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Reservation at Alan Wong's

a
ausrules85 Jul 14, 2012 10:13 PM

Hi,

I'm travelling to Hawaii in September this year and will be visiting Oauhu, Kauai, and Maui.

I've done a bit of research through reading this board etc and have decided I would start looking at making a reservation at a few places.

Firstly I thought I would make a reservation at Alan Wong's as it seems to get generally positive reviews across the board. I've currently locked in a reservation for Monday night however Open Table only had slots available at 5pm (far too early) or 9pm (which I took)

Ideally I'd prefer to eat around 7:30 or 8 however no matter what day I looked, and even tested dates in October just to see what availability was out of interest, Open Table still showed no availability at this time.

Did I leave it too late and would be this be the same for other restaurants, or do they only make limited places available on Open Table?

Any thoughts would be appreciated.

Cheers

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  1. a
    akq RE: ausrules85 Jul 16, 2012 02:00 PM

    Call the restaurant and ask.

    1. m
      millie_g RE: ausrules85 Jul 17, 2012 04:41 AM

      We enjoyed the Chef's Tasting Menu in early June. We booked through Open Table for 9pm which was our chosen time (to allow for a pre dinner drink at waikiki).

      Have you tried the reservations page on the Alan Wong website (honolulu-reservations)? They seem to have more dining windows there. And they also have posted a contact email address.

      1. Bill Hunt RE: ausrules85 Jul 17, 2012 07:21 PM

        I agree with Akq. I have seen only certain times offered, and have called to get what I want.

        AW's, like many, will only open up X tables, and at Y times. They will, however, often have tables available, but not shown on OT. While I use OT very often, they do not get ALL times and ALL tables.

        Not THAT long ago, I had booked AW's on OT, and had an addition to the party. OT did not allow that addition, but a call, did . All was great.

        When in doubt, just call.

        Aloha,

        Hunt

        1. z
          zippyh RE: ausrules85 Jul 21, 2012 05:41 PM

          This happens with a lot of places on Open Table.
          As others have said, just call.
          Hotel concierges can often get a more favorable time too.

          1. b
            Bob Foster RE: ausrules85 Sep 20, 2012 01:11 PM

            I tried on Open Table and only got lousy choices. When I called the restaurant we got a Saturday at 7:15. They told me they don't release primes times to OT. You can only get these times by calling directly.

            3 Replies
            1. re: Bob Foster
              Bill Hunt RE: Bob Foster Sep 20, 2012 06:43 PM

              Bob,

              That has been my experience too. It is the same for many, many restaurants.

              I first go to OT, but if things do not work out, as I hope that they will, I call.

              Had an interesting experience, on a similar side-note: went to OpenTable/TopTable site, for some London dates and dinners. Nothing that I wanted was shown. OK, went to Gordon Ramsay's site, and made my picks there. Low and behold, the OpenTable/TopTable Web site opened, and suddenly my times, dates and restaurants were there! I got what I wanted, and when I wanted it.

              On-line booking is still a bit of a "black-art," though when it works, it can be a major time-saver, especially when booking 8 - 10 time zones away.

              OT is still my first stop, but I seldom take "NO!" for an answer.

              Hope that you enjoy AW (going back in Dec.), and much aloha,

              Hunt

              1. re: Bill Hunt
                k
                kathryn RE: Bill Hunt Sep 20, 2012 07:51 PM

                Part of this is OpenTable's fee structure. The restaurant pays $1.00 per seated diner booked on OpenTable.com but only $0.25 per seated diner booked via the restaurant’s website.

                1. re: kathryn
                  Bill Hunt RE: kathryn Sep 21, 2012 08:45 PM

                  Now, I had not heard of this.

                  I will try to speak to some of our "o`hana" from AW, and inquire about it.

                  Mahalo,

                  Hunt

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