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Jan 13, 2013 10:27 AM

Zucker$$$$$ Bagels, OUCH!!!

We've been patiently awaiting the new Zucker's Bagels on Lex near Grand Central since Vic's Bagel Bar closed.
They opened last weekend and we got our usual Sunday morning bagel fix. The bagels were good but the staff needed a little more seasoning. I should not have to repeat my order 4X (no exaggeration) before the "order taker" gets it right. The order taker passes your order to the actual preparer who then passes it on to the cashier where I pay and then move over to the counter where I check to make sure it is correct. It wasn't (onion and garlic are not the same thing) so I returned it and they got it right on the second try. "Rookies!!" I thought I'd see if they got it together in a week.
The price of last weeks order seemed a little high so today we decided to to a detailed comparative analysis ( I know I need spellcheck) of Zucker's and Bagel Express across the street.
Bagel Express: Ordered a garlic bagel with scallion cream cheese, Nova and a little bit of onion on top. The counterman took the order and nailed it like Willy Mays catching a fly ball.
Zucker's: Same order, "OK you want an onion bagel with plain cream cheese and lox." Eagerly nodding her head and looking for approval. "No, garlic bagel, scallion cream cheese, Nova and onions on top." It was painful, like a Red Sox fan watching Bill Buckner field that easy grounder. We got it right after the third try.
The final analysis: The Zucker bagel was a tiny bit better with a crunchier crust and more garlic topping.
The Bagel Express bagel was a bit bigger.
Otherwise, quality was the same.
BUTTTTTTTTTTT: Bagel Express $7.57 and Zucker's $11.38.
WOW!!! Almost $4. more for Zucker.
What's up with that??? Who do they think they are, Starbucks?

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  1. Next weekend try the same order at Daniels and see the difference. Service is still confused but the bagels are excellent and the prices are more reasonable

    2 Replies
    1. re: princeofpork3

      We've been to Daniel's and we like their bagels. I can't imagine the same order at Daniel's would be cheaper then Bagel Express which is a bit closer to my apartment.

      1. re: Motosport

        OK, I went to Daniel's this morning and compared the same order (garlic bagel, scallion cream cheese, Nova and a little bit of onion) to Zucker and Bagel Express.
        Zucker's $11.38
        Daniel's $9.95
        Bagel Express $7.57
        Daniel's makes an excellent bagel but it was the smallest of the three with the least amount of coating. It cost more than Bagel Express but less than Zucker's.
        I like Ess-A-Bagel the best. Tal is a close second. Neither are convenient to Murray Hill. Such is life!

    2. I posted about my visit to Zucker's yesterday on another thread. Also experienced good food and poor service (they screwed up my order too). Willing to overlook service for now since it just opened.

      I also thought prices seemed high but was attributing that to never really paying attention to bagel prices in the past!

      1. Not impressed with this place, which is depressing because there is no where to get a decent bagel on the east side of grand central. Service is terrible and confusing (do you really need to order just a coffee in the rear of the store?)

        Also, I don't think they make their bagels fresh throughout the day. I asked for a hot bagel around 9 am (not toasted, hot, as in straight out of the oven). They said all bagels were made in the morning. Boo.

        1 Reply
        1. re: jon

          There is nothing better than a fresh out of the oven bagel.
          FYI: I get my triple espresso fix at Dunkin next door.
          I was stunned at the prices at Zucker's. Too bad. I was looking for an alternative to the hike up to Ess-A-Bagel.

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