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Problems with "View Profile"...

RWCFoodie Feb 14, 2013 11:21 AM

I'm sorry if this has already been discussed but I didn't find anything with a quick look.

Starting yesterday when I click on my "View Profile" link the screen that comes up is approx 1/4 size of what I normally see. It's so tiny I can't read anything... The same thing happens if I use the Search function.

I haven't changed anything in my system, ISP or browser so I'm stumped about what is causing this.

Help!

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  1. DeborahL Feb 14, 2013 05:24 PM

    Hi RWCFoodie.

    It looks like you're using Windows (Windows 7 I think?) and Firefox. I'm unable to reproduce this issue on our end and I don't recall anyone else reporting this type of issue. First thing I'd suggest is clearing your cache. If it's still happening, could you attach a screen shot here? And does it happen every time you go to your profile page? What happens if you refresh the page?

    Thank you!

    1. Engineering Feb 15, 2013 11:05 AM

      It's possible that this is a browser zoom setting- your browser holds onto whatever your last zoom options were for a particular website. When on one of the zoomed-out pages, does pressing CTRL and 0 (zero) on your keyboard at the same time fix it?

      3 Replies
      1. re: Engineering
        RWCFoodie Feb 17, 2013 06:12 PM

        Tks Engineering: Yes, if I press CTRL and 0 (zero) it goes back to normal size... I'll check and see if it's a temp or permanent fix.

        1. re: RWCFoodie
          Engineering Feb 19, 2013 10:27 AM

          Should be. To explain a little further, in most browsers you can use CTRL and + and CTRL and - to increase or decrease the zoom on a given website. CTRL and 0 resets it. I'm not sure how CHOW got zoomed out for you, but I'm happy to hear it was a painless fix.

          1. re: Engineering
            RWCFoodie Feb 21, 2013 06:11 PM

            Yes, I've used the CTRL and + or - but had no idea that it would work in this instance... Tks

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