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Unfortunate Brunch at Table17 - Is this the new norm?

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My SO and I had a unfortunate and strange brunch experience at Table17 this morning. It had been a couple of months since my last visit, so I'm wondering if this type of service is the norm now?

I had a craving for their Cuban sandwich so we headed over for a late brunch around 12:30pm. Already walking in I knew what I was ordering, but when I saw the side rosties being delivered to the table next to us I wondered if I could replace my fries or salad with a rostie instead. The answer was a flat out "no". I asked "Not even for a surcharge?" Again, the answer was a straight "no, it's not possible". Now, I have to explain that rostie is listed along with fries and salad in the sides section, all for the same price. But for whatever reason there was no way this could be an option, even for a charge.

My SO was eager to try the Cuban but despite trying over the years just can't get on board with mustard and asked for it sans mustard. Again, we were met with a "no". Apparently all sandwiches are pre-made and there was absolutely no way they could whip up a new sandwich, sans mustard. I understand pre-making items is a standard approach to cope with busy times but you're telling me there is no meat, cheese, bread in the kitchen that could produce a custom sandwich? I have to mention that the restaurant was about 1/5 full at this point.... Not exactly bustling.

Has anyone had similar experiences there lately? It seems like a strange attitude to take when there are countless other brunch restaurants along the Queen East strip to chose from.

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  1. It does seem strange indeed.