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Jul 23, 2012 03:45 PM

How many "Bad clams" do you put up with, before you complain to Management? Is the next day "Too late"?

I bought a large fried whole bellied clam plate at my favorite clam shack last weekend. Out of the approximately 20 clams 7 were spawning, and tasted like… well… crap, I was upset and called the manager in the morning (I was on a date and didn't want to upset a perfect day, it was literally a wonderfully perfect day, except that meal) I would not have even called but seriously when you are paying $20 for a dinner and you cannot eat 40% of it, that is reason to complain. When I told my best friend she said "I would never call the next day, that is just silly, how do they know you are not lying?" I told her "easy, I gave him the name on the credit card receipt, and the bill amount and the time we dined.
She thinks I should have let sleeping dogs lie, but I can't, not when the sleeping dog taste like what comes out of it when it is not sleeping!

He comped me a large fried clam plate for next time, but i might wait a couple weeks for the clams to stop spawning…..

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    1. Complain on the spot, especially with seafood like shellfish; it might be that not only your dish contains bad clams, but both their cooks and/or prep teams could not find them before, or they had a bad batch from their grocers.

      No need to make a scene, just say : "there were many bad clams in my dish, could warn your kitchen staff about it".

      And go on about your meal and that will impress your date as well. :-)

      Kudos to the restaurant for "comping" you on the day after.


      1. One is enough. Two is too many!

          1. re: Motosport

            Ditto - please explain! I'm headed northeast soon and would like to seem semi-intelligent!

            1. re: zillabreeze

              It is when the clam releases it's seeds and sperm, it makes the clams taste literally like *hit. I have never eaten *hit, but I know when you smell it, that is the taste you get in your mouth. It is gross.

              1. re: gryphonskeeper

                Do they look different? How can the chef tell that they are spawning? I thought I knew all about shellfish. This is a mystery to me.

          2. I'm more of the opinion that a food issue should be handled at the time, or not at all. You could have said something, they would have brought you something else, and that would have been the end of it. I would think going hungry or eating bad clams would ruin a day more than asking for a replacement dish?