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Sep 29, 2012 04:10 PM

Pizza "service" charge in dining room

We're researching places for an elderly relatives birthday dinner out with family. In looking up the suggested places (trying to find something to meet a range of tastes and ages), I came across this on a pizzeria;/restaurant menu.

They have a $3 additional charge "per pie" for "pizza service" in the dining room. So if a large pizza is $13 on the menu, it will be $16 in the dining room.

From the look of the pictures on their Web site, there's a casual pizzeria side (basic booths) and a separate dining room with table cloths, etc.

Here in NJ there are plenty of such places, and we've done large group gatherings at several (on the other side of the family, in a different part of the state).

But I don't think I've ever seen a charge (no less per pizza) for "service" to the dining room. And we've certainly ordered pizza for some of the group (especially kids) while others had full dinners.

Anyone else run into this?

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  1. I've never seen it but it seems reasonable.

    4 Replies
    1. re: olyolyy

      A 27% "dinning room service charge" seems reasonable??

      1. re: PotatoHouse

        Under the circumstances described...yes. Otherwise, save $3 per pizza and sit in the booths.

        1. re: PotatoHouse

          It's $3, it's not like they're tacking 27% to a $200 tab. The healthier way to view it is that they give you a $3 discount if you order take out. Either way you're getting worked up over nothing much.

        2. re: olyolyy

          I agree. If I want it delivered to me, so that I do not have change out of my "jammies," I'd gladly pay that US $ 3.00 service charge. Heck, depending on the hotel, I might even get a flower in a vase?

          I am in.


        3. Yes, I've eaten at places where food prices were more in the restaurant than in the separate bar/lounge.

          1. I am from NJ, still there in fact, but have also lived in NY and MA. I've never seen this. I would not like it if I did. My current Pizza place does have a separate dining room, with an expanded menu, but a pizza is a pizza, and there is no over charge for taking it to go, to eat in the pizza area or in the dining room. Sorta sounds like a service charge added on, which would then mean you shouldn't tip? But that seems unfair.
            It would steer me away from the place, bad vibe.

            1. I think it is poor PR

              But...if you like the place and the $16 charge for the pizza is what you want, so be it

              as to the wait person...they ARE the don't like it........let them AND the owners know

              1 Reply
              1. re: FriedClamFanatic

                I think it's poor PR, too. But given that the staff has to pay more attention to the diners and clean up after the diners, i guess it makes sense in kind of a gredy sort of way.

              2. Never heard of this. I lived in NYC from '99 - '07 and had more than my share of pizza in NY and NJ. Sounds to me like they're just trying to discourage pie-eating in the more formal dining room.

                4 Replies
                1. re: staughton

                  I think you've hit on it....akin to the service charge for bringing in your own birthday cake.

                  1. re: staughton

                    I have also seen places that have small/inexpensive items on the bar menu, but don't allow you to order items from the bar menu if you are seated in the main dining room. If you are taking up a table in the main room, they want you to order a full meal.

                    1. re: pamf

                      Yes and I personally don't have a problem with it. Hey, having pizza? Consider having it in our more casual dining area, at a discount! But if you're looking to host a nice dinner party, we have lots of options in our formal area, including pizza at full price ;)
                      Now, I think a smart business owner hosting a big birthday party with lots of full meals and wine ordered might consider dropping the charge for a couple of kids who have pizza. Do they have a kids' menu?

                      1. re: julesrules

                        yes a better way of putting it would be to do the reverse, don't jack the price for the main room, but rather offer it as a 'discount' of sorts in the booth area. this would still raise questions and I don't really see the point, but...

                        in the casual area just slap a disc on the table at that rate and in the formal bring it in carefully on a stand at a higher - showtime. or only serve 'personal size' ones at a higher price point in the dining room. just don't share menus.

                        it sounds like management is causing more issues than it or the customers need/want that are easily avoided.