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Changes to Design on Tuesday, Dec 11

mudaba Dec 11, 2012 03:27 PM

Hello everyone,

We wanted to let you know about the changes we've made today in direct response to your feedback about the new design.

1. We fixed the edit bug that was sometimes preventing people from editing their posts during the two hour edit window.

2. We fixed a bug that was incorrectly stating the times since people posted on threads.

3. We fixed a bug that was causing some user avatars not to show up on threads.

4. We darkened the text on the threads and lightened the background of posts so that there is more contrast for readers.

5. We adjusted the color of the text on collapsed replies for contrast sake.

6. We fixed the bug in collapsed threads that was leading to profile pages.

7. We fixed a bug that was causing the edit text on mobile devices to appear too small.

There will be more changes coming tomorrow, so stay posted!

Meredith

  1. Robin Joy Dec 14, 2012 09:55 AM

    What was wrong with the previous design please?

    "Change and decay in all around I see."

    1. GIOny Dec 13, 2012 01:02 PM

      I still don't have my avatar. Many on the boards don't have them. Are they still working on it?

      1 Reply
      1. re: GIOny
        meshane Dec 13, 2012 01:15 PM

        Avatars are currently only displayed on the original post and replies directly to the original post, which is why your avatar is showing up here. If you're not seeing your avatar here then we have some other problem. Please let me know if that's the case.

      2. tanuki soup Dec 13, 2012 03:31 AM

        Thank you ! The site looks much, much better now.

        1. John E. Dec 12, 2012 07:13 PM

          Ok, I'm getting used to the new look. I'm on the mobil site. I get that the magnifying glass (upper right) is for a searching. What are the star and MY used for?

          4 Replies
          1. re: John E.
            DeborahL Dec 13, 2012 12:58 PM

            Hi John E.

            The star button is to save a category or a discussion to your profile.

            The MY button will take you to your list of saved categories. (You can also find them in the mobile drawer--the red square with three horizontal white lines in it at the top left).

            Hope that helps!

            1. re: DeborahL
              t
              travelmad478 Dec 14, 2012 04:51 AM

              OK. I've said this already twice and now I can say it again, with examples:

              If users can't understand the symbols, and if the usage of the site is not intuitive, THE DESIGNERS DID A BAD JOB.

              Here DeborahL has to explain three separate mysterious symbols/icons to John E. What's the star button? What does "MY" mean? What on earth is the "mobile drawer," for God's sake?

              Does anyone at CH actually understand that having to provide an instruction manual for a website is a sign that things are very, very wrong?

              Good Lord.

              1. re: travelmad478
                davis_sq_pro Dec 14, 2012 09:51 AM

                Oh come on, you don't know what The Mobile Drawer is?!? I thought everyone had one. It's tucked away under your Mobile Counter Top, and you can fill it with your Mobile Stuff. But be careful, or it will become a Mobile Junk Drawer, and we all know how unwieldy those can become! (If that happens, the icon will become a red square with only TWO horizontal white lines in it at the top left, in order to indicate a sense of discord and help you understand that there's something wrong with the universe. Because clearly the first thing you'd think of in that case is a red square with two horizontal white lines in it at the top left.)

                1. re: travelmad478
                  Melanie Wong Dec 14, 2012 07:29 PM

                  Here's another rendering of the red mobile drawer. :)
                  http://img.directindustry.com/images_...

            2. EM23 Dec 12, 2012 02:19 PM

              I do like the preview line on the collapsed comments. This helps give context to new replies, and saves us from reading every “+1” and all the personal comments people post.

              As for change #4 - while the contrast on posts has improved today, it is still not optimal – it is almost as if a fine dust is covering the screen. Please consider going to a white background. As is, it is still too hard on the eyes.

              The small number of topics per page is a real annoyance for me. I don’t read all the boards everyday, so now checking back on 4 pages worth of Home Cooking topics means checking back 7 or 8 pages. I can’t be bothered. I suspect that this is not going to be changed as it is probably tied to ad revenue.

              1. Caroline1 Dec 12, 2012 02:09 PM

                Wow! I miss a day, and when I come back, somebody has moved all of the furniture! Mudaba, you and your crew do incredible things. Thank you! For now, it seems like too much white space, but I'm sure I'll adjust in time. Meanwhile, I'll just try to pay closer attention to how the furniture is arranged, and try not to bump into things. Thank you! '-)

                1. anonymoose Dec 12, 2012 10:11 AM

                  The contrast is much better, thank you!

                  Like some others, I did notice that I am still having problems with looking at the site for longer periods of time. At first it was fine, but when reading the replies to this post for longer than a couple of minutes my eyes started to need breaks from the computer screen and I think I'm starting to get a headache. The colour tweaks could definitely use more work and mix of giant and tiny font sizes don't help.

                  1. LNG212 Dec 12, 2012 09:39 AM

                    Meredith -
                    Thanks for those changes. I'm finding the colors much more easily read today. I'm not so much bothered by the font size as others.

                    Four comments :
                    1) When reading a really long thread, one gets to the bottom and there is no way to reply to the original post. One has to go all the way back to the top to do so. This change seems a little weird to me. Why eliminate that button from the previous iteration?

                    2) I too miss the "new" icon. To me, it was a much more apparent demonstration that there was something else for me to read. I am still getting confused about which grey is the one I have read or not read.

                    3) I do like the little arrow next to the replies number. I like knowing that I already started reading that thread rather than it being an entirely new one.

                    4) Put me in the camp that likes the abbreviated text appearing with the collapsed "already read" posts. It helps to follow the discussion better, especially if someone is posting long after I've read the original comment.

                    2 Replies
                    1. re: LNG212
                      HillJ Dec 12, 2012 09:43 AM

                      Put me in the camp that likes the abbreviated text appearing with the collapsed "already read" posts. It helps to follow the discussion better, especially if someone is posting long after I've read the original comment.
                      ~~
                      Now that there is a font color change the abbreviated text IS much easier to read and does keep the conversation flow much easier to ascertain.

                      1. re: LNG212
                        j
                        jcattles Dec 13, 2012 07:44 AM

                        Agree with every point you made.

                      2. a
                        antennastoheaven Dec 12, 2012 08:35 AM

                        thank you! the contrast is better (#4 & #5), though i still think it could use tweaking.

                        i do want to echo what some of the other commenters noted about the textured background - i am not a fan. with all of the multitude of grays already going on in the site design, the texture adds more visual noise interference. Also, it reminds me of waaay back in the mid-90s when everyone was on geocities staking their claim to the interwebs on pages with repeating textured backgrounds and under construction graphics. :D

                        The Trending Now section on the right of the page presents some design problems (i'm on IE 7 and can't upgrade) - the dotted dividers between the topics look like tiny vibrating white dots, likely due to the super-narrow width of the divider and the textured background it sits on. The dividers don't "read" well and probably should be eliminated. Also, the white text "front burner talk about food and restaurants" at the bottom of the section doesn't align completely with the red banner behind it, causing part of the text to hang off the right side and disappear into the background. As with the textured background, this makes me think of the bad ol' days of web design, when people used Front Page to generate buttons and didn't size or position the text appropriately relative to the graphic, resulting in text sorta drifting off the button. It looks unprofessional.

                        Thank you for addressing the feedback, team! Like everyone else, I am still hardcore rooting for changes in font size, better fonts for non- iPhone/iPad users, and more topics per page, pleeeeeeeeeeeease.

                        1. davis_sq_pro Dec 12, 2012 07:20 AM

                          I'm still having trouble figuring out which threads have unread posts. I just looked at the Site Talk board ("category?") and all of the threads were gray, even though I'd recently read some of them. I had trouble figuring out whether I was looking at a cached version or whether I was seeing the lighter gray "read" color instead of the darker gray "unread" color. It's just not at all intuitive unless there happens to be a mix of threads on the screen. Please bring back an icon.

                          25 Replies
                          1. re: davis_sq_pro
                            m
                            magic Dec 12, 2012 07:37 AM

                            "NEW" "NEW" "NEW"!

                            1. re: davis_sq_pro
                              mudaba Dec 12, 2012 09:22 AM

                              Hi davis_sq_pro,

                              I want to make sure you're clear on how it works: darker grey background = already read all of the discussion. Lighter grey background with bold title = something new to read. If you see an arrow next to the reply count on a lighter grey background, that means that there is an update to the partially read discussion. No arrow means that discussion is completely unread. This is added information in this design change. In the past, there was only a new flag, whether or not it was a totally new discussion or a partially read discussion.

                              It sounds to me like you were seeing that you had read most of the threads on Site Talk. It may take a little time to get used to the change from icon to color. The goal is to convey lots of information about what is there to read at a glance.

                              Meredith

                              1. re: mudaba
                                LindaWhit Dec 12, 2012 09:50 AM

                                And yet users continue to say that the dark grey/light grey is NOT a good way to convey what's been read and what hasn't. The NEW! icon was simple, easy, and stood out.

                                The two shades of grey do NOT stand out. And continues to make it difficult to read.

                                1. re: LindaWhit
                                  g
                                  GH1618 Dec 12, 2012 02:10 PM

                                  The dark/light shading works well for me.

                                  1. re: GH1618
                                    HillJ Dec 12, 2012 02:22 PM

                                    Tell me is it dark grey or black? I'm seeing a light grey for older comments and black for new comments as I go thru a thread.

                                    1. re: HillJ
                                      melpy Dec 13, 2012 03:05 AM

                                      It seems different on desktop vs other platforms. iPhone is great, PC with Firefox or IE was lousy. Not enough contrast.

                                2. re: mudaba
                                  davis_sq_pro Dec 12, 2012 09:54 AM

                                  Yes, I know that's what you're going for. The point is, it doesn't work. It's not intuitive. Faced with a screen full of threads with unread messages, I was not sure which color -- the lighter or the darker -- I happened to be looking at. I had to click on a thread to figure it out.

                                  And the fact that you're now explaining it to me is further evidence. A good UI should not require explanation, or any getting used to. It should just work. (By the way, I'll appeal to my own authority: I am a professional software engineer, specialized in Human-Computer Interaction in school, and created my first Web page in 1994. I dare say that if I'm having this much trouble, your average user is also going to have plenty of issues.)

                                  1. re: mudaba
                                    t
                                    travelmad478 Dec 12, 2012 09:57 AM

                                    I said this on the other (500+ post) thread and I will say it again:

                                    If you have to explain over and over how to use the website, what symbols mean, what various shades of gray mean, etc., then THE DESIGNERS DID A BAD JOB. I'm not sure why this is so hard for the Chow team to internalize.

                                    A good website is an intuitive, pleasant-to-read website. The new version of CH is neither.

                                    1. re: travelmad478
                                      Ruth Lafler Dec 12, 2012 12:10 PM

                                      I agree. Especially if you want to appeal to casual users of the site who aren't going to take the time to read the instructions or watch a three-minute video. I just don't see how you gain any functionality by replacing the word "new" with an arrow, especially an arrow that looks like the one commonly used in the same context to mean "reload."

                                      Gray, for some reason, seems to be the trendy color (although IIRC there were a lot of complaints about the color scheme of the last redesign). I think it's supposed to be kind of "industrial design chic." They just repainted our offices several shades of gray -- it's depressing and makes everything look dingy. Same with chowhound.

                                      1. re: Ruth Lafler
                                        Dave MP Dec 12, 2012 01:59 PM

                                        The arrow is not replacing the word "new" - if a discussion is bold, it's "new", and if it's not bold, it has been read.

                                        The arrow adds something more than what was on the original design....if you see it, it means it's a discussion that you have read a portion of before, but has a new update.

                                        1. re: Dave MP
                                          LindaWhit Dec 12, 2012 02:08 PM

                                          So this means that the arrow is staying and you will *not* be bringing back the more intuitive, visible, and representative "NEW!" picture?

                                          1. re: Dave MP
                                            Ruth Lafler Dec 12, 2012 02:44 PM

                                            You may have defined it that way, but it's not intuitive. When I see that arrow I think "reload." Sure, I can learn to assign a different meaning to it, but a casual user isn't going to think "oh, that arrow that looks like reload really means there's a new post." What is the advantage of using an ambiguous symbol over an unambiguous three-letter word? Or at the very least, a symbol that doesn't already have a meaning in the context of browser usage.

                                            1. re: Ruth Lafler
                                              davis_sq_pro Dec 12, 2012 02:59 PM

                                              Another thing about that arrow is that the eye is not drawn to it. An icon is of no use if it's not going to be noticed.

                                              The eye -- for native readers of left-to-right languages -- tends to scan along the left. (Go figure.) So in this case said icon should be there -- along the left, where the eye can scan down and find it. Not embedded in the middle where most readers wouldn't naturally tend to look.

                                              This is made worse by the fact that the icon is black on gray, so it doesn't draw attention to itself.

                                              1. re: davis_sq_pro
                                                g
                                                GH1618 Dec 12, 2012 03:04 PM

                                                No, because the "Replies" column is aligned. The arrow is on the left of that column, so scanning down for it is easy.

                                                1. re: davis_sq_pro
                                                  LindaWhit Dec 12, 2012 04:24 PM

                                                  EXACTLY, d_sq_pro. The arrow does *nothing* to attract the end to it. When the NEW button was to the left of the posts, it was visible. The arrow means absolutely nothing - as Ruth has stated, it indicates a "reload" in standard online parlance, not that there is a new post.

                                              2. re: Dave MP
                                                davis_sq_pro Dec 12, 2012 03:01 PM

                                                What does the "two page" icon mean? (I'm not sure what else to call it. Looks like two pages stacked on top of one another, appears after the reply count for some threads, and has no meaning that I can fathom or discern from context, reply count, or any other pattern.)

                                                1. re: davis_sq_pro
                                                  d
                                                  donovt Dec 12, 2012 03:03 PM

                                                  I think it means that there have been photos uploaded to the thread. I'm not 100% sure, but I think I read that somewhere in one of these threads.

                                                  1. re: davis_sq_pro
                                                    HillJ Dec 12, 2012 03:03 PM

                                                    I thought that icon was to alert CH's when there are photo attachments.

                                                    1. re: HillJ
                                                      mudaba Dec 12, 2012 03:12 PM

                                                      That's right. It shows if there is a photo anywhere in the discussion if it appears in the "replies" category, and if the most recent post has a photo, the icon appears in the "latest reply" category as well.

                                                      1. re: mudaba
                                                        HillJ Dec 12, 2012 03:13 PM

                                                        ah, good to know the subtle category uses.

                                                        1. re: mudaba
                                                          davis_sq_pro Dec 12, 2012 04:18 PM

                                                          Okay, thanks for the clarification. I'm not sure why anyone would want to know that but I guess you had a good use case in mind :-)

                                                          1. re: mudaba
                                                            LindaWhit Dec 12, 2012 04:27 PM

                                                            Yet again - not something that is "natural" to know. And the majority of users aren't going to watch a video to know this.

                                                            The changes made are completely non-intuitive to long-time users. And yet your design team seems intent on forcing it on us without having actually run it past those long-time users. Despite the repeated statement that you tested this new product, no one has come forward saying they were part of the testing. :-/

                                                  2. re: travelmad478
                                                    g
                                                    GH1618 Dec 12, 2012 02:13 PM

                                                    I find it intuitive and easy-to-read.

                                                  3. re: mudaba
                                                    DiningDiva Dec 12, 2012 11:21 AM

                                                    50 shades of gray may be a popular book, but it doesn't work in web design. It is not clear, nor is it intuitive which threads are new and which are not. If unread threads were in, say, green (for go) and the already read threads with no new posts were in, say, red (for stop) that would work better than gray and grayer. Aside from looking like perpetual Christmas, at least it would be intuitive.

                                                    The eye is one of the slowest organs in the body and you're asking it to do things that are not instinctive or distinctive. All we're asking for is greater distinction between the unread threads w/or w/out new posts and those that have already been read, or that don't have new comments.

                                                    1. re: DiningDiva
                                                      t
                                                      travelmad478 Dec 12, 2012 11:29 AM

                                                      > All we're asking for is greater distinction between the unread threads w/or w/out new posts and those that have already been read

                                                      Actually, I'm asking for a lot more than that. I'm asking for a website that doesn't require me to read an instruction manual (after which I'd still have to tape a cheat sheet of the meanings of symbols and colors to my monitor). I'm asking for font sizes that don't force your eye to refocus for every second word. I'm asking for pages that have an appropriate content/white space ratio. I'm asking for unified fonts for reading, typing comments, editing comments, and everything else. Et cetera, et cetera.

                                                2. davis_sq_pro Dec 12, 2012 07:16 AM

                                                  It definitely looks significantly better. But it's far from perfect and I'm confused as to why you wouldn't skin Chowhound to look just like Chow. That part of the site has a clean, simple, and highly accessible design. (Read: black on white text. No overuse of gray.)

                                                  Besides which, it's confusing to users and overall branding when you have two different parts of a site with an inconsistent look and feel. This is a big mistake that lots of sites used to make -- and if you look at any major and successful site you'll be hard pressed to find it today. The lesson has been learned.

                                                  1. LindaWhit Dec 12, 2012 06:17 AM

                                                    Thank you for #4. Having a close-to-white text box for unread posts is much more helpful, but it could be lightened even further for easier readability.

                                                    I still dislike the slightly stippled gray background in the blank areas surrounding the comments. As someone else said, it seems as if there is dust on my monitor's screen.

                                                    The "reply text" really needs to be sized up at least 2 pts. Having the original reply be Times New Roman (at least it seems to be to me) in 8 pt font, and then having an edited text box be Courier 10 is most bizarre. One or the other - not both. Standardizing the font size *and* font itself on all replies would be helpful.

                                                    14 Replies
                                                    1. re: LindaWhit
                                                      b
                                                      barryg Dec 12, 2012 06:28 AM

                                                      They actually have the edit font set to Lucida Grand, a san-serif font. Macs, iPhones and iPads have this installed by default but most PCs do not, so the browser defaults back to Times Roman. It would be very simple for them to add a fall-back to a similar font that PCs will have installed.

                                                      Kind of weird that the site was "beta tested" only on Macs and iPhones and iPads. Actually given that design flexibility for desktop/laptop monitors wasn't even considered makes me wonder if it was only tested on iPad and iPhone. The reality is that we are the beta testers. Oh well, they are fixing the big issues now.

                                                      1. re: barryg
                                                        LindaWhit Dec 12, 2012 06:30 AM

                                                        Yet again, standardizing the font *across the board* would be helpful. EVERYONE has Courier. It's an easily readable font. TNR at 8 pt. size is *not* easily readable.

                                                        1. re: LindaWhit
                                                          b
                                                          barryg Dec 12, 2012 06:34 AM

                                                          Dunno about Courier... they just need to set the fallback to, at least, generic sans-serif. This is a CSS bug.

                                                          1. re: LindaWhit
                                                            melpy Dec 12, 2012 09:32 AM

                                                            Courier is not easy to read.

                                                            1. re: melpy
                                                              LindaWhit Dec 12, 2012 09:47 AM

                                                              Courier 10 a damn sight easier than Times New Roman 8 point size. :-/

                                                              1. re: melpy
                                                                Ruth Lafler Dec 12, 2012 12:03 PM

                                                                I disagree -- Courier is extremely easy to read. As a professional proofreader, I'm not a fan of sans serif type -- too easy to mistake letters for each other.

                                                            2. re: barryg
                                                              m
                                                              magic Dec 12, 2012 06:52 AM

                                                              The new site was beta tested only on Apple devices???!

                                                              What?!?!? For real???

                                                              1. re: magic
                                                                d
                                                                donovt Dec 12, 2012 06:53 AM

                                                                Nobody from Chow has said that from what I've seen.

                                                                1. re: donovt
                                                                  m
                                                                  magic Dec 12, 2012 06:55 AM

                                                                  Ditto. That's quite a comment to make! And I hope/suspect not true.

                                                                  1. re: magic
                                                                    d
                                                                    donovt Dec 12, 2012 06:59 AM

                                                                    As problematic as the redesign has been, that would be too major of a misstep to believe it is true.

                                                                2. re: magic
                                                                  b
                                                                  barryg Dec 12, 2012 06:56 AM

                                                                  Don't know but considering the obvious issues on PCs and Android devices it seems that way. Not surprising given the SF foodie bubble the editors sometimes seem to live in.

                                                                  1. re: barryg
                                                                    d
                                                                    donovt Dec 12, 2012 07:01 AM

                                                                    For the record, I use a Mac and have the same issues as everyone else. Although I have to admit I think it works quite well on my iPhone and iPad.

                                                                    1. re: donovt
                                                                      JoanN Dec 12, 2012 07:10 AM

                                                                      Don't know about you, but I never had the problem on Mac with the too small serif font in the reply box. Thanks, barryg, for the explanation of why that was happening.

                                                                      1. re: JoanN
                                                                        d
                                                                        donovt Dec 12, 2012 08:01 AM

                                                                        I don't know if it was serif, but it was too small.

                                                            3. b
                                                              barryg Dec 12, 2012 05:47 AM

                                                              Contrast is a huge improvement. Hope you can fix Android which is still very painful to use.

                                                              1. r
                                                                ramenbound Dec 11, 2012 10:56 PM

                                                                Loving the quick response time and I share everyone else's thankfulness for this but the new site layout, despite some of the added features, is still a step backward in my view.

                                                                1. r
                                                                  ramenbound Dec 11, 2012 10:52 PM

                                                                  If you really want to get with the times, please add a 'display density' pulldown like Gmail. Also, a 'view in old ChowHound format' option would be great. There was little wrong with that and seemingly everything wrong with this one. C'mon guys.

                                                                  1. enbell Dec 11, 2012 10:48 PM

                                                                    I am just getting aquatinted with the changes but appreciate the fluidity of the redesign and engineering's response to our feedback

                                                                    1. meatn3 Dec 11, 2012 09:58 PM

                                                                      Things I like:

                                                                      I like how the avatars are round and a bit larger. Not sure why I like this, just feels friendlier in a Betty Crocker sort of way.
                                                                      I like how the first line of the reply's appear in the collapsed portion of a thread I've read in the past.
                                                                      I 'm finding many of the changes are intuitive to my thought process.

                                                                      Things I'm not nuts about:

                                                                      The initial page which occurs for categories and for when you click your "name" just feels uninviting/
                                                                      The font size is very hard to read when typing in the reply box.
                                                                      Color change has improved but still needs work.

                                                                      You guys are gluttons for punishment bringing this out during this time of year!

                                                                      2 Replies
                                                                      1. re: meatn3
                                                                        mudaba Dec 12, 2012 09:26 AM

                                                                        Thanks for your feedback, meatn3, and for telling us about what you both liked and didn't like. There will be more changes in the next couple of days which will hopefully address some of the points you mention.

                                                                        Meredith

                                                                        1. re: mudaba
                                                                          meatn3 Dec 12, 2012 04:45 PM

                                                                          :-))

                                                                          I threw my little hissy fit a few days ago...trying to keep the evil twin firmly under my control!

                                                                      2. Glencora Dec 11, 2012 09:01 PM

                                                                        Thanks. It's a lot easier on the eyes now. I appreciate your responsiveness!

                                                                        1. g
                                                                          GH1618 Dec 11, 2012 07:57 PM

                                                                          Thanks. I'm comfortable with the new format, and am confident that you will be making corrections and improvements from time to time.

                                                                          1. Ruth Lafler Dec 11, 2012 07:20 PM

                                                                            When I pulled chowhound up this morning at work I thought you had fixed the excessive white space (or gray space) on the left side of the page, but it turns out it looks different in different versions of Chrome. Weird.

                                                                            3 Replies
                                                                            1. re: Ruth Lafler
                                                                              l
                                                                              lcool Dec 12, 2012 06:26 AM

                                                                              Same here,CHROME in three devices ,and looks different in all three

                                                                              WEIRD

                                                                              1. re: lcool
                                                                                Ruth Lafler Dec 12, 2012 12:12 PM

                                                                                I should note that the two platforms are a desktop and a laptop -- they shouldn't look that different. On my desktop it looks good (i.e. no excess gray space on the left side) in both IE and Chrome, so I'm guessing it's an OS issue.

                                                                                1. re: Ruth Lafler
                                                                                  l
                                                                                  lcool Dec 13, 2012 07:33 AM

                                                                                  I still have a difference,only two,down from three.
                                                                                  1 laptop & 1 desktop same
                                                                                  1 laptop different

                                                                                  Weird still works.Still,so far clueless as to why.I really had thought and have since checked "my tools" if you will to find a why.So far I can't find the why.
                                                                                  Now I sort of wish my knowledge,learning curve included a bit more,re computers.CH,the new has really tested me and wedded habits.In not such a good way so far.

                                                                            2. Breadcrumbs Dec 11, 2012 05:47 PM

                                                                              I appreciate that you are addressing some of the feedback/bugs.

                                                                              I'm disappointed that, in your estimation, the contrast issue has been fixed. This site still hurts my eyes. I don't have any vision issues and don't require glasses. I don't have this issue on any other site.

                                                                              It's disheartening to know I won't be able to use this site. I do feel that the site is taking on a strategic direction that isn't aligned with the interests of members who use laptops or desktops. I know you're not saying this but your actions are speaking volumes. As I said in a thread prior to the "upgrade", I feel this strategy underestimates the value of the folks who invest their time posting here.

                                                                              http://chowhound.chow.com/topics/8806...

                                                                              Don't misinterpret my feedback, I love my mobile devices as much as anyone but for the type of contributions I want to make in a forum such as this, mobile devices aren't practical for typing lengthy reviews etc.

                                                                              I respect that you intend to make further changes, I'll check in to see what transpires. For now, I'll post a quick note to the Home Cooking thread and take a break...honestly, my eyes can't take it. Such a shame.

                                                                              10 Replies
                                                                              1. re: Breadcrumbs
                                                                                mcf Dec 11, 2012 06:31 PM

                                                                                I'm still having considerable reading discomfort, too. I don't know if the font is too slight, the background has too much glare or it's the overall starkness and brightness but visually, the site is terribly unpleasant and quite literally uncomfortable to use.

                                                                                I'm not resistant to changes as a rule, but the visual part of these changes feel so harsh and uncomfortable, I'm starting to feel like I'm going to end up not showing up as much, unless I find some sunglasses or other form of visual aid that makes it bearable. It's really that bad. Maybe all the engineering folks are young and some of us have very different visual experiences?

                                                                                This is really kind of heartbreaking; I love CH.

                                                                                1. re: mcf
                                                                                  Jpan99 Dec 12, 2012 09:52 AM

                                                                                  "I'm still having considerable reading discomfort, too."

                                                                                  Yes, I agree. While it does look a bit better my eyes are still having problems. I used to spend a lot of time browsing now I can't take more than a couple of minutes before my eyes hurt. Too bad, I loved using this site but I don't like the way my eyes feel so can't spend much time here any longer.

                                                                                  1. re: Jpan99
                                                                                    j
                                                                                    jcattles Dec 13, 2012 07:19 AM

                                                                                    I agree, after a couple of minutes, I physically feel like I could throw up. My eyes hurt and I have to walk away from my computer for bit.

                                                                                    1. re: jcattles
                                                                                      jgg13 Dec 13, 2012 12:43 PM

                                                                                      This is still bothering me.

                                                                                      I have never seen this effect with any website, ever. It's akin to having the old 60hz monitors - causes some eyestrain and quickly builds up to nausea.

                                                                                      I only log on here now to see if they've changed anything.

                                                                                      1. re: jgg13
                                                                                        Jpan99 Dec 13, 2012 03:34 PM

                                                                                        I'm with you. I've never experienced anything like this before. I'm sure there is just a certain population that this has an affect on. If you are prone to sea sickness, motion sickness etc., which I am, you probably feel sick here too. I don't really understand it but you can't deny the sick feeling you get. I keep coming back to see if they make changes and even though they say they are I still can't look at the site for more than a couple of minutes without experience dizziness and nausea. Not exactly a great marketing plan to make your users sick!

                                                                                        1. re: Jpan99
                                                                                          b
                                                                                          barryg Dec 15, 2012 07:45 AM

                                                                                          The new higher contrast doesnt help, if anything there is too much contrast now. Something about the design is very off and while it doesnt make me sick it is very unappealing and I am visiting much less.

                                                                                          The mobile design is an improvement... why they didn't just fix mobile while keeping desktop the same I do not understand.

                                                                                2. re: Breadcrumbs
                                                                                  Steve Green Dec 11, 2012 07:18 PM

                                                                                  Exactly. Still too hard to read, with the small type. And posting, it's even worse with the tiny serif font. And yes, even harder to use on mobile devices than before.

                                                                                  And on the collapsed posts, not enough contrast for readability. I understand wanting to make them look different from open posts, but they still need to be readable. The gray background is fine for differentiation, but the type needs to be a bit darker.

                                                                                  Anyway, I'm gone for now at least. Too hard to read what I'm posting. Sheesh.

                                                                                  ...OK, yet another font when editing one's post. At least the Courier is a bit easier to read.

                                                                                  Hey! Where's my avatar?

                                                                                  1. re: Steve Green
                                                                                    LindaWhit Dec 12, 2012 06:19 AM

                                                                                    Right now, there are no avatars on any replies to a reply to the original post. (Make sense?) Hopefully this gets fixed.

                                                                                  2. re: Breadcrumbs
                                                                                    jgg13 Dec 12, 2012 07:14 AM

                                                                                    I'm still having the same issue. It's not as bad as it was, but it still takes its toll after a few minutes.

                                                                                    1. re: Breadcrumbs
                                                                                      mariacarmen Dec 14, 2012 09:36 AM

                                                                                      very much in agreement with all of this.

                                                                                    2. juliejulez Dec 11, 2012 04:26 PM

                                                                                      Thanks Meredith! The new font color is much better. It's amazing what a difference even a slight tweak can do :)

                                                                                      1. Ruth Lafler Dec 11, 2012 04:07 PM

                                                                                        Much better. It's still a little too gray, and the texture/speckle effect makes me think my monitor is dirty.

                                                                                        5 Replies
                                                                                        1. re: Ruth Lafler
                                                                                          John E. Dec 11, 2012 04:20 PM

                                                                                          I'm replying to you Ruth because when I hit reply to Meredith, nothing happened.

                                                                                          The mobil site still shows all of my thread on my profile page as having new posts and when I open the thread there are no new posts and every post is opened up. I hope this is one of the items being worked on. (Just think how nice December would be at Chow central if they undertook this change when things were already worked out).

                                                                                          1. re: John E.
                                                                                            The Dairy Queen Dec 11, 2012 04:22 PM

                                                                                            I don't think you're supposed to hit "reply" to Meredith (the OP)--I think you just start typing in the "reply" box. When you're done typing your reply, click the "reply" button to post.

                                                                                            Try it!

                                                                                            ~TDQ

                                                                                            1. re: The Dairy Queen
                                                                                              Ruth Lafler Dec 11, 2012 05:03 PM

                                                                                              Right. At the bottom of the post there's a text box, with a big blue "Reply" button next to it. I have to say, though, that I still have to consciously remember that.

                                                                                              1. re: Ruth Lafler
                                                                                                The Dairy Queen Dec 11, 2012 05:04 PM

                                                                                                Yeah, I'm not used to it either...

                                                                                                ~TDQ

                                                                                              2. re: The Dairy Queen
                                                                                                John E. Dec 11, 2012 07:52 PM

                                                                                                Her reply button is in the same place your reply button is. Although I'm on a mobil device and it was not working. While there have been improvements, I've never seen a more messed up webpage/bulletin board 'upgrade'.

                                                                                          2. c
                                                                                            Chimayo Joe Dec 11, 2012 03:55 PM

                                                                                            4. We darkened the text on the threads and lightened the background of posts so that there is more contrast for readers.

                                                                                            Even more contrast would be better.

                                                                                            1 Reply
                                                                                            1. re: Chimayo Joe
                                                                                              DiningDiva Dec 11, 2012 06:21 PM

                                                                                              Agree...the contrast is still not great enough

                                                                                            2. j
                                                                                              jackiecat Dec 11, 2012 03:45 PM

                                                                                              Thank you,
                                                                                              now if you can just go back to more topics per page you will have fixed everything that is keeping me from spending less time on this site.

                                                                                              1 Reply
                                                                                              1. re: jackiecat
                                                                                                k
                                                                                                katbri Dec 12, 2012 07:39 AM

                                                                                                totally agree

                                                                                              2. The Dairy Queen Dec 11, 2012 03:40 PM

                                                                                                I'm already seeing the improvements noted in #4 and #5--thank you very much!

                                                                                                ~TDQ

                                                                                                1 Reply
                                                                                                1. re: The Dairy Queen
                                                                                                  m
                                                                                                  magic Dec 11, 2012 04:44 PM

                                                                                                  For me as well.

                                                                                                  Also, thanks for fixing #6. Infuriating before.

                                                                                                  This afternoon's improvements are much better.

                                                                                                  CH - Next time you issue a release to thousands of detail-obsessed bright people who love to kvetch you must step it up a fair bit.

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