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Broken Roku feed...

mudaba Nov 16, 2012 09:38 AM

For those of you who watch CHOW's videos on a Roku box, I just wanted to let you know that we're aware that the last video went live there on Oct 28. There's a fix in the works and Roku should be up and running next week, just in time for Thanksgiving. Thanks so much for watching,

Meredith

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  1. b
    bernieball RE: mudaba Dec 3, 2012 02:34 PM

    Hi Meredith,

    Any update on the fix ? We're still not getting our Supertaster feed on Roku.
    Thanks.

    1. m
      MarkusKV RE: mudaba Dec 3, 2012 05:46 PM

      Still no CHOW love for Roku.

      1. h
        hgeorge RE: mudaba Dec 4, 2012 11:45 AM

        Hi everyone. We apologize for the technical issues with the CHOW content on Roku. We are working closely with them to resolve the issue and are very close to a fix. I'll post a message back here on this board to confirm the updates go through and to let you know the new content is available. In the meantime, please follow these instructions below which may fix the issues. Note, it could take up to 24 hours for the update once you complete the steps. Our sincerest apologies for the delay and any inconvenience! We thank you for patience!

        Instructions:
        Click this link: https://owner.roku.com/add/R3PEN
        You will be prompted to sign into your Roku account, and then be presented with a page to add the channel. After that, enter the Channel Store on the Roku device, and then exit. The channel will then install. The update may take up to 24 hours.

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