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New site does not show which threads have new posts

  • m

Unless I am missing something, I can no longer glance at the list of threads on a particular Board to see which have new comments since I last opened a particular thread. Why is that? Not a helpful change.

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  1. http://chowhound.chow.com/topics/881436

    the category name (ie home cooking, site talk, etc) will be red if there are new replies.

    1. If a thread has new posts since you last opened it, a left-pointing arrow precedes the thread title. I know, that's not intuitive.

      1 Reply
      1. Hi masha,

        Just to clarify what others are saying here:

        If you're on a category (board) page, discussions with new content are in bold. If you see an arrow next to the reply count, it means there has been an update since you last read it. If it's simply bold, it means the entire discussion is new to you. If you see the discussion grayed out (and non-bold), then it's a discussion you have already read.

        If you are on the Chowhound homepage or your own profile page, this works pretty much the same way. However, as foodieX2 notes, you'll also see the name of the category (i.e. Home Cooking, Site Talk) displayed on these pages, which will be red when there is new content.

        Thanks!
        Dave MP

        10 Replies
        1. re: Dave MP

          All this is not the slightest bit intuitive. What's the purpose of making the design harder to interpret and use than before?

            1. re: John Francis

              Agree ... I just don't understand in what parallel universe you would take away the entirely clear NEW and replace it with some tiny obscure elements turning red. I think the shades of grey play into it too ...

              I know there is a school of thought where clear design is uninteresting and unoriginal. I don't subscribe to that school of thought ...

              But I do believe there will be karmic consequences for those with young eyes who have perpetrated poor design on those with older eyes ;) It will be done to you, and you will hate it too.

            2. re: Dave MP

              Categories vs boards is confusing.

              1. re: Dave MP

                In the list of topics, in addition to the titles with new posts being in bold, the background is white. Topics that don't have new posts are not bolded, and the background is gray.

                1. re: Dave MP

                  Ok, now I know what the arrow in the # of Replies circle/oval means. What about the other image, what looks like two file folders or sheets of paper seen in the same spot of certain threads?

                  1. re: tcamp

                    Hi tcamp. The icon you're asking about indicates when a discussion contains a photo (or multiple photos).

                    1. re: DeborahL

                      Ahhhh, thanks. I never in a million years would have figured that one out without assistance.

                  2. re: Dave MP

                    The mobil site is not working in the manner that you intended. It is not showing updated boards. All of them have the red color on the place where it shows how much time has passed since it was updated.

                    Also, on the mobil site, why are the reply and report buttons invisible? This is on an ipod touch.

                    1. re: Dave MP

                      Dave, you've made my point. I cannot simply "glance" at a page to see what's new and what I've already read. There are subtle graphic distinctions that vary depending upon the page and none of them are as simple as the old format, which used the tranparent label "new." Instead I have to learn a secret language (red vs. black font, bold vs. not bold, shades or gray and/or the appearance of an arrow), to find the new threads.

                      And, because there are so few threads displayed on a single page, I have to scroll further than I am inclined to do to find the new posts. No thank you.

                    2. And what, may I ask, was wrong with the word "new"? Now, THAT'S not counter intuitive.

                      1 Reply
                      1. Yep.

                        One reason the community remained cohesive after CNET's first makeover, despite lots of poor decisions by folks who've gone off to work elsewhere, was one of the few ideas I proposed which was embraced.

                        Some of you may remember AOL's "You've got mail" shtick. If you logged on and there was email waiting for you, that's what you heard. It was Pavlovian, and enticed people to log on a lot (and since AOL at the time charged by the hour, it was a huge factor in their initial success; the other online services at the time - Compuserve and Prodigy - offered no such Pavlovian enticement).

                        I suggested we do the same. Track the discussions a user had participated in (on the profile pages), and put a big, happy, conspicuous "new" badge next to ones which had received new contributions since they last checked in. As with AOL, this would keep people compulsively coming back. And Chowhound benefits from a cohesive group of regulars checking in frequently. It was a savvy crowd, and we needed the operation to remain savvy. Also, recognizable names eventually prove their trustworthiness. A tightly-bound community works better than a more casual, random one....especially when the community's devoted to discussing a topic requiring expertise.

                        Now the Pavlovian enticement has been eliminated. Apparently, the red "new" badges were stylistically gauche - they stuck out too much, and are now stylishly toned down.

                        The badges were irresistible click magnets, but the folks in charge don't understand that, so the redesign guts that mechanism, leaving something not only non-enticing, but completely confusing. It will weaken the magnetic field tying regulars to the site, and tip the balance to more casual users who see this as more of a resource than a community.

                        The problem with that is that the draw of the resource results from non-casual expert regulars who show up because they feel tied to the community.