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Feb 17, 2013 05:50 AM

Discounts on high end appliances

We are redoing our kitchen, our appliances are from varied manufacturers including thermador, miele, wolf and zephyr. We are purchasing them from a very well regarded dealer in the Atlanta area. I was wondering if prices are typically negotiable in this environment. Any insights would be much appreciated. Thank you.

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  1. Prices should be negotiable with high-end appliance dealers. All the more so if you're buying all your appliances in one transaction.

      1. Absolutely negotiate!

        What's more, appliances a re a commodity, I would ask every vendor in your delivery area to quote you a price on the appliances you want. Few appliance stores actually have their own service departments anymore so it really doesn't matter who you buy from.

        1. Many manufacturers now dictate the price. In our area none would waver because they risk losing their dealership. You can ask though and might negotiate getting something thrown in like delivery, installation, extended warranty or something like that. Some won't even do that. You can sometimes find a discounted floor model or a discount on the internet somewhere.

          4 Replies
          1. re: wekick

            I was going to say the same thing. When we needed a new washer, dryer and fridge we had no luck negotiating the price of each item that rang into the register but we got a number of other "discounts" when we agreed to buy them all the same place. We got free delivery, free set, free take away/disposal of the old appliances, free warranty upgrade, free first year maintenance visit. They threw in an extra water filter for the fridge, vent cleaner for the dryer and a ton of laundry detergent.

            My advice is to shop around for the best price but also the best customer service and service dept. Once you know you are getting a good value you can negotiate all the the other things.

            1. re: foodieX2

              Thanks... I think your instincts are correct, seems that there is not a lot of flexibility on price so I will focus on the extras. And incidentally, this dealer is renowned for their service, that by itself is not at all without value.

              1. re: rpnewton

                agree, especially when you buy high end which usually means high cost repairs. Having great service and a great service dept is worth its weight in gold.

                1. re: rpnewton

                  Agree. While our remodel company claimed that we'd get a discount when we gave their name, struck out on that. Mr. is quite a negotiator, and he got us all the freebies you mentioned, plus a few more. The base price remained the same, but we actually got nearly 20% in extras, and we had done good comparison shopping to know that those savings were real. Good luck!

            2. Saw the perfect jet tub at big box home improvement store for $3200. A special order. Went to local plumbing supply store and they would deliver same make and model to my door for $1800. Called the distributor for the state, and they would sell to anybody but it had to be shipped to a commercial address. Which is how I paid $900 and they put it in the back of my pickup at my real estate office.

              Everything is negotiable.

              2 Replies
              1. re: INDIANRIVERFL

                I think that is something that is more negotiable. Some things are marked up to mark down. Wolf is hard to get discounted. The closest we came was a dealer would very deeply discount a different brand floor model appliance if we bought the range from them too.

                It is surprising to hear of distributors selling around the dealer which is much different than competition, dealer to dealer. Not too many dealers will carry a product if you get burned by the distributor especially if you have done the work of promoting the product. Maybe they pay the big box store to place the product.

                1. re: wekick

                  It was a special order, and most people comfortable buying a tub at that price point do not normally haggle.

                  I have been selling real estate in this town for over 20 years. Everything is negotiable.