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Jul 23, 2012 03:25 PM
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Demeyere Industry 5 Opinions?

Does anyone have opinions on the Industry 5 line from Demeyere? The line is sold exclusively at Sur La Table and they have a sale on the 3qt saute pan for $150. I really like the look and the handles, but I am worried it is not Demeyere quality. Plus, I am worried about purchasing a line that might not exist in a year.

How does it compare to All-Clad D5?

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  1. < I am worried it is not Demeyere quality>

    It is Demeyere quality, just not Demeyere philosphy. Demeyere has long promoted its unique design for individual cookware based on their functions. For example, frying pan are fully cladded, while a stock pot is disc bottom cladded. The Demeyere Industry breaks from this tradition and uses the same cladding design for all its cookware.

    <I am worried about purchasing a line that might not exist in a year>

    Likely to exist in a year, but you are correct to worry about its long term support.

    There is also another cookware to think about. It is much cheaper in comparison, but the spec looks reasonable. BonJur:

    http://www.amazon.com/BonJour-Stainle...

    34 Replies
    1. re: Chemicalkinetics

      I figured that was the case. It feels like the apollo line no longer really exists. I find it hard to pull the trigger on the Industry set unless Demeyere is willing to back (honor warranty) the line past its existence.

      1. re: jbrady3324

        <I find it hard to pull the trigger on the Industry set unless Demeyere is willing to back (honor warranty) the line past its existence.>

        Yeah, but that comes in risk for any cookware, right? For example, All Clad stainless steel line from 10 years ago is different than the one today. If you are to destory an old All Clad pan, it is doubtful that they can replace with the same pan. Usually, they will replce with the closest one they can find.

        1. re: Chemicalkinetics

          I know All-Clad is good about that. Is Demeyere? 10 years from now, I won't care if they replace the pan with a different looking pan as long as it functions close to the same

          1. re: jbrady3324

            I cannot official speak for Demeyere, but I am fairly confident that it will honor the warranty.

            1. re: Chemicalkinetics

              I tempted to take a "gamble" on a pan or two. In terms of look, feel, and handles, I think I rather the Industry 5 or Apollo line over the D5 line to start and then from there I would start collecting Atlantis pans over time

              1. re: jbrady3324

                I don't think its a "gamble" to get items with a 30-year warranty from a 107 year old company. After owning both Atlantis and Industry 5 items, in my opinion the only "gamble" is wishing you'd purchased all atlantis instead of any industry items.

                Edit: bleh. I just saw this was a revived necro-thread. Oh well, my statement stands as is anyway :P

                  1. re: Pirendeus

                    Hi Pirendeus,

                    The 107 year company is no more. It's been bought by Zwilling and messed around with.

                    I used the term "quirky" for the current Demeyere warranty. As I read it, it is 25 home use, and 5 for commercial use, subject to some rather strong, picky disclaimers. How that is worked out in negotiations with the Belgians is beyond me.

                    If Zwilling chooses to honor the warranty here, it might be helpful to know how this would work. After all, they've just undercut Sur La Table's exclusive Industry line with the Zwilling Sensation, and the Zwilling Sensation now comes with a lifetime warranty.

                    Interpret that as you will.

                    Ray

                    1. re: drrayeye

                      I'm aware that the company was purchased and is now a subsidiary of Zwilling, but that doesn't mean that it's a brand new company. There is continuity between products, employees, and policies, so the company is not "no more."

                      Regarding the warranty, its not "quirky" at all---it covers all manufacturer defects for 30 years for non-commercial use (for atlantis products.) In fact, its strikingly similar to all-clad's warranty. Compare demeyere (http://www.demeyere.be/default.asp?SL...) to all-clad (http://www.all-clad.com/Pages/Custome...). They both warranty anything that was a mistake in the manufacturing process, but not any problems that developed through user abuse. There are only two clear differences: (1) Demeyere's warranty distinctly ends after 30 years, whereas All-clad's is "lifetime," aka it lasts for the original owner's lifetime or for the usual lifetime of the product. This isn't a definite time period, but one could roughly estimate it as the same amount of time as demeyere's warranty. The second main difference is the fine print disclaimer in all-clad's warranty that invalidates the coverage: "Using All-Clad on high heat for an extended period of time; leaving cookware empty on a heated burner for a long time may cause the metals to separate and cause irrevocable damage; using metal utensils on any All-Clad non-stick surface; using scouring pads, steel wool, abrasive cleansers, bleach." If you want "quirky" language, THIS is it, from All-clad, NOT demeyere. Who can honestly say that they haven't use any scouring pads or abrasive cleaners on their all-clad---because that's all it takes to invalidate the warranty. Oh, a final tiny point: demeyere pays for shipping faulty products back to the company whereas all-clad doesn't. I think its clear which warranty is superior.

                      1. re: Pirendeus

                        Hi Pirendeus,

                        I own both Demeyere and All Clad products--and will buy more of both. My special interest is induction cooking.

                        If you're not worried about the Zwilling shenanigans, you're a braver soul than me.

                        I've stated enough of my reservations.

                        Ray

                        1. re: drrayeye

                          I've not heard of any Zwilling shenanigans. To what do you refer, please?

                          1. re: Pirendeus

                            Hi Pirendeus,

                            See my post above. There are various warranties for the same product, Zwilling undercutting a vendor, cutting off Viking, etc etc

                            Have you heard anything new from Demeyere since 2009?

                            Ray

                            1. re: drrayeye

                              Ray,

                              I've read your posts above, which is why I asked for clarification, because you didn't provide any evidence of "shenanigans."
                              Please disclose the product with "various warranties," and then explain how terminating a manufacturing business relationship with a competitor (or "undercutting a vendor") relates to your perceived warranty issues. Finally, please provide any evidence of unfavorable results from a demeyere warranty decision.

                              1. re: Pirendeus

                                Hi Pirendeus,

                                If my post is interesting to you, I've given you enough leads to pursue it further. If you see no problems, there are no problems.

                                It's OK to see things differently.

                                Ray

                                1. re: drrayeye

                                  Ray,

                                  I must be dense---I've searched both this site and the internet in general and can find no evidence of "various warranties for the same product." Please enlighten me.
                                  And, again, I can't fathom how changes in business relationships with competitors/vendors affects warranties. I'm just not understanding the "leads" you've given. Please corroborate your prior statements.

                                  1. re: Pirendeus

                                    Hi Pirendeus,

                                    I've already mentioned this . . .

                                    Sur La Table has an exclusive license to sell Demeyere Industry in the United States. Zwilling begins marketing the identical product as Zwilling Sensation from their website, with a better warranty and now cutthroat prices.

                                    That's just one example.

                                    Ray

                                    1. re: drrayeye

                                      Ray,

                                      The Industry line was sold at SLT without competition for about 2 years. Perhaps that was the extent of the agreement between Zwilling and SLT. Perhaps it was guaranteed that the same pans would not be marketed elsewhere under a different Demeyere label, but that a Zwilling release was possible after a certain amount of time. There are many scenarios which have no evil odor or reek of 'shenanigans'.

                                      Do you know something about the contract between Zwilling and SLT that you haven't shared with the rest of us? If not, it sounds like you're just ticked that Demeyere sold to Zwilling. As though they've 'sold out' and lost some purity that used to exist.

                                      I'm not sure why you ascribe evil intent to Zwilling. I find it curious and somewhat hypocritical in light of your silence about A-C selling out to Groupe SEB. Sounds to this girl like you just don't like Zwilling.

                                      D

                                      1. re: DuffyH

                                        "Sounds to this girl like you just don't like Zwilling."

                                        That can't be it because he still loves Staub (at his fingertips). It's only limited to Demeyere + Zwilling. He liked them better apart -- like in a soap opera, or a romance novel? Maybe they weren't meant to be together? Or maybe he is just still rationalizing his D5 purchase?

                                        1. re: randallhank

                                          I'm going with option C, although A is more poetic.

                                          1. re: randallhank

                                            And it's selective Teutonophilia--maybe one is systems-based, and the other one doesn't support "true" induction? Or maybe it's unrequited love for the skinny-Belgian-in-lab-smock (I know Duffy thinks he's hot)?

                                            1. re: kaleokahu

                                              Yes, I do. I'm a fool for geeky dudes in lab coats.

                                              1. re: DuffyH

                                                His name is Dr. Sebastian Mader.

                                                Maybe a custom Fathead for your wall? http://www.fathead.com/custom/

                                                 
                                                1. re: kaleokahu

                                                  Nah, he doesn't look nearly as good in a suit. Nice smile, though. Besides, I'm pretty sure Whatshisname would have something to say about it.

                                                  1. re: DuffyH

                                                    I think his nickname is "Steak Frites" if it makes any difference...

                                                    1. re: kaleokahu

                                                      Not to the dude, but yeah, it's a cute nickname.

                                                      1. re: DuffyH

                                                        Henceforth and forevermore, Steak Frites it shall be.

                                    2. re: drrayeye

                                      Ooh, your post is so interesting , it really is like a detective novel, what with the clues you've provided for us to pursue and those enigmatic hints and words of inscrutable wisdom. And then to be given 'permission' to see things differently. Wow. Who knew a pan held such international intrigue! must pursue...

                                    3. re: Pirendeus

                                      There is no "undercutting" going on. This is no different than All-Clad selling the brushed version of D5 through Williams Sonoma, and then selling a polished version through another vendor (or vice versa). We have no evidence that Sur la Table was even concerned that the construction of the Sensation line was the same as Industry 5. They probably correctly assumed that most their customers weren't even aware of the similarity, or even of the existence of the other line. The Industry 5 styling was distinct enough (certainly more so than the different versions of D5), and the sets and pieces available were different. That 4 quart Industry sauté I mentioned in another link? Not available in Sensation. Ditto for the 3 quart Essential Pan.

                                      We are speculating on contracts that the Zwilling group and its merchants agreed to that we know absolutely nothing about. Absolutely nothing. We have no knowledge of the details and parameters of such agreements, so we shouldn't assume anything went wrong, nor should we be making any assumptions whatsoever about how it reflects generally on the company.

                                      I have heard of no lawsuits or disagreements between the Zwilling Group and Sur la Table. There's a little principal called "lack of evidence to the contrary," in play here, so we should all assume everything was within the bounds of their agreement. Further, Sur la Table sells tons of stuff from the various Zwilling group manufacturers, so the evidence we DO have indicates they are still very much in good graces with one another.

                                      Ray is just indulging in total fantasy here.

                            2. re: drrayeye

                              Ray,

                              A-C's warranty service remains the same since they were gobbled up, why would you expect anything is wrong with Demeyere's warranty?

                              1. re: DuffyH

                                Ka-sssssssssssssssssssssssssssssssssssss.

                                Well played, my Floridian Friend.

                1. re: Chemicalkinetics

                  Sorry to revive an old thread, but I found this conversation interesting. Perhaps I am in the minority, but I find it better if a reputable company discontinues a cookware line that I own. It's worse for consumers in general, but not necessarily for me.

                  1. re: randallhank

                    Are you referring to a replacement policy where you can pretty much choose your pan if your damaged pan is discontinued?

                    1. re: randallhank

                      I agree. I like the idea of owning quality cookware/knives that are no longer in production. The desirability and value of it goes up. Look how much these sellers on Amazon want for a discontinued 26cm 3.8 qt Sitram Catering saute pan. I guess the only ones left are in Japan.

                      http://www.amazon.com/gp/offer-listin...

                  2. Why Industry 5 over Atlantis? Is the fully clad pan preferred over the encapsulated base?

                    The Atlantis line will likely be around for a very long time if that is important to you.

                    10 Replies
                    1. re: Sid Post

                      Price is the main reason. If i went with industry, I would pick up 2 industry pans and an Atlantis pan to start

                      1. re: Sid Post

                        I love the 7 ply Atlantis fry pan-can't wait to get the saute pan. I threw out some "newer All Clad pans" the old All Clad (10 years ago or more ) were still good so I kept those.
                        Personally, I would get the Atlantis or Professional 7 ply instead of something I didn't really want. Drawback with the 7 ply Demeyere is the weight.
                        A lot of "prestige" labels have been coming out with cheaper sets to appeal to the "label conscious" consumer who is rather uninformed about relative quality.

                          1. re: kaleokahu

                            I would not start with the Industry 5 (Demeyere) with the intent of eventually getting the Atlantis 7 ply. I would just get the Atlantis. This was in response to July 24 July 23 posts.

                            1. re: sharanne1

                              I get it. You prefer Atlantis.

                              What if Demeyere just placed a 2.5mm thickness of copper between two thin layers of SS? Maybe they could call it Albion...

                              Aloha,
                              Kaleo

                              1. re: sharanne1

                                I ended up with the following:

                                Demeyere Atlantis Saucepan
                                Demeyere Apollo Saute Pan
                                Demeyere Industry5 saucier
                                Demeyere Industry5 fry pan

                                I have only used the Atlantis saucepan so far (extremely impressed with it!), but I have handled all of the pans. The handles on each of the lines are very comfortable and the pans have great weight and balance. The atlantis and apollo pans are surprisingly not as heavy as I remembered and thought they would be. The Industry5 pans are noticeably lighter.

                                So why did I mix and match across the 3 lines? I needed to stay within a budget and I for one do not like one line of pans hanging from my wall. Also, I wanted the lighter weight industry5 line for my girlfriend.

                            2. re: sharanne1

                              < I threw out some "newer All Clad pans" >

                              You serious?

                              1. re: Chemicalkinetics

                                The one I have is headed to ebay when I get caught up on a household move. The copper core dutch oven looked really nice but, I just don't like the way it cooked. I see it funding a ~4~5 quart Staub oval dutch oven.

                                1. re: Sid Post

                                  I think it is fine to sell it or to donate it, but "threw out" can mean literally went straight to the trash can. Of course, it may be an exaggeration.

                                  1. re: Chemicalkinetics

                                    If you are really interested, I donated it to Am Vets with other stuff. One of the pans was warped, balance wasn't as good and quality wasn't as good as the older All Clad. I also like Viking 7 ply but my Demeyere pan is my fav. Still like my All Clad double boiler.. I have a 36 inch Viking professional series cooktop so the heavier pans are great for quickly reducing a sauce with the high BTU. I also like the new Scanpan nonstick for eggs.I agree with your earlier post that the All Clad of today is not the same as 10-15 years ago.

                          2. Might be too late to reply, but I do have Industry5. Maybe not 7 layer like Atlantis line, but my needs are met at very very satisfactory level. First off, cleaning is a breeze as there is no rivet inside. I cook a lot acidic food (Tomato & wine base) with bunch of veggies in chunk. No worry about sticking melted bits around the rivet I have other pots and pans. Since I don't do stir fly or anything to cook in high heat, Industry5 does respond good enough for my needs. So quality is Demeyere quality for sure and Of Course much better than cheaper lines. I use it on induction top, and whole pan warm up quick enough. If you never have tried Demeyere product before, it's worth trying not too expensive like Atlantis, but you can feel the good quality in Industry5. In fact, I will be collecting Industry5 line little by little waiting for Su La Table to have sale on each piece! Give it a try, you will love it!

                            1. I purchased the 10 piece Industry5 line at a Sur La Table store a few weeks ago. While at the store I considered the 7 ply Atlantis but cost and weight were the deciding factor. The Atlantis is really heavy and the Industry5 is already heavy enough. The extra cost really crossed my pain point on what I could justify to spend.

                              I can't help you compare the DI5 with All Clad D5 from a cooking perspective because I have not cooked with the All Clad D5. But I can say I have held both the All Clad D5 and the DI5 in my hand and my personal preference was the Demeyere handles.

                              Everything Demeyere states about the DI5 seems to be true. It heats very evenly all the way to the edges, does not warp, the handles stay cool, you can cook with less oil, the finish stays shinny (so far) and the DI5 come clean very easily. I absolutely love the fact that there are no rivets.

                              I have found a soap dispensing palm brush with soft nylon bristles the best way to clean cooked on food. It does not mar the finish and makes it easy to use a circular motion which keeps with the overall finish of the pot. In most cases you don't need this brush and when you do it usually takes just a light five second scrub to get off any remaining stuck food. The DI5 sometimes gets some white calcium stains after washing but I follow Demeyer's recommendation which is to use a couple of tablespoons of vinegar to clean the cookware, then wash clean with soap and water. That gets rid of the stains completely.

                              Overall I am extremely happy with my DI5 and my only hope is that this line becomes available at more place than just Sur La Table, and that they expand the line. At this time the line is fairly narrow in what you can add to the 10 piece set.

                              4 Replies
                              1. re: ChicagoChef

                                ChicagoChef,

                                When you're looking for more pieces, don't overlook Zwilling Sensation, which appears to be identical in construction to the Industry line. Some pieces are priced the same, like the 2 quart conical sauté, but some are MUCH less, like the 9.5" Sensation skillet, which is $80 on Amazon, versus $140 for the Industry skillet at SLT.

                                1. re: DuffyH

                                  Very interesting and thank you Duffy. I noticed that Zwilling is owned by the same parent company that owns Demeyere and the line does in fact look very similar. Your advice is much appreciated!

                                  1. re: ChicagoChef

                                    Sid Post suggested that the parent company, Zwilling, might be looking to bring out more lines under their own name, hence the hijacking of the Demeyere technology.

                                    Also, if they wanted to make and sell more of that particular line, they needed to rebrand it, because SLT has an exclusive deal.

                                    1. re: DuffyH

                                      No doubt the two are the same. Zwilling owns Demeyere as well as Staub, MIYABI, and a number of other cookware companies. They dropped the Viking manufacture, probably to increase production of the Sensation line. I looked long and hard at the Industry 5 and Atlantis lines before buying the first Viking piece. Industry 5 didn't offer some pieces I wanted. Since the Viking isn't going to be available in the future, I'll probably add some I 5 or Sensation.

                              2. I know this response is three years late, jbrady3324, but the most helpful comparison is probably to All Clad d5. Before we go further, let's agree that we are comparing two very well established premium lines of cladded pots and pans, intended for decades of home use. Quality is not an issue.

                                Both Demeyere Industry 5 and All Clad d5 have five layers of cladding that are especially well suited to induction. Their construction and configuration are completely different, but either line will heat evenly. Unlike d7 lines of both, these pots and pans are not battleships. Demeyere uses all five layers throughout the pans, but only in an encapsulated base for the pots; All Clad employs full cladding for both pots and pans. Demeyere makes pots and pans to metric specifications; All Clad uses inches, ounces, and pounds. The product lines are comparable, but not the same. Demeyere Industry is exclusive to Sur La Table; All Clad d5 is exclusive to Williams-Sonoma--but Demeyere Industry is available internationally and under the Zwilling Sensation label in the USA; All Clad d5 is distributed widely with a brushed finish.

                                All Clad can be purchased annually at a factory summer sale and online on EBAY for reduced prices. All Clad also has occasional specials for selected items. Zwilling has somewhat similar sales at their import warehouse, and specials for Sur La Table.

                                All Clad has honored a lifetime warranty for decades; Demeyere has had a somewhat reduced warranty (25 years home--5 years commercial), but Zwilling appears to be willing to match the All Clad warranty with their Sensation line.

                                It's hard to imagine one going wrong with either line--and probably paying about the same amount overall for either.

                                Ray

                                2 Replies
                                1. re: drrayeye

                                  Demeyre's entire Industry line is fully clad... They decided not to fight the millions of dollars that All Clad had spent on marketing the "benefits" of fully clad cookware in the USA. Instead they deviated from their own philosophy and improved on the fully clad ideal by offering thicker conductive layers.