Site Navigation Glitch or missing expectations on a page with a video.
I'm on a page with a video..http://www.chow.com/videos/show/the-e... and I'm in the process of writing a comment --while not signed-in because Chow has an orderly method of prompting me to sian in after I finish my comment.-- and I decide that I want to include the name of the woman in the video so I press play to replay the video.
The URL remains the same but I get bounced into a new video and comment thread and my comment vanishes. Logically I press "back" and I get bounced AHEAD to a URL that goes with the NEW video that was playing and the same comment page. Further back I cannot go.
I HATE losing a comment after I have spent some time and thought in the writing and will seldom repeat it.
Thank you for listening. I hope that you can take it into account and make a more coherent experience for the viewer.
Now on a personal note: I'd like to know, technically, what was happening, and if and when you solve it, how you did. If you cannot, what gets in the way. Yes I would really really like to know these things. :D
edit: spelled Chow cow
The first half of the problem you ran into has to do with the way comments are loaded. Whenever a new video is loaded (which happens automatically when a video ends), the comments for that video are also loaded. To prevent this feature from causing you to lose a partially completed comment, the video is automatically paused when you begin writing one. This approach unfortunately does not take into account situations like the one you encountered; thank you for bringing the shortcoming to our attention.
Our apologies for the frustration, and thank you for your report.