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(Ontario) moderator accountability

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Hello,

Not sure if I'm alone in my complaints and concerns regarding the Ontario board's moderators.
here's a quick summary of my issues:

-the moderator(s) post as the Moderator Team. There's zero accountability. You can't tell if there's one moderator or multiple moderators behind decisions. Other websites have moderators with usernames so we can actually put a "face" to the mods
- we have no way to contact a moderator about a concern or to have dialogue.
- posts are edited, posts are deleted. Zero explanation is given. No clue how a decision is made or why its made. Dialogue or contact would be appreciated.
-the policy that doesn't allow posters to post their own blog/review is silly. For example, people are quoting reviews from BlogTO (a website that profits from pageclicks) yet you can't quote an individual poster's not-for-profit blog. Shouldn't it be the other way around? Shouldn't we be actively promoting individual posters' blogs, since that would increase the number of posted restaurant reviews and increase discussions? It makes no sense.
-I'm "blacklisted" from posting about a particular Toronto restaurant because some moderator thinks I'm related to/friends with the owner. I wasn't given the opportunity to explain or defend my (lack of) relation. I can't post anything negative or positive about his restaurant. That is silly, is it not?
-I flagged a post due to a really stupid comment about pharmacists in a particular grocery store. I'm a pharmacist and I took offense to the ignorance behind the comment. Mods removed my reply, didn't remove the flagged post. How do I know if moderators even reviewed the flagged post? I don't get any sort of notification.

The Ontario page has declined in activity and relevance over the past few years. I still check it out of habit/boredom and I try to positively contribute to the page. The moderator team and its silly rules are making that really difficult.

There are other food websites out there and, after talking to a number of fellow foodies/bloggers, we all agree about the issues with CH. I'm hoping you can address these concerns, since I'm telling you that I am not alone.

Thanks.
Richard

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  1. I'll try to respond to the stuff that's general here, though we don't get into the specifics of individual actions or users on Site Talk.

    There aren't individual moderators assigned to individual boards, so decisions are made by a variety of mods. While you can't see which mod took which action, I can, as can all the other moderators, so we're aware of what everyone is doing. I understand that some users wish the moderators were accountable to them, but I hope it's reassuring that they are accountable to me and to the rest of the team.

    You can reach the moderators at moderators@chowhound.com if you need to raise a concern.

    We don't edit people's posts (other than titles) without permission. If we feel something needs editing, we generally remove it and ask for a repost; if it has good replies we may remove it and ask the poster if they'd like to have an edited version returned to the site.

    We try to contact people if we think they might not understand why something was removed, but if we think it'll be obvious to the user or has been explained to them before, we don't email. We also often don't send an email if your post was a reply to something else and the other post was the one that was a problem, or was part of a long string of deletions. We try to send a copy back if it was lengthy and could be edited and reposted, but it doesn't always happen. If you're missing something specific, you can email us with details and we can dig up a copy for you.

    If you never receive any email from us about any of your deletions, please check that your email address on the site is up-to-date and also add 'moderators@chowhound.com' to your address book to lessen the chance that our email is ending up in your spam folder.

    If you flag a post, we must review it. Our software will leave your flag sitting in our queue until we do. Sometimes it takes a day or two, especially over weekends, but we'll always get there eventually. We receive far too many flags to respond to each one personally.

    Our blog policy is meant to ward off the many people who come to the site to promote their blogs rather than to truly participate in the conversation. The line is not between what kind of blogs are being linked (commercial vs. non-commercial) but on who is doing the linking and who owns the blog. If you're linking your own blog (or a friend or family member's blog) then linking it appears promotional. If it's just a blog you read, then linking it is fine.

    We realize that there are users who'd like to link their own blogs out of convenience and not for promotional reasons, and we'd really like to give old timers whose motives are beyond question more room on this front, but when we try to do that, we end up with a bunch of newbies who think that this is a good place for them to promote their blogs. We wish there was a better way to draw that line, one that was more accommodating, but many years of experience have shown us that there really isn't, unfortunately.

    18 Replies
    1. re: Jacquilynne

      its 2012. EVERYONE is blogging. your focus should be with 2012, not with 2002. while "old timers" don't have blogs, they're also less likely to take pictures of their food and write detailed write-ups about it and post it shortly after their meal. They're also less likely to be invited to special events and (sorry to ride a stereotype) likely less in touch with what's happening in the local food scene.

      I'm not sure why you guys would care that someone links to their own site. ITS THE EXACT SAME AS CUT-AND-PASTING A BLOG POST AND POSTING IT IN CHOWHOUND. if someone's url is in their profile name or signature, then people will click freely. i politely suggest you guys get with the times. again, no one's profiting off of promoting their own blog. they get pageclicks. that's all. so make it easy and let someone quote their own review so you can actually drive up CH traffic.
      I had a post removed this morning. Zero email contact. I had other posts in other threads removed. Zero contact.

      I've emailed the email address that you posted above. The replies are robotic and not directly answering questions. Its painful to try to talk to a mod about the reasons that x,y or z happened. it makes the site user-unfriendly.

      and, like i said with my initial post, i'm not the only person (In Toronto) that feels this way. All of the food bloggers and food scenesters I know avoid CH like the plague. One tried posting info regarding an event he was holding and the mod deleted it. This was in a thread about his event that he didn't create. Makes no sense.

      1. re: atomeyes

        "I'm not sure why you guys would care that someone links to their own site. ITS THE EXACT SAME AS CUT-AND-PASTING A BLOG POST AND POSTING IT IN CHOWHOUND. if someone's url is in their profile name or signature, then people will click freely. i politely suggest you guys get with the times. again, no one's profiting off of promoting their own blog. they get pageclicks. that's all. so make it easy and let someone quote their own review so you can actually drive up CH traffic."

        I'll chime in on this particular issue as a participating hound since 2001. I've seen enough blogs which have been linked on CH, then have them go moribund, to take an active dislike to simply having someone linking to something that may well not be around in the future. Hell, I've seen enough instances of the rules of the photo sharing sites change so that when you click on the link provided to take you to see the food porn there is nothing but an error message of some kind. If the blog content is put up on Chowhound, then I'll be able to access it with NO DOUBT as to whether I'm going to get a blank page or 404 message or some such instead.

        1. re: Servorg

          I get what you're saying.
          but its 2012. 10 years ago, i can see that CH was the only way for people to put up their restaurant reviews. it served as a nice database.
          as a blogger, i ask "what's in it for me?" why would i want to cut and paste my blog and put it on CH and not get any benefit from it? and that benefit is simply page clicks to confirm that, yes, people are reading my blog and do want to hear my reviews.
          if i post something on CH, there's no return. sorry, sounds selfish, but in the end, that's why most people post on here. It engages in conversation, you hope to hear a "thanks" or 5. You post on the internet so that you're not talking to yourself.

          I have stopped cut and pasting my blog posts onto CH. too much work, zero return. and i'm not alone.

          1. re: atomeyes

            Fair enough. You are welcome to be selfish. Chowhound and it's ownership simply reserve that very same right. What's sauce for the goose and all that. And this is much, much more than a database. It's both a treasure trove, a time capsule and an ongoing conversation by a highly opinionated and well versed bunch of food obsessed "nut jobs" who make this a must go destination for a lot of us. YMMV Not every site fits every user.

            1. re: Servorg

              perhaps where you live.
              in Toronto, its dropped to the background.
              Keep up with the Joneses or be a time capsule.

              The difference between me and CH being selfish? If posters like me don't get our way, we stop posting. Fewer posts equals less revenue/site traffic for CH and less relevancy.

              1. re: atomeyes

                "If posters like me don't get our way, we stop posting."

                As my mom said to me so many times over the years "Don't cut off your nose to spite your face." And while I don't read your local board I just took a look at it and it seemed pretty vibrant from what I could see. But really, if the site policies don't work for you then this is all completely voluntary. I think though that taking your ball and going home makes for a much less interesting life overall.

                And you still haven't addressed the problem of blogs being linked and then going dark. That drawback alone makes this issue pretty cut and dried as far as I'm concerned.

                1. re: Servorg

                  blogs going dark: not a big deal if you link to your blog, give a snippet of your review. at least you're providing some content.

                  i'd also venture to say that the average life span of a restaurant is similar (if not less) to that of a restaurant blog.

                  if its not worth one's effort to bring their ball to the park, then you lose nothing by staying at home...especially if the lights are always out at the park.

                  The toronto board's nowhere near as active as it used to be. it also misses a lot of the hot, new Toronto restaurants. little discussion about that.

                  I'm involved in a fair # of toronto food and drink events. i've met 3 people that use chowhound. one told me today (via email) that she met an Ontario mod before and he was a moron. ok. the other one said "they are fucking idiots" and he hates them. The third stopped posting on CH 4 months ago and complained about CH on twitter. two of those three have high traffic food blogs and have articles published in Toronto papers and in Ontario food magazines. and the other industry people i know? they steer clear of CH.

                  but you've raised a compelling argument. people, like websites, hopefully evolve. Perhaps it is time to take the ball and stay home.

                  1. re: atomeyes

                    Our moderators are anonymous, so it's likely that person was confused. Unless they met me. In which case, I guess I'm a bit sad that they thought I was a moron. And, apparently, a man.

                    1. re: Jacquilynne

                      "I guess I'm a bit sad that they thought I was a moron, and, apparently, a man."

                      strange name for a man Jacquilynne.............but very pretty and love the spelling.

                      1. re: Jacquilynne

                        Hahahaha, that was pretty awesome.

                      2. re: atomeyes

                        Altho there are rules about all sorts of issues on CH, atomeyes, I say bravo for asking a direct question and offering some insight into your Board. While it's an incredibly tall task to moderate 2 plus million members, the voice of food love, local food scene blogging and the sense of sharing and enjoyment your aiming to offer should be heard with pride.

                        Thanks for caring.

                        1. re: HillJ

                          HillJ, as usual Bravo or is it Brava? anyway, agree with you 100%

                        2. re: atomeyes

                          Here are some reasons some people are posting less frequently on the TO Board:

                          The same restaurants and dishes keep getting recommended over and over again, and the same debates go on and on and on, so it's become kind of boring. While the TO board used to be a place where people would share tips about where to find delicious food around town, increasingly, it's become a pissing contest kind of Board, where people rank TO food, chefs and restaurants, and then compare the TO version to the Tokyo, Paris or NYC version.

                          Some posters have changed the culture of the Toronto Board. I'm now an old fogey on the Board, but way back when, the Board was a place to trade tips back and forth, about dives, midrange restaurants, pub food, "ethnic" bakeries, upscale restaurants, you name it. Posters are snarkier than ever, and I don't feel like dealing with people with attitude after I've tried to share a tip about a greasy breakfast or an ethnic bakery I've enjoyed.

                          While I've often had my posts removed, I'm still glad the moderation exists. Some posters are downright toxic.

                          1. re: prima

                            I've noticed this posting behavior on several boards if it makes you feel any better. Some people have a hard time sharing space with newcomers, some newcomers are expected to prove themselves for a few weeks, some moderation is inconsistent...and at the end of the CH posting day...it's all suppose to balance out.

                            I think it does. But thinking any OP is territory is just dumb.

                            1. re: prima

                              I disagree that the Toronto board has been getting fewer postings over the years.

                              I feel the opposite, it's actually gotten busier. At the very least it has seemed to maintain traffic. I could be wrong, but that is how it appears to me at least.

                              There's no doubt though that a lot of old timers and regulars have flown the coop, disgruntled or simply on to other things (and probably busy with newborns!). And I can't recall how many times I've seen very active newbies post regularly for a year and then leave, also disgruntled or bored or who-knows-what.

                              To each their own. atomeyes brings up some very interesting points that I frankly never thought about given that I don't blog. But his points were well expressed and pretty convincing. He should come back to the Toronto board. I enjoyed reading his contributions there.

                              I guess my point is I understand why people leave, that's cool. Others take their place. And some of those others leave too. And the natural rhythm moves on. Life goes on.

                              At the end of the day.... me.... I still like it here - disagreements and all. I continue to learn a lot every time I visit. I rant, I rave, I agree, I say lots or say nothing. I think I'm here to stay.

                            2. re: atomeyes

                              atomeyes:

                              I for one if not more, am totaly enjoying your posts here on this thread. I think you bring a lot of relevance to the subject and helpful information to this site.

                              Plus the constructive banter between you and Servorg is enlightening and very entertaining. Now let's all go grab a good sizeable piece of chocolate, oh cr@p I can't. :)

                        3. re: Servorg

                          servorg:
                          "It's both a treasure trove, a time capsule and an ongoing conversation by a highly opinionated and well versed bunch of food obsessed "nut jobs"

                          huh--wuuuuuh-ell........... < picture a lady who's saying 'well' in total distain annoyance and tomfoolery.........and of course I'm kidding........loved your line Servorg :)

                    2. re: atomeyes

                      Well, I'm in favour of strong moderation to keep the boards focused, and I like the idea that people have to keep the shilling for their own blogs out of their activity on the board and speak to the subject at hand.. Some blogs may be OK but most aren't worth reading, and I don't like having to wonder whether the purpose of a given member's post is for Chowish reasons or to subtly or not-so-subtly shill their own blog.

                      I see a lot of boards with blog shills and I prefer the higher signal-to-noise ratio that strong moderation brings. Besides, can't people but links to their blogs in their profiles?

                      Also, I'm a Toronto chowhound and I want to refute the assertion that the Ontario board is somehow fatally flawed because the "plugged-in" OP can't put in links that take eyeballs elsewhere.

                      Harking back to the true spirit of Jim Leff, I love the posts about true Chowish experiences, including obscure Asian spots in Scarborough stripmalls, and if the self-appointed food scene mavens don't feel like posting their rather rarefied "food events" or gushes about the newest resto of the moment, I for one am good with that. Real good.

                  2. Posting on Chowhound is a privilege, not a right.

                    Play by their rules, or don't play.

                    14 Replies
                    1. re: ipsedixit

                      ipse, with the changes in how Chowhounds are incorporated into planned threads, CH blogs designed, survey requests, OP feedback requests and recently interview opportunities, that CH's have been recruited to support the community, that the data remains a member rich archive....I'd like to believe that the NEWer Chowhound we enjoy today is more of a partnership.

                      We may not pay the electric bill around here but we do generate the live wires. Some rules change and naturally everyone wants to play.

                      1. re: HillJ

                        well stated.
                        its attitudes like ipsedixit's that result in dead websites. see Friendster and MySpace and Hi5 as examples.

                        Anyways, I'm just coming on this board to see if anyone else agrees with my sentiments. I'm pretty certain my mind's made up and its time to move onto other websites that have more user-friendly posting policies. you know, things like "Twitter".

                        1. re: HillJ

                          woot! > "ipse, with the changes in how Chowhounds are incorporated into planned threads, CH blogs designed, survey requests, OP feedback requests and recently interview opportunities, that CH's have been recruited to support the community, that the data remains a member rich archive"

                          ^^^^^ pheeeewwwwwww^^^^^ that's a mouthful :)

                        2. re: ipsedixit

                          While you are technically correct, that line of reasoning ignores the fact that the posters are the ones creating the content, that attracts the eyeballs, that generates the advertising revenue. It is in CBS's own best interest to listen to, and adjust policies to, the desires of the posters in order to keep them posting.

                          1. re: carolinadawg

                            If CBS, or their paid site moderation team, begins trying to adjust its policies based on the individual desires of every poster with an opinion, this place will end up looking like it's being operated by a championship yo-yo player with a serious meth habit.

                            Jim Leff was smart enough to pay heed to the Hollywood studio penchant for taking a good script idea, and letting a bunch of hacks who thought they knew better, completely ruin the original good idea by adding in a bunch of wild ideas to "attract the eyeballs" of some mythical public entity (when all along the true silent majority of folks wanted to see and be entertained by the first, quiet and intelligent script that had been written by that one, lone screenplay writer with the good idea).

                            Luckily the powers that be have kept the framework of this site, and the moderation policies that make it work, basically intact.

                            1. re: Servorg

                              Obviously I'm not advocating a policy adjustment based on every individual request or desire. However, all organisms and organizations have to adjust and change over time. And if CBS is currently satisfied with the size of the audience, the number of posts, the ad revenue, then great. But they must be aware that things change.

                              1. re: carolinadawg

                                yep.
                                I moderate another (non-food) website. Mods are not anonymous. Posters can PM me (something that, for some reason, you cannot do on this site) and ask me questions.
                                We've evolved as well. If a thread is locked, an explanation is given. If something's edited, its noted in the post. Posts are almost never deleted - that is the ultimate sin in a poster-contributing website. Posters give content. Its not a Comments section for a newspaper - its a website where posters generate the content.

                                The fact that mods will delete posts without allowing/engaging in discussion serves only to frustrate posters and drive them away.

                              2. re: Servorg

                                And once again I will say that my point was not asking or suggesting policy change but that this site today, not under the foundry of Jim & Bob (without advertising), is one of owner to member partnership.

                                1. re: HillJ

                                  "...but that this site today, not under the foundry of Jim & Bob (without advertising), is one of owner to member partnership."

                                  How was that any different than when Jim and Bob ran this site? Other than the fact that I plugged a couple of hundred dollars of my own money into helping keep the lights on here? I like the current state of affairs MUCH better, NOT having to support my serious Chowhound habit directly out of my own bank account, but rather letting the advertisers here support my habit.

                                  1. re: Servorg

                                    You and many other early CH's offered financial support to keep the lights on according to my dh who also did. I have no issue with CBS or the revenue Servorg.

                                    What I was focusing on is the idea that the contributions CURRENTLY made by CH's has grown with the new offerings under the CURRENT owners and CHOW staff/volunteers.

                                    Jim & Bob's contributions are incredibly numerous, well documented, but can we stay in the present for the benefit of this discussion?

                                    1. re: HillJ

                                      "...but can we stay in the present for the benefit of this discussion?"

                                      Well, I was only responding to your post, which referenced the perceived differences you notice between CH in the Jim & Bob days vs today's corporate CH.

                                      My point is, we are all here doing exactly the same thing we did back in the days of yore; sharing chow tips and discussing the ins and outs of food in all of its glorious permutations. I don't see any difference in the basic day to day discussion. Just as I don't see any basic difference in the moderation for the most part (the moderation has probably become a little more liberal in some ways - as far as what is seen as off topic on the local boards).

                                      1. re: Servorg

                                        I see. My dh doesn't see the comparison btwn supporting the founders of CH with a personal check and the purchase of an entire newly designed website by a corporation like CBS. He would absolutely agree that the community portion of the site while embedded in the system of old has changed along with the 2 million members we are all a part of.

                                        Enjoy the rest of your day Servorg.

                                2. re: Servorg

                                  Servorg: speaking of Jim Leff-all I know about Jim Leff is he ventured forth to bring us all that great oatmeal cookie recipe from Von. I knew nothing of him previously but a very kind nice thoughtful poster emailed me with the link to the now famous video of Jim trying to get the magic and mysterious secret to the coveted recipe. AND that information was kindly given to me [as previously noted] by a chowhounder who has SINCE begged away from CH. That to me is a shame that he or she is no longer here due to problems that occur on this site. But I digress. That was one of the reasons I decided to check out this thread, it perhaps would have answers to a few of my own questions.

                                3. re: carolinadawg

                                  That is true too, as evidenced by the defection of many regulars over the years. And the loss of content they would have provided had they stayed. Agreed.

                              3. Honestly? I don't care much about food events or the participation of industry types. I don't care about the scene. Probably because I'm not in it and can't afford the time/money to keep up - but the rest of us need to eat well too. I get much more from the poster who hits every low profile hole-in-the-wall in the city than the west end scenesters. CH is always evolving with posters and eras coming and going. Maybe the Toronto board is in a downphase for some but working just fine for others. Yes certain topics/recommendations get tired. People like pizza.

                                1 Reply
                                1. re: julesrules

                                  not sure I've even ventured in to the Toronto board myself, so can't speak for it or of it.
                                  But Toronto [the real place] is a terrific area to be in and visit. I did and do with gusto.

                                2. atomeyes:
                                  "- posts are edited, posts are deleted. Zero explanation is given. No clue how a decision is made or why its made."

                                  that's not only happening in Ontario. I've seen it many times and no idea why something disappears.
                                  I {for instance} was scolded by a certain username [who I won't mention because I'm still annoyed at them for posting to me like I was a 5 year old child]. aaaaaaaargh.
                                  anyway, I posted back to them and although I knew my post had an angry tone and would be removed I was in the "I've had it" mood and posted it anyway. and it was removed as I suspected it would be.

                                  " -I flagged a post due to a really stupid comment about pharmacists in a particular grocery store. Mods removed my reply, didn't remove the flagged post. How do I know if moderators even reviewed the flagged post? I don't get any sort of notification."

                                  I too have flagged several posts due to their content or seemingly mean spirited posts. My replies are instantly made gone but the offenders' posts often remain. Makes no sense. Seems almost clickish to me. Have complained to regular posters who I respect and they've told me to stop being so fender tender, don't retort and ignore. WHAT? I've also seen regular posters who have bowed out of CH all together simply because they are sick of the antics.
                                  It's a shame because some who have bowed out [but not all] I had enjoyed following their posts and truly respected their opinions.

                                  I will say that in the past when I've asked a question about where my post went or how come the post I just did isn't there anymore, someone from the Chow team has emailed me. Since being hacked a couple of years ago they aren't able to respond to me via email any longer, my problem not theirs.

                                  10 Replies
                                  1. re: iL Divo

                                    I "flag" a fair number of, what to me, are problematic posts. I do so using the "Report" button found at the bottom of each reply. What I don't do is reply to the post, in public, on the board. All that does is cause problems with more flaming breaking out. Most of what I report is either suspected shilling (my number one disliked and reported event/post) and over the top snarky replies and clearly (to me) off topic posts that would be better off on the correct board (such as Home Cooking for those looking for recipes). Sometimes my report ends up in the post being taken down or moved. Sometimes not. But the decision on what to leave and what to remove is beyond my pay grade. Once I've reported it I move on. Life is too short to have a melt down over moderating decisions.

                                    1. re: Servorg

                                      Servorg

                                      funny how I just responded to you and my computer shut off as if to say, "don't post that".
                                      I report as well, hit the same button you do, and reply in the report portion about usually mean spirited remarks, you call it snarky I call it simply being a meanie.
                                      I know from telling my own kids to ignore and walk away, that 'that' is the best revenge, don't add fuel to the fire, I know, heard that been there done that. However, in this country as far as I know, I have a God given right to express my opinion when someone is seeming purposely rude and awful. You know some people just get a rush out of writing ugly stuff. It's hurtful, it's awful, it's mean and it's purposeful.

                                      That is what was meant by my statement above. Sometimes, you just gotta call them out and let them know that wasn't acceptable. Same as in my job/career, I DO NOT REWARD NEGATIVE BEHAVIOR........I praise positive behavior. Read my posts on this very thread if that's in doubt.

                                      1. re: iL Divo

                                        There are three unfortunate problems with the following approach you're advocating here:

                                        " I have a God given right to express my opinion when someone is seeming purposely rude and awful. You know some people just get a rush out of writing ugly stuff. It's hurtful, it's awful, it's mean and it's purposeful."

                                        The first one is you are making more work for the CH Moderators to clean up, and with so many shills, spammers and outright loonies using this public forum to air their idiocy, that's something I'm sure they could do without.

                                        Secondly, you ARE rewarding "bad behavior" by replying to many of the most obnoxious and snarky posters, because they "get off" on you trying to put them in their place.

                                        Finally, you are setting a very bad example for other posters who see, and then think it's okay to emulate, the very behavior you just modeled for them. Just as you don't want to model bad behavior for your children in the (do as I say not as I do) school of life, you don't want to do it here either.

                                        1. re: Servorg

                                          I thought I expressed my thoughts pretty well Servorg. Even to you who I respect and admire but it seems to have not made the point.

                                          "I have a God given right to express my opinion when someone is seeming purposely rude and awful. You know some people just get a rush out of writing ugly stuff. It's hurtful, it's awful, it's mean and it's purposeful."

                                          maybe that part fell flat on you. maybe this last bit did too.

                                          "Sometimes, you just gotta call them out and let them know that wasn't acceptable."

                                          Your remark: "The first one is you are making more work for the CH Moderators to clean up, and with so many shills, spammers and outright loonies using this public forum to air their idiocy, that's something I'm sure they could do without."
                                          So fine, let them ignore but acknowledge the report button on my behalf, how hard is that?

                                          "

                                          1. re: iL Divo

                                            "Sometimes, you just gotta call them out and let them know that wasn't acceptable."

                                            That part of your idea, to reply to those posters to let them know that what they wrote wasn't acceptable to you, are addressed in the other two points I made.

                                            1. re: Servorg

                                              I give up Serv-splitting hairs and misunderstanding my point. Truce?

                                    2. re: iL Divo

                                      We're generally always going to remove a post telling someone else you're offended by their post. Our goal is to keep things firmly on food, and issues of appropriateness of language or thought are inevitably a huge distraction from that.

                                      We'll remove a post if, aside from being generally offensive, it also violates our site rules, but our general principle is that some people are jerks and say jerky things and we can't moderate away all the bad things people say. If those things are directed at someone personally (you or any other hound), please do flag them and we'll take a look. If they're not directed at anyone in particular, the kind of comments that reveal that the poster is a jerk or a racist or likes to swear aren't things we're going to take down.

                                      As a side note, if the problem with us emailing you is that your registered email is no longer up to date, you can change that on your profile, under 'Settings' and 'Account.

                                      1. re: Jacquilynne

                                        Jacquilynn, by flag do you mean hit the report button?
                                        I do know from hitting report that "if a person likes to swear" and I'm offended > it stays up.
                                        Because that just doens't matter. Never mind it's offensive but it just doesn't matter cause
                                        everyone does it.............right?......................wrong...........>everyone doesn't do it. But that's an issue I deal with, it's my problem and worldwide so why should a web site such as this care about foul language? < I guess that web site doesn't.
                                        I have a choice I realize that. We all have choices. Also we're not sitting behind a computer moderating what is said on these threads or what isn't being said, the job must be daunting.

                                        1. re: iL Divo

                                          Yes, I do mean hit the report button, if you think the post is a violation of our site guidelines.

                                          1. re: Jacquilynne

                                            your site guidelines like any other piece of material that reflects the same content would probably put me to sleep faster than a lovelorn novel.

                                            but thank you for info.

                                    3. This just popped up on my radar...

                                      I don't blog. I don't use twitter or Facebook, and I only post links to actual restaurant sites or (in very few cases) news stories from actual newspapers.

                                      I don't visit this site and post here expecting some added benefit beyond simply discussing food, finding some new good ideas or recipes, and possibly being enlightened (or, hopefully, enlightening others) about good restaurants in my area.

                                      I, for one, like that CH does not allow promotional posts and links in their forums. Even if they did, I would not click on them. There is a particular poster on my regional board - a longtime regular on CH - that has his own blog regarding food in my area that I very much respect. Maybe he should be given the right to link to his relevant posts on various subjects, but for every one of him you would have a couple dozen others just trying to increase their pageclicks for revenue through worthless or biased blog content. It's a tough line to hold, but I respect what CH does here in terms of moderating the boards.