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Cooks Illustrated doesn't let you cancel?

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getgot211 Jul 13, 2012 09:05 PM

So last month I do the 14 day trial thing on the website. Conveniently, for them, while I can log in to see recipes and such I cannot access my account info, it just times out and says there is an error every time. I get tired of trying and call to make sure its canceled before the 14 days are up. Not much trouble dealing with the person on the phone, says we're all good and my membership will end.

Except that now I have a charge from them for this month. I am a little upset.

  1. a
    acgold7 Jul 13, 2012 11:38 PM

    You're not the first. Call your credit card company and dispute the charge.

    1. maria lorraine Jul 14, 2012 02:36 AM

      Lots of other threads on shady Cooks Illustrated subscription tactics.

      1. s
        smtucker Jul 14, 2012 07:36 PM

        This is why I won't EVER give them my personal information. I have bought some of their books, but never from them.

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