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RSMBob Sep 17, 2012 01:22 PM

Panda Cloud Anti-Virus warning when I try to go to Chowhound main page

After clearing my browser cache, I just tried to go to www.chowhound.com but it came up with a an error message and now is saying that Panda Cloud Anti-Virus won't let me go there because of Malware. I don't even know what that software is and have not installed it. I CAN go directly to a Chowhound board but again, not to the general site.

  1. meshane Sep 18, 2012 10:20 AM

    Panda reports that this issue has been fixed. Please let me know if it's now working for you.

    Thanks so much.

    - Shane

    1 Reply
    1. re: meshane
      r
      RSMBob Sep 18, 2012 04:23 PM

      Yes, we're good now with Chowhound. Still having some other issues, though.

    2. meshane Sep 17, 2012 04:34 PM

      I opened up a ticket with Panda anti-virus to look into this for us. We certainly don't host any malware on our site. Hopefully they will have this fixed within a few days.

      - Shane

      1. DeborahL Sep 17, 2012 03:32 PM

        Hi RSMBob.

        Thanks for reporting this. We've confirmed that it is indeed happening. Could you tell us if you've been using Panda Cloud for long and this just started happening? Or did you just install Panda Cloud? That might help us track down the problem.

        Thank you.

        Deborah

        1 Reply
        1. re: DeborahL
          r
          RSMBob Sep 17, 2012 04:38 PM

          Deborah, I don't ever even remember installing Panda Cloud. It doesn't show up in my list of installed programs or my start menu either. I just found an uninstaller for it and ran it and re-booted, but the problem is still happening. It may be affecting a problem I have with Shutterfly as well. Really strange.

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