the navigational symbols and how to's posted in one place and a link thru Site Topics to read it all and save it for reference.

                            1. re: ellabee
                              LindaWhit Mar 18, 2013 01:33 PM

                              A FAQ page. Novel idea. :-)

                            2. drewskiSF Mar 15, 2013 01:29 PM

                              can you make the dot bigger?

                              and if you're taking a poll, i liked the arrow better.

                              1. John E. Mar 15, 2013 08:27 AM

                                Is there a particular reason WHY the red arrow was changed to a blue dot?

                                5 Replies
                                1. re: John E.
                                  lisavf Mar 15, 2013 10:15 AM

                                  I was going to ask this very question. Some changes I understand, but this seems to serve no purpose other than to confuse us. I can adapt to change, but constant change just disorients me and makes me work too hard on a site where I come to relax. You made the overhaul, now stick with it, please!

                                  1. re: lisavf
                                    MplsM ary Mar 15, 2013 11:11 AM

                                    And wouldn't the old-fashioned, but thoroughly understandable "New" be easier to understand?

                                    1. re: MplsM ary
                                      SnackHappy Mar 15, 2013 11:17 AM

                                      Yes, but since the site is now being designed for mobile devices, we'll have to adapt to all these little space-saving "improvements". Anyway, I'm done kvetching about this crap. I've come to expect bad design and erratic (pointless) changes from Chowhound. There's no point in complaining, they clearly have their own agenda.

                                      1. re: SnackHappy
                                        jen kalb Mar 16, 2013 12:41 PM

                                        I cant see begging for an arrow over a dot, personally. NEW would be worth fighting for since it doesnt require ESP to figure out what it means. So many of these changes - which are important to the user experience - mean nothing at all to people who are not religiously following site talk. I bet 95% or more of users will never have a clue about any ot these items.

                                        1. re: jen kalb
                                          Ruth Lafler Mar 16, 2013 02:23 PM

                                          I didn't like the arrow, but at least the placement of the arrow meant something (that clicking on the number of responses would take you to the first unread response. The blue dot on the margin doesn't suggest in any way how you're supposed to respond to it.

                                2. s
                                  small h Mar 14, 2013 06:48 PM

                                  <The arrow that indicated when a discussion had been “updated” has been changed to a blue dot >

                                  Hate. It looks like a burned pixel. But all the new "improvements" have made me remember the (blessedly) short-lived "been there, wanna go" nonsense, so I'm hopeful this, too, will go soon the way of the dodo. (Don't get me wrong - I'm a big fan of "first unread." Just not in blue dot form.)

                                  1 Reply
                                  1. re: small h
                                    small h Mar 15, 2013 09:56 AM

                                    Why not change the color of the number of replies from black to blue to indicate an updated thread?

                                  2. hannaone Mar 14, 2013 06:01 PM

                                    Since I never saw the arrow... The blue dot is noticeable, now I can easily see the threads errr discussions that I have visited.

                                    1. Ruth Lafler Mar 14, 2013 05:55 PM

                                      Blue dot *is* very tiny. Also, while I was not a fan of the arrow, at least it gave you some kind of indication what you should click on. Now there's a blue dot that supposed to tell you to click somewhere else?

                                      2 Replies
                                      1. re: Ruth Lafler
                                        masha Mar 14, 2013 06:19 PM

                                        I agree with Ruth. The blue dot is too inconspicuous and it's not at all intuitive what it is supposed,to signify. The arrow was better.

                                        1. re: masha
                                          GH1618 Mar 14, 2013 06:36 PM

                                          Intuitiveness only matters the first time you encounter it. And remember that some people had to ask what that arrow was for, as well. It should be inconspicuous, I think.

                                      2. HillJ Mar 14, 2013 05:47 PM

                                        That's a tiny little blue dot. If I noticed a link to this thread from another thread I wouldn't have even noticed it.

                                        1. deet13 Mar 14, 2013 05:21 PM

                                          My wife initially thought that the blue dot was some sort of weird Chowhound Easter egg that I had unlocked.

                                          She pestered me to click the blue dot, until I broke down and did it. When I clicked it, and nothing happened, she was a bit disappointed...

                                          That's ok though, I like it.

                                          1. g
                                            GH1618 Mar 14, 2013 05:10 PM

                                            I like the blue dot. It is much cleaner and easier than the arrow, largely because of its location.

                                            1. Samalicious Mar 14, 2013 04:01 PM

                                              Yay! Another week of complaining!

                                              1 Reply
                                              1. re: Samalicious
                                                SnackHappy Mar 14, 2013 06:18 PM


                                              2. s
                                                sandylc Mar 14, 2013 03:55 PM

                                                Are news posts not being emailed to us any longer?

                                                2 Replies
                                                1. re: sandylc
                                                  Jacquilynne Mar 14, 2013 04:05 PM

                                                  Check your email, I'll send you a message about this offline, as I think it's something in your registration data that's causing the issue.

                                                  1. re: Jacquilynne
                                                    sandylc Mar 15, 2013 11:02 AM


                                                2. Jay F Mar 14, 2013 03:53 PM

                                                  I am not enjoying the blue dot experience. If I (and others) still hate it in a week, will you please go back to whatever it replaced? Thanks.

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