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Here's their latest message on FB: Dear Friends, we have been opening for two days already! We thought that we might have just a few FB friends coming in so we can take it easy and continue our training, but then it ended up 5 times more customers than what we expected. We want to say sorry for all the friends who came in; we failed you. :( We were so slow, POS was not running right, tickets were missing...ETC We sincerely apologize for all the mistakes. I hope to have you come back again in the future. We promise, we will gradually improve. Also, in order to take care of the madness after lunch hour, we will be closing during 3PM to 5PM. We will resume the afternoon business hour ASAP. For now, please bare with us!! Thank you so much for all the support and tolerance. We really appreciate that!
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re: PAO
"Please bare with us" made me smile.
So I did go check them out on Dec 21st, the 2nd day they were open. I can attest that they did run out of food items and still have many kinks to work out.
Service:
Service was spotty in what I observed. the bowls of ramen didnt come out at the same time to a table; a young couple with a baby was left unattended that i had to wave a server down to help them, were just some of the examples that i recall.Izakaya:
they pegged themselves as a ramen and izakaya joint and also had a few skewers. we ordered the spinach and ginger soy dressing and the karaage (we just finished snowboarding so dont judge me!). the spinach was undercooked and the dressing was so salty that it was inedible. the chicken karaage was ok but you cant really screw up fried chicken. their izakaya dishes seem to be an afterthought to the ramen.ramen broth:
along with shio, shoyu, and tonkotsu, they have the yuzu-shio and a chicken broth that i cant remember right now. we ordered the shoyu and the yuzu. the shoyu broth was great! it had much more depth than a typical flat shoyu broth. my yuzu-shio had a light sweet citrus taste with a salt back to balance it. i found the broth to be highlights. they do lack a miso broth so a good miso ramen is still missing in Seattle.
Ramen Noodles:
noodles were firm and chewy. not a highlight for me but definitely not a lowlight. bad noodles could sink a place for me.
Ramen toppings:
the bowls came with some veggies (yu-choy or mustard greens), a chargrilled slice of chasu which was excellent and sets kukai apart from other Seattle ramen joints. i only wish there was more. The flavored soft-boiled egg came in whole where some pictures showed that it was halved. i love me some soft boiled eggs in ramen and dont get that much at other Seattle ramen restaurants. I wish it was halved so i dont have to take caveman bite out of the egg and have all the yolk spill out at once.conclusion:
i'll be coming back. although the izakaya and the service wasnt to par on my experience, i knew it was only the 2nd day. I will give them sometime as i know they put their first focus on the ramen. i suggest getting their a little before 5pm as we were there and already had a line before they opened. i'm sure they will fix their izakaya menu items after more practice. plus i am a sucka for bacon wrapped mochi skewers.
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Kukai has posted a Facebook message that their opening has been delayed--no specific date yet for when they will open.
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