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Can't seem to delete boards I no longer want saved

LotusRapper Jun 6, 2012 09:28 AM

I checked them, and clicked delete, but they still remain.

  1. Jacquilynne Jun 6, 2012 09:42 AM

    If you visit each saved board and click on 'board saved' next to the name of the board, it should remove it from your list. More tedious than the checkmark route, but should get you there.

    1 Reply
    1. re: Jacquilynne
      LotusRapper Jun 6, 2012 10:31 AM

      Thanks JL, that worked.

    2. Dave MP Jun 6, 2012 01:03 PM

      I wasn't able to replicate this just now....it seems to be working for me. I clicked 'Edit Boards', then selected the board/s I wanted to delete, and then clicked "Delete Selected." - and then they were gone.

      Jacquilynne's method also works, but if other users are also experiencing what LotusRapper describes, please let us know, since I'm not seeing it here.

      Dave MP

      8 Replies
      1. re: Dave MP
        EM23 Jul 3, 2012 06:24 AM

        I can't delete a saved board. I tried clicking on the edit button when looking at my saved boards, and nothing happens. Also opened the board that I want to remove and clicked the yellow star, but the board is still saved.

        1. re: EM23
          Dave MP Jul 3, 2012 09:22 AM

          I just tried deleting and adding saved boards, and it is working fine for me. You can now also unsave a board by clicking on the star next to the board name. But I tried both methods of deleting saved boards, and they both worked. You do have to refresh your page afterwards to see the changes. I'm on Firefox on a Mac. What about you?

          1. re: Dave MP
            EM23 Jul 3, 2012 09:35 AM

            I'm using Chrome. I logged out and logged back in and I am still not able to delete a board.

            Edited to add: that I can't add a board either

            1. re: EM23
              limster Jul 3, 2012 09:41 AM

              Works fine for me on Chrome (Mac OS X Lion) by clicking on the star. I do have the reload the page for the saved boards drop down menu to update.

              1. re: EM23
                Engineering Jul 3, 2012 09:51 AM

                Unfortunately, as Limster points out, the drop-down menu does not update instantly at the moment. Could you please try refreshing the page after un-starring a board and letting us know if that was the only oddity? If not, clearing your browser's cache may do the trick, especially given the problems you described with the "Edit" button on the saved boards page.

                1. re: Engineering
                  EM23 Jul 3, 2012 10:30 AM

                  I had refreshed the page after trying to unstar a board. And after clicking the edit button on the saved boards page - still no change.
                  I have now cleared my cache, turned off my laptop and logged back in again and I am still unable to add or delete boards.

                  1. re: EM23
                    Engineering Jul 3, 2012 11:17 AM

                    I'm sorry to hear that didn't work. We're actively investigating the problem at this time, though the inconsistencies from user to user have made this difficult to track. We hope to have the matter solved soon; our apologies for the inconvenience, and thank you for your patience.

                    1. re: Engineering
                      EM23 Jul 3, 2012 11:43 AM

                      Thanks!

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