Order and delivery from Toronto restaurants
Does anyone have recommendations for sites that let you order from restaurants online, and have them deliver it to you? Our office has been using OrderIt.ca for almost a year, and the website and service are absolutely terrible: it takes multiple clicks to do anything (ordering, cancelling, history), no session management (constantly have to log back in), tip added automatically, no social features (e.g. reviews of dishes), bad website design (Don't click submit twice? Please.) ...
There's a few others out there like Just-Eat, GrubCanada, MealsToOrder, QuikIt but we haven't tried any of them yet, as they all look just as poorly implemented.
Anyone have positive experiences, especially in a corporate delivery setting? Is there a service that I've overlooked?
We're not looking for catering recommendations, as we're generally happy with the ones we use. But we order from restaurants a few times a week, and the complaints just keep piling up.
Believe it or not, I think that Orderit.ca is probably the best option. For the record, you can modify the tip to anyt amout you want - even 0. It is on the right hand side of the page. You do it on the check out page. there is a big red question mark with a drop down for the tip.
If you find something better, please do report back.
Are you a personal or corporate customer? Because there is no option to modify the tip when we check out.
While we're on the subject, there is a per-person delivery charge. We order from up to 3 restaurants, and the orders all get delivered at the same time. For an office of 50+ people, the delivery charge gets pretty high.
I had so many horrible experiences with Orderit.ca that I deleted my account. Hour late deliveries, lack of customer service, sometimes they wouldn't even end up delivering my order - and no phone call, after closing. I was so frustrated that I just stopped all together. Sometimes, when i'd complain, they'd be like "oh, well, we'll just issue a $5 voucher and everything will be better." Seriously, you deliver my meal after 2 hours, and you think $5 will make it better (on numerous occasions)? That service is a horrible joke. I stay away.
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Can I resurrect this thread? I had the worst experience ordering gift cards from Orderit.ca for xmas. They are *utterly* incompetent. I was given false information from multiple people, outright lied to (a replacement card that was promised was never sent), and then finally ignored when I tried to ask what was up.