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Mar 1, 2012 07:08 PM

How to recognize the death rattle of a KitchenAid?

I have a KitchenAid K5SS that has to be at least 20 years old. It has very low "mileage," however. Tonight while making bread dough it started to make pitiful noises and locked up. It seems to spin just fine without resistance (ie, empty bowl) but otherwise jams and makes an awful gyung-gyung-gyung noise. Is that it's death rattle? I'm hoping it's just pining for the fiords.

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  1. Don't give up! It can be easily repaired. And because your mixer is 20 plus years young, you have one of the best mixers, not that stuff they sell today.

    Kitchenaid will still service your model.

    6 Replies
    1. re: Leolady

      My mixer did something similar, but it's less than 3 years old. I called KA and they sent me to n authorized repair place. Cost to repair, $95. Cheaper than a new one!

      1. re: Miri1

        I posted to their Facebook page this morning and have already head from a service rep. Assuming I haven't damaged something very expensive, my preference would be to repair.

        1. re: jwlucasnc

          If by chance you have one old enough to still cary the Hobart name on the label near the rear of the mixer, then almost any price is worth the repair versus buying one of the new much less well made ones. We have one we're saving for our youngest daughter, the two older girls got new ones that started having issues almost imeadiately.

        2. re: Miri1

          I'm not sure what's more sad--the quality of current era KA's, or that people willingly pay hundreds of dollars for them and then don't blink when they need expensive repairs.
          Call me silly, but I guess I'm from an time when paying a premium price for something with a supposed reputation of quality and performance meant you got something worthy of that reputation.
          But hey, they sure come in purdy colors now. Silly you for actually using yours, Miri1. Clearly they are intended mostly as countertop jewelry these days.

          Fortunately, my KA is old enough to have been deserving of the rep. I too, have a K5Ss that has been with me for 20+ years. It's just now starting to sound a little sick. The housing is removable with a few screws and if you open yours up whatever ails it is probably going to be obvious. It sounds like the drive gear is kaput.
          Here is a parts diagram and vendor:

          And another vendor:

          If you're not into diy, their 1-800 service number is printed right on the chrome band.

          What I'm curious to know is if the replacement parts are going to be anywhere near as good as the original.

          1. re: splatgirl

            thanks for posting that.... the mendingshed page has the .pdf of the factory repair manual!!!.
            also looks like the cheapest price on the foodsafe grease.

            1. re: Dave_in_PA

              Yea, lets hope I didn't just jinx myself into needing it ;)

      2. There are many sources of repair parts on the 'net but this one is the most awesome.. besides having parts for everything they have VIDEOS!

        Watch the "leaking oil" video to see how to get to the gear case....

        and read this article

        You should be able to diagnose yours and get the parts for your exact model and a new tub of the food-grade grease.

        But everyone should look at the home page and see all the brands of power tools and small appliances they support. I've used them a few times and if the part doesn't have to be special ordered they ship the next day.

        1 Reply
        1. re: Dave_in_PA

          I was using a speed too high for my K.A. when making bread. I heard a loud clunking sound. Did what above poster did. Called K.A. got address of authorized repairman and got it repaired. Forgot the cost but it was under $100, maybe around $70.