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emglow101 Nov 26, 2012 09:12 PM

Why is this. I have only a email address that I have submitted to you for signing up. I have been on many secure sites that have my bank account number and more imformation than you have. They do not make me log in as much . No one is as big of a hassle as yoiu. Chowhound ,why do we constantly have to log in ?

  1. f
    farmertomato Nov 27, 2012 04:09 PM

    Agreed. And there is a bug in the logon procedure which results in a spinning wheel without appearing to ever enter the site. But when you cancel the login, leave, and come back again, you are mysteriously logged in. Some funny code there.

    7 Replies
    1. re: farmertomato
      DeborahL Nov 28, 2012 11:26 AM

      Hi farmertomato. Could you give more details about your login experience? Does this happen on the desktop site or on mobile? What operating system and browser are you using (and what versions if you know)? That'll help us investigate what might be happening. Thanks!

      1. re: DeborahL
        f
        Fritz Dec 2, 2012 08:53 AM

        I have to log in nearly everytime from OSX Safari 5.17. Chow doesn't remember my details even though I've checked the box to do so.

        1. re: Fritz
          DeborahL Dec 3, 2012 10:55 AM

          Hi Fritz. That sounds like your browser might be clearing your history (including cookies) every time you close out. Do you have this issue with other sites, or just CHOW/Chowhound?

          1. re: DeborahL
            f
            Fritz Dec 3, 2012 06:52 PM

            just chowhound

            1. re: Fritz
              DeborahL Dec 4, 2012 10:29 AM

              Thanks for the info.

            2. re: DeborahL
              egit Dec 10, 2012 08:43 AM

              I'm going to jump in on this too. Here's the way I like to use chowhound: I'll have a board that I follow, and when there are threads I want to read, I open them in a new tab. That way I may not get through them all at the same time, but within the next hour or so I'll read them all. Occasionally, they'll all open up with my not being logged in. This is even the case when my original tab, the one with the board listing IS logged in. Then it won't allow me to log in... it just spins and spins and spins, ad infinitum/nauseum.

              Then other times this doesn't happen. And yes, this only happens on chowhound. I belong to dozens of websites that are secure and remember my ID-- so it's not cookies.

              1. re: egit
                Engineering Dec 10, 2012 10:39 AM

                We believe that we have identified the log in infinite-spinner problem, and a fix for it will be going out today. The rest of the problem raises some interesting questions for us; thank you for your report.

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