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There are four locations: Palma 23 (the original), the Hotel Hilton Alameda, Lomas ('Palmas'), and the newest location in San Ángel.
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re: bronwen
I prefer the Hilton Alameda, but that's just me. The owner is a friend of mine and she is most often at that location, so I have a chance to talk with her there.
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re: bronwen
We have only been to the Palma 23 location, first for breakfast and another time for comida. The second time, the restaurant was very busy and we were seated in an awkward and unattractive location. While the food was good, the service was brusque and impersonal and we were not pleased.
The first visit, for breakfast, was much more pleasant, with gracious service. The breakfast dishes that followed the wonderful pan dulce, natas and chocolate caliente weren't as good as those at the the later comida. That said, however, I would go there again but choose an optimal time for our reservation.
We liked the atmosphere of the ground floor dining room. The second floor was just adequate.
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